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Service Operations Manager Jobs in Washington, IN

Springs Valley Bank & Trust Company

LOAN PROCESSOR I

Jasper, IN · On-site

$16.75 - $22.25/hr

Loan Operations Manager SUPERVISES: No supervisory responsibility JOB SUMMARY: Responsible for the ... Good understanding of financial institution products and services. * Good organizational skills ...

New

Springs Valley Bank & Trust Company

LOAN PROCESSOR I

Jasper, IN · On-site

$16.75 - $22.25/hr

Loan Operations Manager SUPERVISES: No supervisory responsibility JOB SUMMARY: Responsible for the ... Good understanding of financial institution products and services. * Good organizational skills ...

New

Aspen Dental

Dental Office Manager

Vincennes, IN · On-site

$58K - $62K/yr

... class dental service organization (DSO). Our best-in-class training program, competitive ... When you join our team as a Dental Office Manager , which at Aspen Dental we call an Operations ...

Prosync

Operations Analyst III

Crane, IN · On-site

If you have prior military service or government contracting experience, are proud to serve and ... Apply operations research techniques to improve coordination and management of organizational ...

TRISTAR

Operations Analyst II

Crane, IN · On-site

About TRISTAR TRISTAR is an SBA certified Service-Disabled Veteran-Owned professional services ... Our core competencies include Electronic Warfare, Enterprise Management, Full Spectrum ...

Prosync

Operations Analyst II

Crane, IN · On-site

If you have prior military service or government contracting experience, are proud to serve and ... Apply operations research techniques to improve coordination and management of organizational ...

Superior Star

Assistant Manager

Jasper, IN · On-site

The Assistant Manager (AM) is the operations leader of the restaurant focused on profitability, Guest service, people development and operations management. The AM supports the Restaurant General ...

Prosync

Operations Analyst II

Crane, IN · On-site

If you have prior military service or government contracting experience, are proud to serve and ... Apply operations research techniques to improve coordination and management of organizational ...

Prosync

Operations Analyst II

Crane, IN · On-site

If you have prior military service or government contracting experience, are proud to serve and ... Apply operations research techniques to improve coordination and management of organizational ...

TRISTAR

Operations Analyst II

Crane, IN · On-site

About TRISTAR TRISTAR is an SBA certified Service-Disabled Veteran-Owned professional services ... Our core competencies include Electronic Warfare, Enterprise Management, Full Spectrum ...

Prosync

Operations Analyst III

Crane, IN · On-site

If you have prior military service or government contracting experience, are proud to serve and ... Apply operations research techniques to improve coordination and management of organizational ...

TRISTAR INC

Operations Analyst II

Crane, IN

About TRISTAR TRISTAR is an SBA certified Service-Disabled Veteran-Owned professional services ... Our core competencies include Electronic Warfare, Enterprise Management, Full Spectrum ...

Prosync

Operations Analyst III

Crane, IN

If you have prior military service or government contracting experience, are proud to serve and ... Apply operations research techniques to improve coordination and management of organizational ...

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Showing results 21-40

All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Washington, IN

Service Operations Manager information

See Washington, IN salary details

$30.5K

$67.5K

$112.4K

How much do service operations manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for service operations manager in Washington, IN is $67,503.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,500.00 and $82,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What cities near Washington, IN are hiring for Service Operations Manager jobs? Cities near Washington, IN with the most Service Operations Manager job openings:
Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Washington, IN as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 3% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $67,503 per year, or $32.5 per hour.

LOAN PROCESSOR I

Springs Valley Bank & Trust Company

Jasper, IN • On-site

$16.75 - $22.25/hr

Other

Posted yesterday

New

Job description

JOB DESCRIPTION: LOAN PROCESSOR I

DEPARTMENT: Loan

CLASSIFICATION: Non - Exempt

REPORTS TO: Loan Operations Manager

SUPERVISES: No supervisory responsibility

JOB SUMMARY: Responsible for the processing and administration of loans in one or more of the following areas: consumer, mortgage, and commercial loans.

MAJOR DUTIES & RESPONSIBILIIES:

  • Responsible for input and audit of consumer, mortgage, and commercial loans.
  • Provides administrative assistance to the lenders and staff, including processing loan payments, inputting and updating loan data in the system, and maintaining loan records and files (paper and electronic).
  • Assembles and verifies accuracy of loan documentation. Ensures that loan files contain documents and with proper signature, dates and other relevant data.
  • Performs clerical duties as related to working ticklers and maintaining departmental records.
  • Answers customer questions and resolves routine problems with inquires regarding payoffs, changes of owner, note modifications, beneficiaries, and other loan details.
  • Balances Assigned General Ledgers
  • Processes Escrow which may include Home-Owner's Insurance, PMI, Property Taxes, and Home Owner's Association Dues
  • Works through Escrow Analysis
  • Provides input on QM procedures, updates as directed by loan operations manager.
  • Actively achieves individual sales, referral, operational, and community involvement goals.
  • Scans and Images documentation within Director
  • Performs other duties as assigned.

EDUCATION & EXPERIENCE:

  • High school diploma or equivalent. Three to five years of experience in a financial institution, lending setting, or office environment.
  • Good understanding of financial institution products and services.
  • Good organizational skills with attention to detail.
  • Fluency in computer applications and Microsoft Office Environment.

EOE, including disability/vets

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