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Service Operations Manager Jobs in Montgomery, AL

Huntington

Branch Manager - Montgomery

Montgomery, AL · On-site

As a Branch Manager, you are responsible for management of the branch; leading all facets of sales, service and operations of the branch; coaching on existing processes, leading the team in achieving ...

Huntington

Branch Manager - Montgomery

Montgomery, AL · On-site

As a Branch Manager, you are responsible for management of the branch; leading all facets of sales, service and operations of the branch; coaching on existing processes, leading the team in achieving ...

Huntington

Branch Manager - Montgomery

Montgomery, AL · On-site

As a Branch Manager, you are responsible for management of the branch; leading all facets of sales, service and operations of the branch; coaching on existing processes, leading the team in achieving ...

Car Guys

Automotive Service Writer

Montgomery, AL · On-site

$109K/yr

... Manager and Fixed Operations roles - Ongoing training in service sales and customer experience WHY WORK WITH CARGUYS INC. - Access to top automotive service advisor and service writer jobs ...

Car Guys Inc.

Automotive Service Writer

Montgomery, AL · On-site

$60K - $130K/yr

... Manager and Fixed Operations roles - Ongoing training in service sales and customer experience ----- WHY WORK WITH CARGUYS INC. - Access to top automotive service advisor and service writer jobs ...

Spire Inc.

Mgr, Ops - SE

Montgomery, AL · On-site

Summary Spire is seeking a Manager, Operations within our Alabama Field Operations (Pipeline) team ... Service, Engineering, or Instrument & Control required. * Knowledge of the Operations and ...

New

Career Personnel

Service Manager

Montgomery, AL · On-site

SERVICE MANAGER **GM Experience Preferred** Prominent Montgomery automotive dealership is seeking ... This role is designed for a proven leader who understands operational discipline, accountability ...

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All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Montgomery, AL

Service Operations Manager information

See Montgomery, AL salary details

$29.8K

$66.1K

$110K

How much do service operations manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for service operations manager in Montgomery, AL is $66,062.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,400.00 and $80,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What are popular job titles related to Service Operations Manager jobs in Montgomery, AL?

For Service Operations Manager jobs in Montgomery, AL, the most frequently searched job titles are:

What job categories do people searching Service Operations Manager jobs in Montgomery, AL look for?

The top searched job categories for Service Operations Manager jobs in Montgomery, AL are:

What cities near Montgomery, AL are hiring for Service Operations Manager jobs?

Cities near Montgomery, AL with the most Service Operations Manager job openings:

Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Montgomery, AL as of June 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $66,062 per year, or $31.8 per hour.

Military Services Operations Director

Empower AI Inc.

Montgomery, AL • On-site

Full-time

Re-posted 18 days ago

Job description

Overview
Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform® provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive. For more information, visit www.Empower.ai.
Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company's commitment to hiring and supporting active-duty and veteran employees.
Responsibilities
Empower AI: Directly support the Business Unit (BU) lead and lead PMs for large, complex projects, and work directly with key customers. Responsible for the overall management of specific operational projects, growth efforts, and advancing AI/automation across the BU. Performs enterprise-wide integration and interfaces with all functional support teams. Plans, organizes, directs, and coordinates aspects of BU wide strategy.
Highlights of Responsibilities:
  • Responsible for managing very large and complex programs
  • Exercises a high level of independent judgment and initiative in solving highly complex problems
  • Coordinates scheduling, pricing, and technical performance for a subset of key programs
  • Lead aspects of BU high priority pursuits and growth opportunities
  • Ensures projects are completed on time, within budget, and on schedule
  • Drives AI/automation efficiencies and works directly with the CTO team to solve operational use cases
  • Accountable for core portions of Revenue, Profit, Bookings, and DSO to meet FY account plans
  • Develop creative solutions (ex. white papers, AI/automation) to solve emerging customer challenges
  • Periodic travel to customer and operational locations

Qualifications
Required Experience:
  • Bachelors degree or equivalent related experience
  • 10-15 years supporting military focused contracts
  • Secret Clearance

About Empower AI
All hiring and promotion decisions at Empower AI are based on merit to bring the best talent available to contribute to our firm's overall success. It is the policy of Empower AI not to discriminate against any applicant for employment, or employee because of age, color, sex, disability, national origin, race, religion, or veteran status. Empower AI is a VEVRAA Federal Contractor.

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