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Service Operations Manager Jobs in Greenfield, IN

Bam Outdoor Inc

Operations Manager

Indianapolis, IN · On-site

$50K - $67K/yr

The Operations Manager is a critical leadership position responsible for ensuring our landscape ... Ensure all maintenance services meet company quality standards and customer expectations * Oversee ...

Socket.dev

Service Center Director

Indianapolis, IN · On-site

$110 - $140/hr

Regional Operations Manager Internal Title: Service Center Director Locations: Indianapolis, IN and Lexington, KY Lead Operations. Develop Teams. Drive Results. Brown Equipment Company is seeking an ...

1A Auto Parts

Operations Manager

Indianapolis, IN

And our niche is to provide great value, exceptional customer service and education to make ... We are seeking a dynamic and results-driven Operations Manager to lead and oversee our Outbound ...

SAIA

Operations Manager

Indianapolis, IN

Position Summary Manages the terminal operations of the organization by implementing processes and ... Monitors terminal and employee operations to meet and exceed service level agreements. * Audits ...

1A Auto Parts

Operations Manager

Indianapolis, IN · On-site

And our niche is to provide great value, exceptional customer service and education to make ... We are seeking a dynamic and results-driven Operations Manager to lead and oversee our Outbound ...

Cressy

Operations Manager

Indianapolis, IN · On-site

$75K - $85K/yr

We are seeking an Operations Manager who thrives in a hands-on environment, builds systems from ... Negotiate pricing and service agreements Team Leadership * Training of team in new technology and ...

Saia

Operations Manager

Indianapolis, IN · On-site

Position Summary Manages the terminal operations of the organization by implementing processes and ... Monitors terminal and employee operations to meet and exceed service level agreements. * Audits ...

MRINetwork Jobs

Operations Manager

Indianapolis, IN · On-site

The Operations Manager is accountable for the day-to-day operations of plant production departments ... service. * Collaborate with finance to create and execute a capital budget to ensure that financial ...

1A Auto Inc

Operations Manager

Indianapolis, IN

And our niche is to provide great value, exceptional customer service and education to make ... We are seeking a dynamic and results-driven Operations Manager to lead and oversee our Outbound ...

radiology partners

Operations Manager

Indianapolis, IN · On-site

$80K - $85K/yr

... services model, Radiology Partners provides consistent, high-quality care to patients, while ... Manage administrative operations including meeting coordination, project documentation, mobile ...

Pool Corporation

Operations Manager

Indianapolis, IN · On-site

The Operations Manager directs and coordinates activities involved with procuring products for ... Consults with regional buyers and/or vendors to obtain product or service information such as price ...

Copeland

Operations Manager

Rushville, IN · On-site

Manage operations and ensure support in place for new product line launch and production. As the ... customer service level and supply chain excellence Required education, experiences & skills:

Copeland

Operations Manager

Rushville, IN · On-site

Manage operations and ensure support in place for new product line launch and production. As the ... customer service level and supply chain excellence Required education, experiences & skills:

POOLCORP

Operations Manager

Indianapolis, IN · On-site

The Operations Manager directs and coordinates activities involved with procuring products for ... Consults with regional buyers and/or vendors to obtain product or service information such as price ...

Woodhouse Spas

Operations Manager

Carmel, IN · On-site

$20 - $25/hr

The Opportunity We are seeking a detail-driven, guest-focused Operations Manager to oversee the ... service environment • Flexible availability including evenings and weekends What Success Looks ...

New

AVI Foodsystems

Operations Manager

Indianapolis, IN

... Operations Manager, Full-time. Founded in 1960, AVI Foodsystems has evolved into one of the most ... Providing comprehensive food services with a focus on the highest quality and freshest ingredients ...

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Showing results 41-60

All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Greenfield, IN

Service Operations Manager information

See Greenfield, IN salary details

$34.2K

$75.7K

$126K

How much do service operations manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for service operations manager in Greenfield, IN is $75,660.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,700.00 and $91,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What job categories do people searching Service Operations Manager jobs in Greenfield, IN look for? The top searched job categories for Service Operations Manager jobs in Greenfield, IN are:
What cities near Greenfield, IN are hiring for Service Operations Manager jobs? Cities near Greenfield, IN with the most Service Operations Manager job openings:
Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Greenfield, IN as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, 2% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $75,660 per year, or $36.4 per hour.

Operations Manager

Bam Outdoor Inc

Indianapolis, IN • On-site

$50K - $67K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

For over 30 years, Schill Grounds Management has delivered award-winning commercial landscaping and grounds maintenance services. Ranked #28 nationally among landscape companies, we operate more than 25 locations serving customers across Ohio, Eastern Pennsylvania, Indiana, Illinois, and Ontario, Canada.

Join our growing team at BAM Outdoor in Indianapolis, Indiana.

The Operations Manager is a critical leadership position responsible for ensuring our landscape maintenance operations run safely, efficiently, and at the highest quality standard. This role directly impacts customer satisfaction, crew performance, and operational profitability by driving strong job planning, disciplined execution, and continuous improvement in the field.

You will lead from the front—supporting crews, reinforcing standards, and partnering with internal teams to deliver consistent, professional results.

What You’ll Be Responsible For

Safety & Compliance

  • Champion a strong safety culture by enforcing company policies and regulatory requirements
  • Lead safety meetings, quality inspections, and proactive incident-prevention efforts

Quality & Service Excellence

  • Ensure all maintenance services meet company quality standards and customer expectations
  • Oversee mowing quality, edging, trimming, blowing, and overall property appearance
  • Identify quality issues and implement corrective actions quickly and effectively

People Leadership & Development

  • Lead onboarding, training, and certification efforts for maintenance crews
  • Coach crew leaders and teams through performance improvement and ongoing development
  • Build crew capability through structured training, accountability, and regular field observation

Job Planning & Production Management

  • Ensure crews are dispatched only with approved job plans, defined scopes of work, proper staffing, and equipment
  • Develop and refine job plans that include task sequencing, labor targets, qualifications, and equipment needs
  • Identify underperforming jobs and re-plan work to improve efficiency, quality, and profitability
  • Create job plans for new maintenance contracts prior to service start

Scheduling & Operational Efficiency

  • Build and manage schedules that optimize routes, travel time, equipment utilization, and crew skill alignment

Cross-Functional Collaboration

  • Serve as a key link between field operations, sales, customer service, and management teams
  • Support equipment preventative maintenance, repairs, inspections, and inventory control
  • Assist with operational planning and production cost estimates for new opportunities

Additional Responsibilities

  • Adhere to all company policies and procedures
  • Support business needs through additional duties as assigned

What We’re Looking For

  • Strong written and verbal communication skills
  • Proven ability to build professional customer and employee relations
  • Highly organized, self-directed, and results-focused
  • Analytical, data-driven problem solver with a continuous improvement mindset
  • Collaborative leader with hands-on operational experience

Qualifications

  • Valid driver’s license with acceptable driving record
  • Ability to pass drug and alcohol screening
  • Bilingual (English/Spanish) preferred
  • 5+ years of landscape maintenance experience, including 3+ years in a supervisory role (preferred; flexibility based on qualifications)
  • Strong knowledge of turf types, mowing standards, weed control, and seasonal maintenance practices
  • Strong computer skills and the ability to adapt to new technology
  • Ability to consistently lift and/or move up to 60 pounds.
  • Ability to sit, kneel, and stand for up to 12 hours a day.

Compensation & Benefits

  • Weekly pay
  • 401(k) retirement plan
  • Paid Time Off (PTO) and Paid Holidays
  • Medical, dental, and vision insurance
  • Life insurance
  • Employee Assistance Program (EAP)
  • And More!

Work Environment

This role is primarily field-based and requires working outdoors in varying weather conditions, including heat, cold, rain, and snow. Extended hours and seasonal flexibility may be required during peak operational periods.