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Service Operations Manager Jobs in Baton Rouge, LA

KPMG US

Manager, Data Operations

Baton Rouge, LA · On-site

KPMG is a leading provider of audit, tax, and advisory services, known for fostering a great workplace culture. They are seeking a Manager, Data Operations to lead the management of Azure Data Lake ...

Via

Associate General Manager

Baton Rouge, LA · On-site

$80K - $110K/yr

  • Medical

  • Retirement

  • PTO

Manage the daily onsite operations of our service. You'll make sure our operations run smoothly to provide our riders with safe, reliable, and accessible transportation. * Make informed, real-time ...

Via

Associate General Manager

Baton Rouge, LA · On-site

$80K - $110K/yr

  • Medical

  • Retirement

  • PTO

Manage the daily onsite operations of our service. You'll make sure our operations run smoothly to provide our riders with safe, reliable, and accessible transportation. * Make informed, real-time ...

Club4 Fitness

Be Seen First

General Manager - Fitness/Gym Operations Manager

Baton Rouge, LA · On-site

$45K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

We are looking for a leader who is results-oriented and committed to quality service. The function of the General Manager (GM) position is to manage and control the day to day operations of the club ...

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All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Baton Rouge, LA

Service Operations Manager information

See Baton Rouge, LA salary details

$27.9K

$61.7K

$102.8K

How much do service operations manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for service operations manager in Baton Rouge, LA is $61,701.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,100.00 and $74,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What are the most commonly searched types of Service Operations jobs in Baton Rouge, LA?

The most popular types of Service Operations jobs in Baton Rouge, LA are:

What are popular job titles related to Service Operations Manager jobs in Baton Rouge, LA?

For Service Operations Manager jobs in Baton Rouge, LA, the most frequently searched job titles are:

What job categories do people searching Service Operations Manager jobs in Baton Rouge, LA look for?

The top searched job categories for Service Operations Manager jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Service Operations Manager jobs?

Cities near Baton Rouge, LA with the most Service Operations Manager job openings:

Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $61,701 per year, or $29.7 per hour.

Automotive Service Manager

New Roads Motor Company, LLC

New Roads, LA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Job description

New Roads Motor Company is looking for an experienced Automotive Service Manager to lead our service department. This role is responsible for overseeing daily operations, mentoring staff, ensuring exceptional customer satisfaction, and driving efficiency across all service workflows. The ideal candidate will be a proven leader with a strong background in dealership service operations and a customer-first approach.

Responsibilities

  • Oversee all service department operations, including scheduling, customer service, technician productivity, and workflow management

  • Manage and ensure compliance with all warranty processes, maximizing warranty revenue while adhering to manufacturer standards

  • Provide leadership and oversight for the dealership’s Mobile Service Team to deliver efficient, high-quality off-site service

  • Recruit, train, and develop service advisors and technicians

  • Maintain a high level of customer satisfaction, addressing escalated issues promptly and professionally

  • Monitor department profitability, including budgets, labor hours, and parts inventory

  • Collaborate with parts, sales, office, and body shop departments to optimize overall dealership performance

  • Enforce safety standards, manufacturer requirements, and company policies

  • Keep accurate service records, reports, and customer communication logs

  • Track and monitor KPIs to ensure goals are consistently achieved or exceeded

  • Foster a culture of accountability, professionalism, and continuous improvement

  • Mentor team members to encourage ongoing learning and career development

Qualifications

  • High school diploma or equivalent required; post-secondary education preferred

  • Prior experience as a Service Manager or in a senior dealership service role required

  • Demonstrated success in automotive dealership service operations

  • Strong leadership, communication, and organizational skills

  • Proficiency in DMS systems and dealership software (Dealertrack) preferred but not required

  • In-depth knowledge of automotive repairs, service processes, and warranty procedures

  • Valid U.S. driver’s license with a clean driving record

Benefits

  • Competitive salary with performance-based bonuses

  • Medical, dental, and vision insurance

  • 401(k) with company match

  • Paid time off and holidays

  • Employee discounts on vehicles, parts, and service

  • Ongoing training and professional development opportunities

  • Positive, professional, and team-oriented dealership culture

New Roads Motor Company is an Equal Opportunity Employer committed to fostering an inclusive and respectful workplace. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status.