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Service Operations Manager Jobs in Lubbock, TX (NOW HIRING)

Yellowhouse Machinery

Service Writer

Lubbock, TX · On-site

Service Operations Manager Job Essential Duties: * Opens work orders as directed by the Service Manager/Shop Foreman and maintains control until they are closed and invoiced. * Promotes and adheres ...

New

Medium

VP of Operations - HVAC

Lubbock, TX · On-site

$160 - $185/hr

Capacity planning across construction and service operations * Coordination between project management and field execution * Prevention of overcommitment and reactive rescheduling * Maintaining a ...

Adventure Park

Closing Manager

Lubbock, TX · On-site

$11 - $14.25/hr

We pride ourselves on outstanding guest service, operational excellence, and a strong team culture. Position Overview We are seeking a dependable and detail-oriented Closing Manager to oversee ...

City of Lubbock

Airport Operations Agent

Lubbock, TX · On-site

$49K/yr

Evaluate airfield conditions during inclement weather conditions; determine the need for snow removal; coordinate all weather related operations; manage snow control center; notify FAA Flight Service ...

City of Lubbock, TX

Airport Operations Agent

Lubbock, TX · On-site

$49K/yr

Evaluate airfield conditions during inclement weather conditions; determine the need for snow removal; coordinate all weather related operations; manage snow control center; notify FAA Flight Service ...

New

Bubba's 33

Service Manager

Lubbock, TX · On-site

$5.2K/mo

Bubba's 33, part of the Texas Roadhouse brand family, is looking for a rockstar Service Manager to oversee all Front of House daily operations, manage all Front of House employees, and make sure ...

Texas Roadhouse

Service Manager

Lubbock, TX · On-site

$5.2K/mo

Bubba's 33, part of the Texas Roadhouse brand family, is looking for a rockstar Service Manager to oversee all Front of House daily operations, manage all Front of House employees, and make sure ...

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Showing results 21-40

All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Lubbock, TX

Service Operations Manager information

See Lubbock, TX salary details

$27.3K

$60.5K

$100.7K

How much do service operations manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for service operations manager in Lubbock, TX is $60,450.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,100.00 and $73,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What job categories do people searching Service Operations Manager jobs in Lubbock, TX look for? The top searched job categories for Service Operations Manager jobs in Lubbock, TX are:
What cities near Lubbock, TX are hiring for Service Operations Manager jobs? Cities near Lubbock, TX with the most Service Operations Manager job openings:
Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Lubbock, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $60,450 per year, or $29.1 per hour.

Service Writer

Yellowhouse Machinery

Lubbock, TX • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Yellowhouse Machinery rating

9.0

Company rating: 9.0 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

14th of 171 rated vehicle equipment hire

Job description

Service Writer

Yellowhouse Machinery is currently accepting applications for Service Writer at our Lubbock, TX location. Our applicants must exhibit strong work ethic and be able to provide supporting references. Must be able to assist the Service Manager in maintaining accurate and on-time billing, reports and records relative to the service department's operation within the dealership.

Reports To: Service Operations Manager

Job Essential Duties:

  • Opens work orders as directed by the Service Manager/Shop Foreman and maintains control until they are closed and invoiced.
  • Promotes and adheres to company policy at all times with emphasis on a team mentality.
  • Administers the warranty claim process to maximize the efficiency and return on warranty claims.
  • Understands warranty regulations and is able to provide consultation to Service Managers, Techs, and Parts Department Personnel on the proper way to proceed with a warranty situation.
  • Processes customer pay invoices, warranty and/or product improvement claims including the computation of charges, submission and follow-up.
  • Communicates to departmental management about warranty status on a regular basis.
  • Fields internal and external customer inquiries to the Service Department.
  • Promotes customer service at all times throughout the organization.
  • Executes other duties as assigned by management

Benefits

  • Employer Paid health, dental, vision, and life insurance, 401K, and PTO

Requirements

  • 2+ years experience in Service Department operations is preferred
  • Basic knowledge of accounting practices
  • Knowledge of office procedures
  • Understands the service software in the dealer business system and Deere Warranty system
  • Ability to use standard desktop load applications such as Microsoft Office and internet functions
  • Attention to detail
  • General understanding of mechanical/technical terms is preferred
  • High School Diploma or equivalent experience
  • Pass a background check, drug test and physical

**Applicant must pass a physical drug screening and possess a driver's license.

What Yellowhouse Machinery employees say

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