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Service Operations Manager Jobs in Greenfield, IN

City Of Carmel

Operations Manager

Carmel, IN · On-site

$92K - $110K/yr

At least 5 years of experience in emergency management, fire service operations, public safety communications, or a related field. * FEMA/NIMS certifications ICS-100, ICS-200, ICS-700, and ICS-800.

1A Auto

Operations Manager

Indianapolis, IN

And our niche is to provide great value, exceptional customer service and education to make ... We are seeking a dynamic and results-driven Operations Manager to lead and oversee our Outbound ...

Mochila Fulfillment

Operations Manager

Greenfield, IN · On-site

We are expanding quickly and we are looking for talented individuals to help us grow and expand our services. About the Role Reporting directly to the CEO and managing the build out and operations of ...

Ulta Beauty

Operations Manager

Noblesville, IN · On-site

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Manage service, boutique, and store supply inventory and ordering processes, ensuring allocated ...

SAIA

Operations Manager

Indianapolis, IN · On-site

Position Summary Manages the terminal operations of the organization by implementing processes and ... Monitors terminal and employee operations to meet and exceed service level agreements. * Audits ...

Saia

Operations Manager

Indianapolis, IN · On-site

Position Summary Manages the terminal operations of the organization by implementing processes and ... Monitors terminal and employee operations to meet and exceed service level agreements. * Audits ...

1A Auto Parts

Operations Manager

Indianapolis, IN · On-site

And our niche is to provide great value, exceptional customer service and education to make ... We are seeking a dynamic and results-driven Operations Manager to lead and oversee our Outbound ...

Kids for the Future

Operations Manager

Noblesville, IN · On-site

$77 - $83/hr

... The Operations Manager is responsible for overseeing the day-to-day operations of multiple ... Resident Services (Renewals & Billbacks): Collaborate with Resident Services to ensure timely ...

Ulta Beauty, Inc.

Operations Manager

Noblesville, IN · On-site

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Manage service, boutique, and store supply inventory and ordering processes, ensuring allocated ...

Cressy

Operations Manager

Indianapolis, IN · On-site

$75K - $85K/yr

We are seeking an Operations Manager who thrives in a hands-on environment, builds systems from ... Negotiate pricing and service agreements Team Leadership * Training of team in new technology and ...

Floor & Décor

Operations Manager

Indianapolis, IN · On-site

... by managing the store operations. MAJOR RESPONSIBILITIES * Operations * Demonstrated ability to ... Ensure store presentation standards are achieved and maintained Customer Service * Assist the ...

Ulta Beauty, Inc.

Operations Manager

Noblesville, IN · On-site

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Manage service, boutique, and store supply inventory and ordering processes, ensuring allocated ...

MRINetwork Jobs

Operations Manager

Indianapolis, IN · On-site

The Operations Manager is accountable for the day-to-day operations of plant production departments ... service. * Collaborate with finance to create and execute a capital budget to ensure that financial ...

1A Auto Parts

Operations Manager

Indianapolis, IN

And our niche is to provide great value, exceptional customer service and education to make ... We are seeking a dynamic and results-driven Operations Manager to lead and oversee our Outbound ...

1A Auto

Operations Manager

Indianapolis, IN

And our niche is to provide great value, exceptional customer service and education to make ... We are seeking a dynamic and results-driven Operations Manager to lead and oversee our Outbound ...

Ulta Beauty, Inc.

Operations Manager

Noblesville, IN · On-site

$65 - $80/hr

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Manage service, boutique, and store supply inventory and ordering processes, ensuring allocated ...

Woodhouse Spas

Operations Manager

Carmel, IN · On-site

$20 - $25/hr

Employee discounts WOODHOUSE DAY SPA Operations Manager About Woodhouse Day Spa Woodhouse Day Spa ... Comfort in a fast-paced, multi-tasking customer service environment * Flexible availability ...

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Showing results 41-60

All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Greenfield, IN

Service Operations Manager information

See Greenfield, IN salary details

$34.2K

$75.7K

$126K

How much do service operations manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for service operations manager in Greenfield, IN is $75,660.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,700.00 and $91,900.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What are popular job titles related to Service Operations Manager jobs in Greenfield, IN?

For Service Operations Manager jobs in Greenfield, IN, the most frequently searched job titles are:

What job categories do people searching Service Operations Manager jobs in Greenfield, IN look for?

The top searched job categories for Service Operations Manager jobs in Greenfield, IN are:

What cities near Greenfield, IN are hiring for Service Operations Manager jobs?

Cities near Greenfield, IN with the most Service Operations Manager job openings:

Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Greenfield, IN as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, 2% Contract, and 1% Nights. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $75,660 per year, or $36.4 per hour.

Operations Manager

Cressy Commercial Real Estate LLC

Indianapolis, IN • On-site

$75 - $85/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Key responsibilities

  • Oversee daily operations and build processes, systems, and team structures needed for growth.

  • Implement standardized systems, KPIs, and best practices to improve operational efficiencies and support scaling.

  • Support portfolio expansion, manage vendor relationships, and oversee work order flow and maintenance turnaround time.

Job description

About this position

About Cressy Commercial

We are a growing, entrepreneurial commercial real estate and property management company focused on operational excellence, strong owner returns and satisfaction, and maintenance of family culture. We are building scalable systems and a high-performance team to support rapid growth.

We are seeking an Operations Manager who thrives in a hands‑on environment, builds systems from scratch, and wants to play a key role in scaling a small business into a larger, more efficient organization.

About the role

The Operations Manager will serve as the right hand to the Owner, overseeing daily operations while building the processes, systems, and team structure needed for growth. This role is both strategic and hands‑on — ideal for someone who enjoys solving problems, improving systems, and driving measurable results.

This is not a maintenance coordinator role — this is a business‑building role.

What Success Looks Like

Within 12 months, you will:

  • Improve operational efficiencies that benefit staff, company and clients
  • Implement standardized systems and KPIs
  • Reduce vacancy days and maintenance turnaround time
  • Help prepare the company to scale 2–3x over the next 3–5 years

Core Responsibilities

Growth & Scalability

  • Build and document standard operating procedures (SOPs)
  • Implement KPIs for leasing, maintenance, collections, and retention
  • Identify inefficiencies and drive continuous improvement
  • Integrate AI into operations and other new technology platforms
  • Support portfolio expansion through operational readiness
  • Support integration of new business units
  • Assist in managing property-level budgets and cost controls
  • Monitor rent collection and delinquency trends
  • Improve NOI through expense management and revenue optimization
  • Review and approve vendor invoices and contracts
  • Assist in completing new proposals for clients
  • Oversee work order flow and turnaround time as a KPI
  • Implement best practices related to preventative maintenance programs
  • Build a reliable, cost-effective vendor network
  • Negotiate pricing and service agreements
  • Training of team in new technology and AI
  • Create accountability through performance metrics
  • Assist with hiring and training as we grow
  • Foster a culture of ownership and execution

Ideal Candidate

  • 3–7+ years in property management or real estate operations
  • Experience in a small or growing company preferred
  • Strong financial understanding (budgets, P&L, NOI)
  • Process‑driven but adaptable
  • Strong leadership presence with a roll‑up-your‑sleeves attitude
  • Familiarity of property management software (AppFolio, Yardi, Corrigo, etc.)
  • Highly organized self‑starter
  • High accountability
  • Strong follow‑through
  • Growth‑oriented

Compensation

  • $75,000-$85,000
  • Performance‑based bonus tied to growth and NOI improvements
  • Opportunity for advancement as the company scales
  • Potential long‑term incentive opportunity for the right candidate
  • Medical Insurance
  • Accident and Critical Illness Insurance (available)
  • Dental Insurance (available)
  • Vision Insurance (available)
  • Paid Vacation
  • Paid Training
  • Long Term Disability
  • Life Insurance
  • 401K Retirement Savings Plan
  • Tuition Reimbursement (with employment contract)
  • We follow all CDC safety guidelines to protect our employees and customers from COVID-19.

Why This Role is Different

This is an opportunity to:

  • Work directly with ownership
  • Shape the operational foundation of a growing company
  • Build systems that will support long‑term expansion
  • Step into a leadership role that grows as the company grows
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