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Service Transition Manager Jobs in New York (NOW HIRING)

SCO Family of Services

YOUTH PEER ADVOCATE

Dix Hills, NY · On-site

$18/hr

... Transition manager Attend in-service training sessions, conferences, and/or workshops as required by the position and/or authorized by the Transition Manager and/or Program Director Participate in ...

SCO Family of Services

YOUTH PEER ADVOCATE

Dix Hills, NY · On-site

$18.25 - $24.50/hr

... Transition manager Attend in-service training sessions, conferences, and/or workshops as required by the position and/or authorized by the Transition Manager and/or Program Director Participate in ...

PureGym US

Service Delivery Manager

Manhattan, NY · Hybrid

$105K/yr

Lead stakeholder management, supplier management, performance management, incident management and escalation, change management coordination, service design, service transition, and continuous ...

ALL ROLES

Service Delivery Manager

Manhattan, NY · On-site

$105K/yr

Lead stakeholder management, supplier management, performance management, incident management and escalation, change management coordination, service design, service transition, and continuous ...

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All JobsService Transition JobsService Transition Manager JobsService Transition Manager Jobs in New York

Service Transition Manager information

See New York salary details

$36.6K

$81.7K

$135.1K

How much do service transition manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for service transition manager in New York is $81,725.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,900.00 and $93,000.00 per year, depending on experience, location, and employer.

What is the difference between Service Transition Manager vs Service Desk Analyst?

AspectService Transition ManagerService Desk Analyst
Required credentialsITIL certification, relevant IT service management experienceITIL foundation, basic IT support knowledge
Work environmentProject-based, involved in change and release managementHelp desk, frontline support, customer interaction
Employer and industry usageIT service providers, large organizations with complex IT servicesIT support centers, corporate IT departments

The Service Transition Manager focuses on managing the transition of new or changed IT services into live environments, requiring project management skills and ITIL knowledge. In contrast, the Service Desk Analyst provides frontline support to users, handling incidents and service requests. While both roles require ITIL certification, their responsibilities, work environments, and employer settings differ significantly.

What is the role of a Service Transition Manager?

A Service Transition Manager oversees the process of transitioning new or changed IT services into live operation, ensuring minimal disruption and smooth implementation. They coordinate activities across teams, manage risks, and ensure that service delivery meets organizational standards, often utilizing frameworks like ITIL.

What cities in New York are hiring for Service Transition Manager jobs?

Cities in New York with the most Service Transition Manager job openings:

Service Transition Manager jobs near you
Infographic showing various Service Transition Manager job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $81,725 per year, or $39.3 per hour.

IT Service Transition Manager

Avani Technology Solutions, Inc.

Jersey City, NJ

Contractor

Re-posted 2 days ago

Job description

Required Knowledge, Skills and Experience:
Knowledge and Experience
  • A minimum of 10 years of experience in Project Management
  • Demonstrated proficiency in managing large-scale, complex projects
  • Training and experience in Agile practices
  • Previous experience in Service Transition and Service Design
  • Experience in Risk Management, Service Improvement and Stakeholder Management

Leadership
  • Demonstrated leadership presence and drive
  • Excellent presentation skills and ability to clearly and succinctly express ideas
  • Experience facilitating project meetings and effectively and respectfully holding team members accountable for status, deliverables and the timely escalation of blockers
  • Unfailing commitment to representing project status in an accurate and timely manner, weekly or in near real time when changes occur
  • Successful track record of managing collaborative projects with vendors and packaged software

Collaboration
  • Exemplify a highly collaborative mindset and actively facilitate team communication
  • Build strong relationships with peers and colleagues across the Technology organization, and with key business clients
  • Actively anticipate, track and plan for risks and issues, dependencies, resourcing and contingencies
  • Communicate status, risks and issues in a direct and timely manner
  • Escalate issues in a manner that is effective and direct

Innovation
  • Demonstrate an analytical, objective, and strategic mindset and a drive to learn new technologies
  • Analyze processes and systems, identifying potential for change
  • Possess an understanding of technology solutions implemented in the past

Skills/Tools
  • Excellent communication skills, both verbal and written

Preferred Knowledge, Skills and Experience:
  • Biopharmaceutical or biotechnology experience
  • Experience with high-growth stage companies
  • Agile CSM, PSM, CSPO or similar certification and hands-on experience
  • Service design experience (e.g., defining Ops requirements)
  • ITIL Qualification

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