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Service Operations Manager Jobs in Baton Rouge, LA

Kone AB

Service Operations Coordinator

Baton Rouge, LA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Duties As our Service Operations Coordinator , you willprovide specialized support to the ... The role interacts with General Manager, Salespeople, Supervisors and Technicians to increase ...

PAH Management

Operations Manager

Baton Rouge, LA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Lead departmental training in PAH Management service standards using the steps to effective ... Oversee reservations operations and ensure accuracy of hotel inventory and revenue management ...

PCMS

EVS Operations Manager

Baton Rouge, LA · On-site

Evening schedule; open availability required Job Type: Full-Time Position Summary Professional Cleaning & Maintenance Services (PCMS) is seeking an experienced and dependable EVS Operations Manager ...

HGA

Operations Manager

Baton Rouge, LA · On-site

By implementing corporate policies and ensuring project success, the Operations Manager will play a critical role in driving our business forward and delivering exceptional service to our customers.

tuffshed

Operations Manager

Baton Rouge, LA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Working directly with the Operations employees * Manages the logistics including shipping ... Perform customer service duties, such as resolving warranty issues by reviewing and scheduling work ...

Tuff Shed

Operations Manager

Baton Rouge, LA · On-site

$78K - $83K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Working directly with the Operations employees * Manages the logistics including shipping ... Perform customer service duties, such as resolving warranty issues by reviewing and scheduling work ...

Company not disclosed

Service manager

Baton Rouge, LA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are seeking a Service Manager to lead our 20-person technician team and continue the high level ... Manage daily dispatch operations to maximize efficiency and response time * Monitor and adjust ...

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Service Operations Manager information

See Baton Rouge, LA salary details

$27.9K

$61.7K

$102.8K

How much do service operations manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for service operations manager in Baton Rouge, LA is $61,701.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,100.00 and $74,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What are the most commonly searched types of Service Operations jobs in Baton Rouge, LA?

The most popular types of Service Operations jobs in Baton Rouge, LA are:

What are popular job titles related to Service Operations Manager jobs in Baton Rouge, LA?

For Service Operations Manager jobs in Baton Rouge, LA, the most frequently searched job titles are:

What job categories do people searching Service Operations Manager jobs in Baton Rouge, LA look for?

The top searched job categories for Service Operations Manager jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Service Operations Manager jobs?

Cities near Baton Rouge, LA with the most Service Operations Manager job openings:

Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $61,701 per year, or $29.7 per hour.

Dining Services Operations Manager

St. James Place Retirement Community

Baton Rouge, LA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 16 hours ago

Job description

St. James Place is committed to having a workplace culture where people love to come to work, feel appreciated, continue to grow and find meaning in their work.  Are you looking for an opportunity that allows you to contribute your talent and passion while providing Joyful Service?  St. James Place is the right opportunity for you.

Dining Services Operations Manager

This position oversees dining services operations in the St. James Place Square and assists with the proper execution of dining services operations and events across campus.  The Operations Manager provides effective leadership and supervision to the dining staff and ensures resident satisfaction with an excellent dining experience.

Qualifications

  • High School Diploma or GED minimum; higher education in food service management preferred.
  • 5 or more years of proven professional experience with dining service and supervision.
  • ServSafe Certification.
  • Proficient computer skills; ability to utilize MS Office applications and additional software as it applies to the position.

Essential Functions

Operations

  • Oversees Dining Services operations in the SJP Square and assists with the proper execution of dining services operations and events across campus as needed. Assists the Dining Services Department to ensure smooth service and operational efficiency of the front and back-of-the-house operations
  • Ensures high standards of food quality and service.
  • Engages with guests, resolves complaints, and maintains high satisfaction and loyalty levels.
  • Monitors inventory levels, orders food and supplies, and maintains relationships with vendors to ensure quality and cost-effectiveness.
  • Assists in budget preparation, adheres to budget standards, and implements cost control measures.
  • Ensures compliance with all health, safety, and sanitation regulations.

Leadership

  • Provides effective supervision, motivation, and leadership to team members.
  • Provides effective training to team in areas of oversight and delegates duties as necessary.
  • Ensures accountability of team and applies effective coaching and counseling as needed.
  • Conducts timely performance reviews for team members.
  • Edits and approves team time and attendance; schedules team members to ensure adequate coverage.
  • Conducts effective interviews and ensures adequate staffing.
  • Ensures that required paperwork is submitted timely to HR.
  • Works in conjunction with the Director of Dining Services on development and revision of policies and procedures related to areas of oversight.

Work Hours

  • Must be available to work evenings, weekends, and various holidays and irregular hours when needed.
  • Required to participate in the departmental on-call schedule.
  • May be designated essential personnel in the event of emergency situations, including hurricanes, evacuation, fire, flood, etc., and be required to remain on campus. for the duration of the emergency.

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Short-term Disability
Company Paid Life Insurance
Discounted Fitness Center Membership
Employee Assistance Program
403(b) Retirement Plan and company match

EEO Statement: St. James Place is an Equal Opportunity Employer and will recruit, hire, promote, and train for all jobs without regard to race, color, religion, sex, origin, age, disability, or Veteran status.

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