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Service Operations Manager Jobs in Spring, TX (NOW HIRING)

Smart Pool Services LLC

Operations Manager

Katy, TX · On-site

The Operations Manager will execute, direct, and coordinate the activities of the Pool Maintenance ... Regularly inspects and evaluates maintenance services to ensure quality service is being delivered.

Smart Pool Services LLC

Operations Manager

Katy, TX · On-site

Description The Operations Manager will execute, direct, and coordinate the activities of the Pool ... Regularly inspects and evaluates maintenance services to ensure quality service is being delivered.

Crunch Fitness

Operations Manager

Humble, TX

$33K - $50K/yr

The ideal candidate combines strong leadership skills with a passion for health, wellness, and customer service. Key Responsibilities Operational Management * Oversee day-to-day gym/studio operations ...

Audubon Companies

Operations Manager

Houston, TX · On-site

The Facility Integrity Operations Manager will support and grow Facility Integrity service line, reporting directly to the Director of Facility Integrity. This position includes focus on executing ...

Crunch Fitness

Operations Manager

Humble, TX

The ideal candidate combines strong leadership skills with a passion for health, wellness, and customer service. Key Responsibilities Operational Management * Oversee day-to-day gym/studio operations ...

Audubon Companies

Operations Manager

Houston, TX · On-site

The Facility Integrity Operations Manager will support and grow Facility Integrity service line, reporting directly to the Director of Facility Integrity. This position includes focus on executing ...

Tikra Roofing LLC

Operations Manager

Humble, TX · On-site

The Operations Manager at Tikra Roofing is responsible for overseeing the day-to-day operations of ... We specialize in large-scale reroofing, new construction, and emergency repair services across ...

Palmer Logistics

Operations Manager

Baytown, TX · On-site

Drive continuous improvement initiatives that improve productivity, service levels, operational ... Experience managing multiple warehouse locations and leading large operational teams. * Strong ...

Menzies Aviation

Operations Manager

Houston, TX · On-site

$75K - $80K/yr

This role manages operational teams, coordinates with airline partners, airport authorities, government agencies, and service providers, and ensures exceptional service delivery while maintaining ...

Crunch Fitness

Operations Manager

Humble, TX · On-site

$33K - $50K/yr

The ideal candidate combines strong leadership skills with a passion for health, wellness, and customer service. Key Responsibilities Operational Management * Oversee day-to-day gym/studio operations ...

TekSky

Operations Manager

Houston, TX · On-site

This role requires a strong operational leader who can manage performance, ensure high service levels, enforce SOPs, and drive continuous improvement across the supply chain. The responsibilities of ...

Crunch Fitness

Operations Manager

Humble, TX · On-site

The ideal candidate combines strong leadership skills with a passion for health, wellness, and customer service.Key ResponsibilitiesOperational Management Oversee day-to-day gym/studio operations to ...

Menzies Aviation

Operations Manager

Houston, TX · On-site

$75K - $80K/yr

This role manages operational teams, coordinates with airline partners, airport authorities, government agencies, and service providers, and ensures exceptional service delivery while maintaining ...

Crunch Fitness

Operations Manager

Humble, TX · On-site

The ideal candidate combines strong leadership skills with a passion for health, wellness, and customer service. Key Responsibilities Operational Management * Oversee day-to-day gym/studio operations ...

Crunch Fitness

Operations Manager

Humble, TX

$33K - $50K/yr

The ideal candidate combines strong leadership skills with a passion for health, wellness, and customer service.Key ResponsibilitiesOperational Management Oversee day-to-day gym/studio operations to ...

Valmont Industries Inc.

Operations Manager

Houston, TX · On-site

The Operations Manager is a Manager level role within Valmont's Coatings Division. The incumbent ... Facilitate positive customer relations through the services of quality coated product and on-time ...

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All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Spring, TX

Service Operations Manager information

See Spring, TX salary details

$31.6K

$70K

$116.6K

How much do service operations manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for service operations manager in Spring, TX is $69,986.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,400.00 and $85,000.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What are the most commonly searched types of Service Operations jobs in Spring, TX?

The most popular types of Service Operations jobs in Spring, TX are:

What are popular job titles related to Service Operations Manager jobs in Spring, TX?

For Service Operations Manager jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Service Operations Manager jobs in Spring, TX look for?

The top searched job categories for Service Operations Manager jobs in Spring, TX are:

What cities near Spring, TX are hiring for Service Operations Manager jobs?

Cities near Spring, TX with the most Service Operations Manager job openings:

Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Spring, TX as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $69,986 per year, or $33.6 per hour.

Operations Manager

Smart Pool Services LLC

Katy, TX • On-site

Full-time

Re-posted 14 days ago

Job description

The Operations Manager will execute, direct, and coordinate the activities of the Pool Maintenance Specialists to ensure efficiency and quality in repair operations.
Requirements
Supervisory Responsibilities:
  • Hires and trains Pool Maintenance Specialists.
  • Provides on-going training and guidance to pool maintenance department.
  • Organizes, directs, and oversees the daily workflow, schedules, and assignments of pools.
  • Models and promotes a positive attitude and provides feedback and motivation to encourage a sense of belonging and investment in the maintenance team.
  • Provides constructive and timely performance evaluations.
  • Documents and manages disciplinary actions and assists Branch Manager with termination of employees in accordance with company policy when needed.

Duties/Responsibilities:
Administrative Duties
  • Collaborates with other managers, administrators, and supervisors to coordinate activities in and among departments.
  • Develops and implements policies, procedures, goals, and objectives for maintenance operations in collaboration with other managers.
  • Ensures compliance with administrative policies and procedures, safety rules, contracts, environmental policies, and government regulations as directed by the company.
  • Reviews and analyzes expenditures and other financial information and uses results to develop and implement plans, policies, and budgets in collaboration with other managers to meet company goals.
  • Manages department staff and tracks employee satisfaction, productivity, accuracy, customer feedback and attitude and counsel employees as needed to promote advancement and compliance with company policies.
  • Schedules and directs department meetings to facilitate proper communication and team building experiences, pass along customer praise and other feedback, communicate current issues or policy changes, provide brief training and networking experiences, and other topics as needed.
  • Reviews time stamps reported by all staff under supervision daily and manages overtime requests, time off requests and improper time reporting or usage.
  • Manages training of employees required at hiring and ongoing training required by the company related to safety, driving, company policies and administrative duties.
  • Manages and directs all maintenance, repair, and replacement of vehicles.
  • Manages lead technicians or administrators under supervision in the assistance with the operational duties below, as applicable.
  • Performs other administrative duties as required.

Operational Duties
  • Manages warehouse space allocated for the department, monthly inventory counts in the warehouse and maintenance vehicles as required by the company and check in and out of all materials by technicians.
  • Manages inventory ordering of chemicals and parts for scheduled jobs, confirmation of best price and vendor for purchasing, and control of inventory until checked out by technician.
  • Maintains knowledge of current industry standards relating to swimming pool maintenance and repair.
  • Ensures compliance with federal, state, local, and organizational laws, regulations, guidelines, and best practices, including those related to safety and health, as it applies to the department or work performed.
  • Directs dispatching and routing activities and tracks transportation vehicles to ensure compliance and efficiency.
  • Manages and directs lead technicians or administrative assistance as assigned to the department.
  • Handles communication with clients via phone, email, and text to establish new business, respond to further requests for service and to manage customer expectations, satisfaction, and concerns.
  • Manages customer assignment to routes, assignment and execution of part replacement or delivery, and assignment of specialty service to ensure compliance with department expectation and pricing guidelines.
  • Audits customer feedback, route logs and work order history to ensure that customer difficulties or problems are investigated and resolved.
  • Manages rescheduling of work missed due to unforeseen circumstances and covers department work in the field as needed to maintain customer satisfaction.
  • Regularly inspects and evaluates maintenance services to ensure quality service is being delivered.
  • Identifies and corrects problems and inefficiencies in maintenance service, equipment, or skills.
  • Periodically performs a ride along with technicians to evaluate their job and customer service competencies and skills and provide guidance as needed.
  • Performs other operational duties as assigned.

Required Skills/Abilities:
  • Excellent verbal and written communication skills.
  • Strong supervisory and leadership skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong logistical, analytical, and problem-solving skills.
  • Ability to function well in a high-paced and at times stressful environment.
  • Proficient with Microsoft Office Suite or related software.

Education and Experience:
  • Associate degree in a related field, or equivalent industry work experience required.
  • Strong knowledge of swimming pool repair and maintenance preferred.
  • Three years of supervisory experience preferred.

Physical Requirements:
  • Prolonged periods of standing and walking.
  • Prolonged periods of sitting at a desk working on computers.
  • Must be physically able to climb ladders, bend, and crawl in awkward spaces.
  • Must be able to lift 50 pounds at times.

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