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Service Operations Manager Jobs in Prosperity, SC

Branch Operations Intern

Lexington, SC · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are well known for our outstanding customer service, and we are looking for individuals that are ... Spend time with your Manager and Regional Vice President learning about responsibilities at their ...

Branch Operations Intern

Lexington, SC · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are well known for our outstanding customer service, and we are looking for individuals that are ... Spend time with your Manager and Regional Vice President learning about responsibilities at their ...

Branch Operations Intern

Lexington, SC

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are well known for our outstanding customer service, and we are looking for individuals that are ... Spend time with your Manager and Regional Vice President learning about responsibilities at their ...

Branch Operations Intern

Lexington, SC · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are well known for our outstanding customer service, and we are looking for individuals that are ... Spend time with your Manager and Regional Vice President learning about responsibilities at their ...

*SC Burger King General Manager

Lexington, SC · On-site

$46K - $63K/yr

Drives sales through proactive guest service, people development and operations management * Motivates and directs team members to exceed guest expectations with accurate, friendly, and fast service ...

*SC Burger King General Manager

Lexington, SC · On-site

$46K - $63K/yr

Drives sales through proactive guest service, people development and operations management * Motivates and directs team members to exceed guest expectations with accurate, friendly, and fast service ...

IT Analyst II

Lexington, SC · On-site

  • Medical

  • Retirement

Maintain accurate IT documentation, knowledge articles, service records, and collaborate with vendors to improve service delivery and operational efficiency. * Assist with IT asset management ...

Showing results 41-60

Service Operations Manager information

See Prosperity, SC salary details

$29.9K

$66.3K

$110.5K

How much do service operations manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for service operations manager in Prosperity, SC is $66,315.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,600.00 and $80,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What job categories do people searching Service Operations Manager jobs in Prosperity, SC look for?

The top searched job categories for Service Operations Manager jobs in Prosperity, SC are:

What cities near Prosperity, SC are hiring for Service Operations Manager jobs?

Cities near Prosperity, SC with the most Service Operations Manager job openings:

Infographic showing various Service Operations Manager job openings in Prosperity, SC as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $66,315 per year, or $31.9 per hour.

Assistant Customer Service Manager - FT

Alex Lee

Gilbert, SC

Full-time

Posted 11 days ago


Alex Lee rating

5.2

Company rating: 5.2 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

46th of 49 rated food wholesalers


Job description

Ensure consistent and memorable customer experiences through the superior show quality and customer service by training and demonstrating the four priorities (Safety, Friendliness, Show and Efficiency), evaluating, and coaching employees responsible for applying them. Supervise and perform all functions related to sales related assets.


  1. Observe, evaluate, and coach employees to deliver friendly, superior customer service which focuses on show.
  2. Maintain measurement plans and reports to evaluate employee, financial and operational effectiveness.
  3. Conduct training needs assessments to identify performance gaps and provide necessary coaching and feedback.
  4. Deliver on-the-job training (OJT) programs and materials.
  5. Drive measurement based continuous improvement of OJT.
  6. Select, train and develop Customer Service Leaders.
  7. Assess the Friendliness and Show aspects of each department, identifying performance gaps and other training needs. Provide feedback and partner with the store management team to deliver solutions.
  8. Manage training activities (OJT, online, etc.) and assess the support needed to drive organizational effectiveness. Provide feedback and partner with the store management team to deliver solutions.
  9. Manage the hiring processes including sourcing and candidate management. Work with the store management team to ensure interviewing, onboarding and training processes follow established guidelines.
  10. Complete, review, and maintain all training documentation including OJT, new hire and performance documentation.
  11. Works with Store Manager to ensure that a schedule is written to provide the desired level of customer service within established labor guides.
  12. Process customer orders, including performing functions of cashiers or customer service clerks.
  13. Perform customer service desk functions as needed.
  14. Ensure that an accurate daily cash count is completed.
  15. Ensure bank deposits are completed daily according to policy.
  16. Monitor and analyze audits according to company guidelines.
  17. Monitor and enforce all Front End policies related to Asset Protection and Shrink Control.
  18. Ensure the security of the office and store funds.
  19. Maintain supplies needed for Front End according to budget.

1. Strong communication and partnering skills.
2. Knowledge and application of operations within a retail environment.
3. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
4. Knowledge and application of the principles of differentiated learning.
5. Leadership experience with direct reports.
6. Ability to read and understand information and direction.
7. Ability to work well with others.
8. Ability to lift 25 lbs. occasionally and 15 lbs. constantly.
9. Must be at least 18 years old.
10. Ability to stand for extended periods of time.
11. Demonstrate successful use of math skills.
12. Ability to work well with computers.
13. Knowledge of Front End operations.
14. Ability to work shifts during peak times (such as 10-7) at least 3-4 days per week.


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