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Service Program Manager Jobs (NOW HIRING)

Volunteers of America

Program Manager

Santa Ana, CA · On-site

$69K - $73K/yr

VOALA provides a variety of social services to Los Angeles area communities such as Head Start ... Program Manager I supervises all efforts to fulfill the goals and objectives of the Program ...

Wilcore Technologies

Program Manager

Stafford, VA · On-site

$140K - $165K/yr

The Program Manager will own overall delivery success for the program -- leading a ... Modern digital-service delivery tools: Jira, Confluence, GitHub, or similar * Experience partnering ...

NTT DATA Services

Program Manager

Arlington, VA · On-site

$117K - $195K/yr

We are currently seeking a Program Manager to join our team in Arlington, Virginia (US-VA), United ... Experience with engineering-to-operations transition, ITIL-based service delivery, and continuous ...

NTT DATA Services

Program Manager

Arlington, VA · On-site

$117K - $195K/yr

We are currently seeking a Program Manager to join our team in Arlington, Virginia (US-VA), United ... Experience with engineering-to-operations transition, ITIL-based service delivery, and continuous ...

US Department of the Army

Program Manager

Vicksburg, MS · On-site

$106K/yr

... National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g ... managers, and cross-functional teams regarding program guidelines. * Prepare, analyze, and justify ...

U.S. Department of Defense (DOD)

$114K/yr

As a Program Manager at the Bonneville Operations Project you will assist with managing the ... National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g ...

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Service Program Manager information

See salary details

$39K

$75.9K

$143K

How much do service program manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for service program manager in the United States is $75,916.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,000.00 and $89,000.00 per year, depending on experience, location, and employer.

What is the difference between Service Program Manager vs Service Coordinator?

AspectService Program ManagerService Coordinator
ResponsibilitiesOversees multiple service programs, manages teams, develops strategies, and ensures program goals are met.Coordinates service activities, schedules appointments, and acts as a point of contact for clients and service teams.
Required CredentialsBachelor's degree, experience in service management, strong organizational skills.High school diploma or equivalent, excellent communication skills, customer service experience.
Work EnvironmentOffice setting, often in corporate or service provider environments.Fieldwork and office work, interacting directly with clients and service teams.

The Service Program Manager focuses on managing entire service programs and strategic planning, while the Service Coordinator handles day-to-day scheduling and client interactions. Both roles require strong communication skills, but the Program Manager typically has more leadership and strategic responsibilities.

What is a service program manager?

A service program manager is responsible for overseeing multiple service projects within an organization to ensure they align with business goals and deliver value. They coordinate teams, manage budgets, and monitor performance metrics, often using tools like project management software. Strong leadership, communication, and organizational skills are essential for success in this role.

What cities are hiring for Service Program Manager jobs?

Cities with the most Service Program Manager job openings:

What states have the most Service Program Manager jobs?

States with the most job openings for Service Program Manager jobs include:

What are popular job titles related to Service Program Manager jobs?

For Service Program Manager jobs, the most frequently searched job titles are:

Service Program Manager jobs near you
Infographic showing various Service Program Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $75,916 per year, or $36.5 per hour.

Program Manager

Santa Ana, CA • On-site

Volunteers of America
Non-Profits • 10K+ employees
Learn more about Volunteers of Americaexternal

$69K - $73K/yr

Full-time

Medical, Dental, Vision, Retirement

This job post has expired today. Applications are no longer accepted.

Volunteers Of America rating

6.9

Company rating: 6.9 out of 10

Based on 130 frontline employees who took The Breakroom Quiz

Job description

About Us:
VOALA
Helping Our Most Vulnerable Change Their Life Stories
Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans� services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.
PAY RATE: $69607.47- $73271.02 Per Year
BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits
JOB SUMMARY AND PURPOSE
The Program Manager I supervises all efforts to fulfill the goals and objectives of the Program, designing plans and operations according to contract and budget guidelines. This includes overseeing resources and coordinating the efforts of community partners, and conducting ongoing outreach to serve participants and leverage VOALA and community assets.
DUTIES AND RESPONSIBILITIES
  • Intake, assessments, service planning, service delivery, and goal attainment
  • Training, supervision, and problem-solving for difficult cases
  • Meeting grant objectives, adhering to grant guidelines
  • Provides information to Division Director highlighting progress to reaching set goals
  • Provides quality service to clients with rental issues.
  • Monitor program compliance to VOALA policies and required procedures; maintains documentation of all program services delivered to participants.
  • Measures and assess impact of services, supports, and participates in key elements to the program's success
  • Effectively communicates project expectations to team members
  • Coordinate outreach and collaboration efforts with community partners and landlords
  • Other Duties as directed to accomplish program goals

ESSENTIAL ABILITY ACKNOWLEDGEMENT
Ability to work and deal with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs, which may include clients with homelessness, mental illness, substance abuse, recently released from incarceration, and other challenges.
ESSENTIAL DUTIES:
  • Services for this position must be provided on-site . As a result, the positions supervised by this job description are on-site, and supervisors / managers / leaders must be on site to provide proper direction and oversight.
  • OPERATIONS: Responsible for day-to-day service delivery efforts, providing guidance and supervision for staff, budget oversight, project timelines, and anticipated outcomes; Effectively plans workload of subordinate individuals and programs; budgets, deploys, and organizes resources.
  • MONITORING AND MEASUREMENT: Ensure all services to clients are properly recorded: every client intake along with the subsequent service documentation, evaluate achievement of program goals, report to senior leadership.
  • COORDINATION OF SERVICES: Collaborates with other service providers to link various programs to community resources and supportive services.
  • ADMINISTRATION: Keep comprehensive records of compliance with Funder and Regulatory requirements.
  • TRAINING AND MENTORING: Responsible for service team's development through: training, policy and procedure, structured supervision, and learning collaboratives
  • CHANGE LEADERSHIP: Identifies better, faster, more efficient ways to achieve the mission of the program
  • Community Outreach.
  • Other duties as required and is subject to change at any time.

MANDATED REPORTER
As service providers to the underprivileged and vulnerable in our community, all employees are considered Mandated Reporters, and must report any instance of physical or sexual abuse to proper authorities.
Qualifications
REQUIREMENTS:
  • Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
  • Ability to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs which may include clients with homelessness, mental-illness, substance abuse, recently released from incarceration and other challenges.

EDUCATION:
  • Bachelor's degree in Social Work (or related discipline) or a combination of relevant education and experience (4 years)

EXPERIENCE:
  • Minimum of 3 years of experience in Social Services Program Management, Coordination or Supervision.
  • Minimum of 2 year of direct experience in Staff Management

PREFERRED QUALIFICATIONS:
  • Master of Social Work or discipline related to Program services.
  • Experience connecting clients to community and government resources
  • Experience serving the target community (veterans, homeless, at-risk youth, et cetera)
  • Knowledge about community resources
  • Experience with HMIS and other relevant databases used by partner service providers
  • Ability to work with people from various backgrounds and/or limited English capabilities

Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

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