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Service Operations Manager Jobs in Longview, TX (NOW HIRING)

Walgreens

Pharmacy Operations Manager

Marshall, TX · On-site

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

New

Wendy's

Manager

Carthage, TX · On-site

$40K - $50K/yr

Oversee food service operations, ensuring efficiency, quality, and stellar team performance ... Manage inventory control and cash handling, ensuring accuracy and compliance. * Deliver ...

Wendy's

Manager

Carthage, TX

Oversee food service operations, ensuring efficiency, quality, and stellar team performance ... Manage inventory control and cash handling, ensuring accuracy and compliance. * Deliver ...

United Ag & Turf

Service Writer/Advisor

Henderson, TX · On-site

Manages service operations within the dealership to maximize return on investment by optimizing Service Department processes to ensure internal and external customer satisfaction. Grows profitable ...

United Ag & Turf

Service Writer/Advisor

Henderson, TX · On-site

Manages service operations within the dealership to maximize return on investment by optimizing Service Department processes to ensure internal and external customer satisfaction. Grows profitable ...

Wendy's

Manager

Carthage, TX · On-site

$40K - $50K/yr

Oversee food service operations, ensuring efficiency, quality, and stellar team performance ... Manage inventory control and cash handling, ensuring accuracy and compliance. * Deliver ...

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All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Longview, TX

Service Operations Manager information

See Longview, TX salary details

$31.6K

$70.1K

$116.7K

How much do service operations manager jobs pay per year?

As of Aug 27, 2026, the average yearly pay for service operations manager in Longview, TX is $70,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,500.00 and $85,100.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What are popular job titles related to Service Operations Manager jobs in Longview, TX?

For Service Operations Manager jobs in Longview, TX, the most frequently searched job titles are:

What job categories do people searching Service Operations Manager jobs in Longview, TX look for?

The top searched job categories for Service Operations Manager jobs in Longview, TX are:

What cities near Longview, TX are hiring for Service Operations Manager jobs?

Cities near Longview, TX with the most Service Operations Manager job openings:

Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Longview, TX as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $70,064 per year, or $33.7 per hour.

Operations Manager - BOP

Longview, TX • On-site

AXI Education Solutions
E-Learning • 11 - 50 employees
Learn more about AXI Education Solutionsexternal

Full-time

Posted 13 days ago

Job description

***This job has preference to qualified local job seekers within 60 miles of our Axis Longview, TX facility.
The Operations Manager - BOP will oversee the safe, efficient maintenance and deployment of Blowout Preventer (BOP) equipment and will lead operational and technical teams, manage compliance with regulatory standards, and ensure pressure testing and installation activities meet company standards. This position is a "hands on" senior role and requires previous well service rig operations and management experience including customer interface and relationship building, location scheduling, well-site execution and resource allocation. Additionally, this position will support employee management and development, HSE, quality, inventory management, maintenance, customer service, project management, training, planning and budget management.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
  • Ensure all BOP equipment, torque services, and ancillary tools are tested, certified, and deployment-ready.
  • Enforce adherence to strict industry and customer standards
  • Job Safety Analysis (JSA) and knowledge to investigate any equipment failures or incidents.
  • Personnel leadership and ability to hire, train, mentor, and schedule BOP supervisors and technicians.
  • Operations coordination with contractors, operators, and internal dispatch to ensure smooth well-site execution.
  • Management of operational costs, equipment planning, and key performance indicators like equipment uptime.
  • Ensure safe, quality, consistent, timely and profitable operations
  • Responsible for daily planning, direction, execution and coordination of well services workover and completions activities
  • Ensures effective coordination and communication to the services team and supports each unit in meeting objectives within the organizational budget
  • Oversees scheduling of field service crews with the BOP Coordinators in accordance with the customer's project
  • Establish and maintain strong customer relationships
  • Lead process improvement initiatives that contribute to long-term operational excellence
  • Actively contribute to organizational planning and strategy development
  • Builds, develops and manages operations team capable of carrying out needed service initiatives to the customer
  • Responsible for the overall direction, coordination, evaluation and management of the direct reporting employees
  • Manages employee performance development and technical and non-technical training
  • Carries out supervisory responsibilities in accordance with the organization's policies, procedures and applicable laws
  • Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining, addressing complaints and resolving problems of direct employees
  • Work with sales group to meet customers' needs to continually grow the business

Minimum Qualifications (Knowledge, Skills, and Abilities)
  • Bachelor's degree in related field or combination of education and experience
  • 8+ years of experience and extensive background in well control, blowout preventers, and pressure testing with experience across multiple oil field service lines and geographies is a plus.
  • Solid experience in rig execution, service delivery and crew scheduling
  • Proven ability to manage field technicians and lead cross-functional operational teams.
  • Specialized well-control certifications (e.g., IWCF or IADC) are highly valued.
  • Deep understanding of downhole hydraulics, pressure control equipment, and regulatory auditing
  • Proven experience of oil field equipment coordination and operational efficiency
  • Demonstrated business acumen and ability to drive customer service delivery, with safety of our employees as a priority
  • Computer proficiency and technical aptitude with the ability to use Microsoft products (Outlook, Word, Excel, PowerPoint)
  • Ability to manage priorities and workflow
  • Proven ability to handle multiple projects and meet deadlines
  • Good judgement with the ability to make timely and sound decisions

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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