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Service Operations Manager Jobs in McCordsville, IN

Service Operations Manager

Indianapolis, IN ยท On-site

$50K - $52K/yr

If you are passionate about the automotive industry and have a strong desire to help customers, we encourage you to apply for the position of Service Operations Manager. Join our team today!

Service Operations Manager

Indianapolis, IN ยท On-site

$50K - $52K/yr

If you are passionate about the automotive industry and have a strong desire to help customers, we encourage you to apply for the position of Service Operations Manager. Join our team today!

Operations Manager

Indianapolis, IN ยท On-site

$113K - $142K/yr

Focus on inventory management, service operations, and overall facility efficiency, aiming for high-quality service and optimal resource utilization. Contribute to organizational success through ...

OPERATIONS MANAGER: Generally, This job position is to make the company profitable by controlling ... You are devoted to providing our customers with the highest quality service You are hardworking, a ...

Operations Manager

Indianapolis, IN ยท On-site

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

As an Operations Manager, you will assist your General Manager in leading and inspire each team ... Handling guest complaints and overseeing service recovery process. * Assist in managing budget and ...

As an Operations Manager, you will assist your General Manager in leading and inspire each team ... Handling guest complaints and overseeing service recovery process. * Assist in managing budget and ...

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Service Operations Manager information

See McCordsville, IN salary details

$32.8K

$72.7K

$121.1K

How much do service operations manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for service operations manager in McCordsville, IN is $72,708.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,500.00 and $88,300.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What are popular job titles related to Service Operations Manager jobs in McCordsville, IN?

For Service Operations Manager jobs in McCordsville, IN, the most frequently searched job titles are:

What cities near McCordsville, IN are hiring for Service Operations Manager jobs?

Cities near McCordsville, IN with the most Service Operations Manager job openings:

Infographic showing various Service Operations Manager job openings in McCordsville, IN as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $72,708 per year, or $35 per hour.

Service Operations Manager

Indianapolis, IN โ€ข On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago


Job description

Benefits:
  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Opportunity for advancement
  • Training & development
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Job description:
Invest in yourself and your career at Meineke Car Care Center. We provide the career guidance, training, & tools to help YOU succeed.
Meineke is looking for an experienced Automotive Service Manager (Advisor). To be successful in this position you will need to be reliable, professional, and ready to make a move toward a long-term career with unlimited earning potential. Our shop is a family, and we treat each employee as such.
Responsibilities:
  • Schedule customer service appointments
  • Greeting customers in a professional manner
  • Accurate write-up of customer concerns
  • Convey expected costs and obtain approval for repairs
  • Tracking of the vehicle and communicating progress to the customer
  • Maintaining excellent customer satisfaction
  • Performing any additional task assigned by management
  • Automotive Service Advisor / Writer Qualifications:
  • Excellent communication skills
  • Professional appearance
  • Positive attitude
  • Strong automotive knowledge or previous automotive-related experience
  • Commitment to being a team player
Apply for this stable long-term employment opportunity!
- Maintain accurate records of customer interactions, service history, and repairs performed
- Follow up with customers to ensure satisfaction and address any concerns
- Upsell additional services or accessories as appropriate
- Collaborate with the parts department to order necessary parts for repairs
Requirements:
- Previous experience in automotive service advising or related field preferred
- Strong knowledge of auto body repair, vehicle maintenance, and mechanical systems
- Excellent communication and interpersonal skills
- Ability to build rapport with customers and provide exceptional customer service
- Proficient in using computer software for service writing and estimates
- Detail-oriented with strong organizational skills
- Valid driver's license
Please note that all positions at our centers are paid positions. We value our employees' contributions and offer competitive compensation packages.
If you are passionate about the automotive industry and have a strong desire to help customers, we encourage you to apply for the position of Service Operations Manager. Join our team today!