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Service Operations Manager Jobs in Washington, IN

Keystone Cooperative

Driver/Operations

Vincennes, IN · On-site

Communicate daily activities, needs and accomplishments to the location manager * Prepare and ... Strong customer service and team player attitude * Ability to work extended hours during busy ...

Keystone

Driver/Operations

Vincennes, IN

Communicate daily activities, needs and accomplishments to the location manager * Prepare and ... Strong customer service and team player attitude * Ability to work extended hours during busy ...

Superior Star

Restaurant General Manager

Jasper, IN · On-site

$48K - $66K/yr

Overseeing operations for your location and maintaining the highest standards in quality, service ... As a Restaurant General Manager, you must display excellent interpersonal and leadership skills and ...

Wendy's

Wendys Assistant Manager

Linton, IN · On-site

... service, enforcing food safety and compliance standards, and supporting the achievement of financial and operational targets. The Assistant Manager acts as the person in charge when the General ...

Wendy's

Wendys Assistant Manager

Washington, IN · On-site

... service, enforcing food safety and compliance standards, and supporting the achievement of financial and operational targets. The Assistant Manager acts as the person in charge when the General ...

Wendy's

Wendys Assistant Manager

Jasper, IN · On-site

... service, enforcing food safety and compliance standards, and supporting the achievement of financial and operational targets. The Assistant Manager acts as the person in charge when the General ...

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All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Washington, IN

Service Operations Manager information

See Washington, IN salary details

$30.5K

$67.5K

$112.4K

How much do service operations manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for service operations manager in Washington, IN is $67,503.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,500.00 and $82,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What cities near Washington, IN are hiring for Service Operations Manager jobs? Cities near Washington, IN with the most Service Operations Manager job openings:
Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Washington, IN as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 3% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $67,503 per year, or $32.5 per hour.

Driver/Operations

Keystone Cooperative

Vincennes, IN • On-site

Full-time

Re-posted 6 days ago

Keystone Cooperative rating

8.6

Company rating: 8.6 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

6th of 65 rated farming

Job description

Job Description
Position Overview: The purpose of this position is to act as a general backup to the Applicators. This role will engage in a range of responsibilities including general lot maintenance, receiving and delivering product, grounds maintenance and equipment compliance.
Duties and Responsibilities:
Include but are not limited to
  • Assist with outbound and inbound Agronomy products
  • Operate tender trucks to provide product to custom application equipment
  • Ensure safety compliance
  • Assist in equipment maintenance
  • Assist in housekeeping and maintenance of facility grounds including mowing, spraying weeds, and moving snow
  • Communicate daily activities, needs and accomplishments to the location manager
  • Prepare and maintain records in accordance with regulations and company procedures
  • May assist in measuring inventory of dry fertilizer, NH3, UAN, and other chemicals
  • Serve as a backup to Applicators

Skills and Qualifications:
  • Class A or B CDL preferred, or ability to obtain Ag CDL
  • Strong verbal and written communications skills
  • Excellent time management, prioritization, and judgment skills
  • Possess a positive attitude, high energy, and focused attention to detail
  • Must have a high sense of urgency and the ability to work in a fast-paced environment
  • Strong customer service and team player attitude
  • Ability to work extended hours during busy seasons
  • Territory and agriculture knowledge is a plus
  • Hazmat endorsement a plus
  • Acceptable driving history

Physical Requirements:
  • Bending and climbing in and out of the truck
  • Lift 40+lbs unassisted

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