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Service Operations Manager Jobs in Taylors, SC (NOW HIRING)

Operations Manager

Fletcher, NC · On-site

$90K - $110K/yr

Lead daily operations for Service Technicians, Route Drivers, and Warehouse staff * Manage scheduling and routing to ensure efficient service and delivery operations * Implement and enforce company ...

The Operations Manager at Ashby Park Pediatric Dentistry - Greenville plays a pivotal leadership ... Strong management/customer service management and leadership skills a plus. * Experience leading a ...

Achieve and maintain product quality and delivery service levels equal to or exceeding customer expectations. * Create and manage operational plans that deliver productivity gains through process ...

... Service • Automated Mobile Robots • Vision-guided vehicles and automated guided vehicles • ... This role is responsible for driving operational excellence, streamlining inventory management ...

Achieve and maintain product quality and delivery service levels equal to or exceeding customer expectations. * Create and manage operational plans that deliver productivity gains through process ...

Achieve and maintain product quality and delivery service levels equal to or exceeding customer expectations. * Create and manage operational plans that deliver productivity gains through process ...

... services provided by the business, while ensuring that policies, procedures, and standards are in ... Frequent communication with Plant Managers and/or site Operations Representatives. * Travel/visit ...

Showing results 21-40

Service Operations Manager information

See Taylors, SC salary details

$31.8K

$70.4K

$117.3K

How much do service operations manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for service operations manager in Taylors, SC is $70,396.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,700.00 and $85,500.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What are popular job titles related to Service Operations Manager jobs in Taylors, SC?

For Service Operations Manager jobs in Taylors, SC, the most frequently searched job titles are:

What job categories do people searching Service Operations Manager jobs in Taylors, SC look for?

The top searched job categories for Service Operations Manager jobs in Taylors, SC are:

What cities near Taylors, SC are hiring for Service Operations Manager jobs?

Cities near Taylors, SC with the most Service Operations Manager job openings:

Infographic showing various Service Operations Manager job openings in Taylors, SC as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $70,396 per year, or $33.8 per hour.

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago


Foundation Building Materials rating

6.2

Company rating: 6.2 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

338th of 429 rated retail wholesalers


Job description

About Us
Company Overview
Foundation Building Materials (FBM) is a leading construction materials distribution company serving the commercial and residential construction markets across United States and Canada. In conjunction with Unified Door & Hardware Group (UDHG), a premier provider of commercial door, frame, and hardware solutions, FBM supports a broad range of construction and architectural projects nationwide.
Together, FBM and UDHG's 8,000+ Team Members are committed to operational excellence, innovation, and employee development. By combining scale, specialty expertise, and a customer-first mindset, we deliver high-quality products and services to contractors, builders, and project teams across diverse markets. As the organization continues to grow and evolve, we are investing in strong, forward-thinking talent to support our long-term success.
Overview
Position Overview
At Foundation Building Materials (FBM), Operations Managers are key to smooth, efficient branch performance. With a focus on safety, service, and results, you'll lead daily operations, support your team, and drive business success. If you're a hands-on leader who thrives in a fast-paced environment, this is your opportunity to grow with a company that values hard work and dedication.
Responsibilities and Qualifications
Key Responsibilities
Operations & Efficiency Management
  • Direct and coordinate overall operations to ensure maximum efficiency and cost-effectiveness
  • Plan, develop, and implement operational policies across warehousing, transportation, and customer service
  • Design and manage dispatch systems to improve logistics and workflow
  • Implement operational changes and continuous improvement initiatives
  • Monitor and manage operating budgets for warehouse, manufacturing, and transportation functions

Compliance, Facility & Resource Management
  • Ensure trucking operations comply with Department of Transportation (DOT) regulations
  • Oversee warehouse conditions, equipment, and storage utilization
  • Coordinate with purchasing and receiving teams to ensure accurate and timely product arrivals
  • Maintain communication with vendors regarding issues such as missing materials, backorders, and delivery challenges

Customer Relations & Quality Assurance
  • Ensure delivery of high-quality products and services to customers
  • Develop and maintain strong relationships with new and existing customers
  • Represent the company professionally in all customer and vendor interactions

Technology & Confidentiality
  • Research and implement technologies to enhance operational efficiency and competitiveness
  • Maintain confidentiality of sensitive business information, including personnel, pricing, customer data, and distribution methods

Additional Responsibilities & Miscellaneous
  • Perform other duties as assigned to support branch and corporate objectives

Qualifications
  • Knowledge of construction materials and product distribution
  • Bachelor's degree in Management or a related field, or equivalent experience
  • Minimum of 2+ years of management experience
  • Strong communication and interpersonal skills
  • Proven ability to lead, motivate, and develop high-performing teams
  • Proficiency in Microsoft Office products
  • Experience in the building materials industry preferred

Compensation and Benefits
Reports To
Branch Manager
Compensation
The listed pay range reflects the expected base rate for this position. Within the range, individual pay may vary based on experience, qualifications, and work location within state. This is a full-time position with competitive pay and benefits.
Benefits
At FBM, we're committed to supporting our employees both personally and professionally. We offer a comprehensive and competitive benefits package designed to help you thrive inside and outside of work. Our excellent package includes:
  • Medical, Dental and Vision plans with leading national providers
  • Health Savings Account (HSA) / Flexible Spending Account (FSA)
  • Company Provided Basic Life and Accident Death & Dismemberment (AD&D)
  • Voluntary Life and Accidental Death & Dismemberment (AD&D)
  • Critical illness, Hospital Indemnity, Accident Coverage
  • Legal Insurance Plan
  • Paid Time Off (PTO) & Paid Company Holidays
  • 401(k) plan with generous company match

Statements
Equal Opportunity Employer
Foundation Building Materials is an Equal Opportunity Employer and committed to providing equal employment opportunities to all individuals, including those with disabilities. We value diversity and inclusion and are dedicated to creating a workplace where all employees feel respected and empowered. All employment decisions are based on business needs, job requirements, merit, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability status, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.
In accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws, we provide reasonable accommodations to qualified individuals with disabilities to help them perform the essential functions of their job. If you need assistance or an accommodation during the application process or while employed, please contact Human Resources at Talent@myfbm.com.
Posting Period
This job will be posted for at least 5 days, starting on the initial post date reflected above.

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