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Client Operations Manager Jobs in Baton Rouge, LA

PCMS

Operations Manager

Baton Rouge, LA · On-site

Oversee daily housekeeping operations across assigned accounts * Manage staffing schedules and ... Professional demeanor in client-facing situations * Knowledge of cleaning chemicals and equipment ...

ServiceMaster

Operations Manager

Baton Rouge, LA · On-site

Vision insurance The Operations Manager will be directly responsible for daily janitorial ... Highest level of commitment to client satisfaction and quality standards. Ability to take on the ...

U.S. Lawns

Operations Manager

Baton Rouge, LA · On-site

Day to day client contact * Meets with clients to establish Maintenance and Remedial budgets Employee Management * Implements recruiting program and hires field employees * Performs supervisory ...

Labcorp

Regional Operations Manager

Baton Rouge, LA · On-site

Resolve any client related matters or customer complaints appropriately. * Ensure productivity ... Perform operational duties such as payroll and monthly schedules. * Manage costs effectively by ...

Labcorp

Regional Operations Manager

Baton Rouge, LA · On-site

Resolve any client related matters or customer complaints appropriately. * Ensure productivity ... Perform operational duties such as payroll and monthly schedules. * Manage costs effectively by ...

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$34.9K

$97K

$106.3K

How much do client operations manager jobs pay per year?

As of May 28, 2026, the average yearly pay for client operations manager in Baton Rouge, LA is $97,031.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,100.00 and $105,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Operations Manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.

What are some common challenges faced by Client Operations Managers, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What does a Client Operations Manager do?

A Client Operations Manager oversees the day-to-day operations that impact client relationships and satisfaction. They act as a liaison between clients and internal teams, ensuring services are delivered efficiently and client expectations are met. Their responsibilities often include managing client onboarding, coordinating project delivery, resolving issues, and improving processes to enhance client experiences. This role requires strong organizational, communication, and problem-solving skills to ensure successful and lasting client partnerships.
What are the most commonly searched types of Client Operations jobs in Baton Rouge, LA? The most popular types of Client Operations jobs in Baton Rouge, LA are:
What are popular job titles related to Client Operations Manager jobs in Baton Rouge, LA? For Client Operations Manager jobs in Baton Rouge, LA, the most frequently searched job titles are:
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What cities near Baton Rouge, LA are hiring for Client Operations Manager jobs? Cities near Baton Rouge, LA with the most Client Operations Manager job openings:
Client Operations Manager jobs near you
Infographic showing various Client Operations Manager job openings in Baton Rouge, LA as of May 2026, with employment types broken down into 86% Full Time, 9% Part Time, and 5% Contract. Highlights an 69% In-person, and 31% Remote job distribution, with an average salary of $97,031 per year, or $46.6 per hour.
Operations Manager - Client Event

Operations Manager - Client Event

Allied Universal

Baton Rouge, LA • On-site

Full-time

Medical, Dental, Vision, Life, PTO

Posted 18 days ago

Allied Universal rating

5.5

Company rating: 5.5 out of 10

Based on 2,381 frontline employees who took The Breakroom Quiz

67th of 100 rated security

Job description

Overview
Company Overview:
Kick off your exciting career in Event Security with Allied Universal® Event Services, the go-to leader in crowd management and event staffing. Dive into the action at sports stadiums, concerts, festivals, and convention centers, and thrive on the energy of being where it all happens. Join a lively team that services thousands of venues each year, ensuring safety and fun for everyone. Enjoy the perks of flexible part-time work that fits your lifestyle-ideal for students, retirees, or anyone seeking a dynamic job. We offer job opportunities in event staff, security, and operations. Join our welcoming, collaborative, and innovative team, and benefit from a range of perks depending on your role and hours. At Allied Universal®, every day brings a new adventure. Ready to make your mark in the event industry? Join us and be part of the excitement!
Job Description
Allied Universal Event Services ® is hiring a Client Event Operations Manager in Baton Rouge, LA. In partnership with Branch and functional leadership, the Client Event Operations Manager is responsible for the day-to-day operations of administrative functions at a such as invoicing, scheduling, client relations, event management, compliance, and interviewing/selection for a dedicated client(s) for which the Event Operations Manager is responsible.
RESPONSIBILITIES:
  • Manage major venue operational areas involving crowd management, screening and processing of high-volume fan access, and managing fan-facing areas such as ticketing, ushering, and emergency response.
  • Maintain future work schedules by only assigning appropriately trained personnel; implement and improve detailed tracking staff and their completed training and certifications; develop and implement staffing plans to ensure physical security workforce is prepared for emergency operations as well as long-term growth of the workforce
  • Act in an Event Management oversight capacity to ensure effectiveness of event staff to ensure they are meeting vendor and client expectations; develop and implement quality assurance programs; provide expert advice regarding resolution of any shortcomings
  • Work in partnership with operational leaders to create and Implement guest service Initiatives aimed at driving exceptional customer experience within a live event environment.
  • In partnership with Hiring Specialist and Recruiting team, maintain active involvement in the recruitment, interviewing, selecting, and training of new employees; participate in the completion of performance appraisals, handling employee grievances or complaints and disciplining employees after consultation with the Branch Manager/General Manager
  • Establish and maintain an onsite inventory of critical supplies in collaboration with the site team to include but not limited to emergency medical provisions, emergency rations, flashlights, batteries, inclement weather clothing, etc.
  • Make independent decisions when assigning personnel to work schedules to match competencies to the specific post while balancing officer utilization to reduce non-billable overtime to meet specified business goals
  • Selection and placement of direct reports, delegate/direct work assignments and priorities, implement performance improvement and career development plans
  • Allotment of open work shifts to maximize event staff utilization and reduce non-billable expenses
  • Submission of procurement orders
  • Make productivity and cost reduction recommendations to management
  • Act as back up for Scheduling by creating, modifying, and managing, event schedules in ABI to ensure adequate coverage at all times.
  • Follow all company policies regarding timekeeping procedures, meal, and rest period breaks (where applicable), ensuring signatures and acknowledgements are properly documented (where applicable), and conducting weekly audits of timekeeping records to ensure accuracy
  • Conduct disciplinary and counseling sessions with staff as needed in a proactive and professional manner in partnership with Human Resources as needed; ensure all such issues are documented according to company standards, and that all issues receive proper follow up for resolution
  • Initiate termination procedures as needed for voluntary and involuntary separations; execute termination meetings as necessary and complete all follow up documentation according to company standards
  • Maintain high employee morale and low employee turnover through effective and proactive communications and timely problem resolution; ensure all hiring, counseling, disciplinary, and termination procedures are executed in a consistent manner
  • Ensure a smooth-running operation by enforcing event specific policies and procedures through proper communication and training; may utilize field training staff to assist in executing event/site training

QUALIFICATIONS:
  • Minimum of 2 years providing field-level, restricted-zone security, ushers or guest service staff leadership experience In large venues of 65,000+ capacity
  • High school diploma or equivalent
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
  • Proven ability to influence key business partners
  • Ability to build strategic vision and drive organizational change
  • Strong organization and planning skill with the ability to work in and define ambiguity/gray areas
  • Advanced computer skills and proficiency
  • Strong inter-personal and networking skills with a strong ability to work in a team environment
  • Ability to multi-task, discerns patterns in detail
  • Excellent oral and written communication skills
  • Able to speak clearly, give direction, and provide guidance to employees and security staff during emergencies
  • Planning and organizing
  • Proficiency with Microsoft Office and/or Google Applications
  • Problem solving skills
  • Coaching, mentoring, motivating skills
  • Active listening skills
  • Able to assess and evaluate situations effectively
  • Able to synthesize facts, concepts, principles
  • Able to identify critical issues quickly and accurately
  • Able to compile, sort, and interpret data
  • Research and investigation skills, able compile information into concise reports
  • Write informatively, clearly, and accurately
  • Setting and achieving goals
  • Teamwork skills
  • Negotiation skills
  • Forecasting; predicting skills
  • Attention to detail

PREFERRED QUALIFICATIONS:
  • Service in Military Occupational Specialty related to law enforcement, security (such as Military Police, Elite Military Forces, combat arms) or any support role in a Combat Zone
  • Graduate of a Certified Public Safety Academy (military or civilian) in the law enforcement, adult corrections, or firefighter field
  • Bachelor's degree in protective service, business, or related field
  • Associate's degree (or 60 credits) in criminal justice with current or prior active military service
  • Previous verifiable event security experience
  • Previous verifiable private/corporate security experience
  • Working knowledge of ABI/WinTeam

BENEFITS:
  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Enrollment in our company's 401(k)plan, subject to eligibility requirements
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
Requisition ID
2026-1578211

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About Allied Universal

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Allied Universal® is a leading security and facility services company. We provide proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. Our excellence starts with our local leadership and local presence. Operating in more than 90 countries, our global workforce of approximately 800,000 people. Employees help to deliver our promise globally and locally: keeping people safe so our customers and communities can thrive. As we build the world's best services company, we continue to expand our footprint and infrastructure on a global and local level. In North America, we operate our business under the existing Allied Universal brand, and our international business operates under the G4S brand.

Industry

Investigation and physical security services, chemical manufacturing and real estate

Company size

10,000+ Employees

Headquarters location

Santa Ana, CA, US

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