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Director Service Operations Jobs in Baton Rouge, LA

Chief of Minds

Operations Director

Baton Rouge, LA · On-site

$60K - $70K/yr

We're looking for an Operations Director who thrives on structure, leads with steadiness, and gets ... Assure that services are delivered according to the client's individual service plan * Not serve as ...

Chief of Minds

Operations Director

Baton Rouge, LA

We're looking for an Operations Director who thrives on structure, leads with steadiness, and gets ... Assure that services are delivered according to the client's individual service plan * Not serve as ...

Chief of Minds

Operations Director

Baton Rouge, LA · On-site

$60K - $70K/yr

We're looking for an Operations Director who thrives on structure, leads with steadiness, and gets ... Medicaid or VA services experience is a plus Job Posted by ApplicantPro

Orbital

Director of Operations

Baton Rouge, LA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Director of Operations Location: Onsite; Gulf Coast Region FLSA Classification Exempt Orbital ... Maintain and contribute to business development pipeline including up-selling Orbital services into ...

Orbital Engineering, Inc.

Director of Operations

Baton Rouge, LA · On-site

$150 - $210/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Orbital Engineering, Inc. is seeking a Director of Operations to lead and oversee our Gulf Coast ... Maintain and contribute to business development pipeline including up-selling Orbital services into ...

Dungarvin inc

Regional Director ICF Operations

Baton Rouge, LA · On-site

$140 - $200/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

With services nationwide, our team is united by a shared commitment to making a real difference ... As Dungarvin's Regional Director, you will serve as a senior operational executive leading a multi ...

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All JobsService Operations JobsDirector Service Operations JobsDirector Service Operations Jobs in Baton Rouge, LA

Director Service Operations information

See Baton Rouge, LA salary details

$32.6K

$103.4K

$172.4K

How much do director service operations jobs pay per year?

As of Aug 16, 2026, the average yearly pay for director service operations in Baton Rouge, LA is $103,399.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,500.00 and $130,100.00 per year, depending on experience, location, and employer.

What is the difference between Director Service Operations vs Service Manager?

AspectDirector Service OperationsService Manager
ResponsibilitiesOversees multiple service departments, develops strategic initiatives, manages large teams, and aligns service goals with company objectives.Manages daily service delivery, supervises service teams, handles customer issues, and ensures service quality at the operational level.
Required CredentialsBachelor's degree; often MBA or related certifications; extensive experience in service management.Bachelor's degree; experience in service delivery; certifications like ITIL or customer service management are common.
Work EnvironmentCorporate offices, strategic planning sessions, cross-department collaboration.On-site service centers, customer sites, operational meetings.

The main difference between a Director Service Operations and a Service Manager lies in scope and strategic focus. The Director oversees multiple departments and aligns service strategies with business goals, while the Service Manager handles day-to-day service delivery and customer interactions. Both roles require relevant experience and certifications, but the Director's role is more strategic and leadership-oriented.

What are the key skills and qualifications needed to thrive as a director of service operations?

To thrive as a Director of Service Operations, you need strong leadership, strategic planning, and operational management skills, typically supported by a bachelor’s or master’s degree in business or a related field. Familiarity with CRM platforms, IT service management tools, and Lean or Six Sigma certifications is commonly required. Exceptional communication, problem-solving, and change management abilities help you drive performance and foster a positive team culture. These competencies are crucial for ensuring efficient service delivery, customer satisfaction, and alignment with organizational goals.

What is a director of service operations?

A Director of Service Operations is a senior management professional responsible for overseeing the delivery and efficiency of a company's service operations. They ensure that customer service processes, support teams, and operational workflows run smoothly and effectively. Their role often includes developing strategies to improve service quality, managing budgets, leading teams, and collaborating with other departments to align service goals with overall business objectives. Directors of Service Operations play a key role in driving customer satisfaction and operational excellence within an organization.

What are some common challenges faced by a director of service operations, and how can they be effectively managed?

Directors of Service Operations often encounter challenges such as balancing customer satisfaction with operational efficiency, managing cross-functional teams, and adapting to rapidly evolving technologies. Effective management involves fostering clear communication across departments, implementing data-driven performance metrics, and encouraging a culture of continuous improvement. Regularly reviewing service processes and investing in team development can also help address bottlenecks and enhance overall service delivery.

What are the most commonly searched types of Service Operations jobs in Baton Rouge, LA?

The most popular types of Service Operations jobs in Baton Rouge, LA are:

What job categories do people searching Director Service Operations jobs in Baton Rouge, LA look for?

The top searched job categories for Director Service Operations jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Director Service Operations jobs?

Cities near Baton Rouge, LA with the most Director Service Operations job openings:

Director Service Operations jobs near you

Operations Director

Chief of Minds

Baton Rouge, LA • On-site

$60K - $70K/yr

Full-time

Re-posted 7 days ago

Job description

We're looking for an Operations Director who thrives on structure, leads with steadiness, and gets things done. This is a newly created role where you will be the operational backbone of the organization: the person the team turns to for day-to-day decisions, and the person who keeps things running while leadership focuses on growth.
If you're organized, calm under pressure, and energized by building systems that work, this is your opportunity.
What You'll Do
  • Own day-to-day operational decision-making across departments, escalating only what genuinely requires leadership involvement
  • Supervise and support the VA and Medicaid teams' daily workflow as their first point of contact
  • Manage payroll processing and administration, ensuring accuracy, timeliness, and compliance with all applicable regulations
  • be available in person or by telecommunication at all times for all aspects of agency operation or designate in
    writing an individual to assume the authority and control of the agency if the administrator is temporarily unavailable
  • be responsible for compliance with all regulations, laws, policies and procedures applicable to home and community based service providers
  • Employ, either by contract or staff, qualified individuals and ensure adequate staff education and evaluations
  • Ensure the accuracy of public information and materials
  • Act as liaison between staff, contract personnel and the governing body
  • Implement an ongoing, accurate and effective budgeting and accounting system
  • Ensure that all staff receive proper orientation and training on policies and procedures, client care and services and documentation as required by law or as necessary to fulfill each staff person's responsibilities
  • Assure that services are delivered according to the client's individual service plan
  • Not serve as administrator for more than one licensed HCBS provider
  • Oversee credentialing, DSW training compliance, and COPC review processes
  • Partner with leadership on SOP completion and ensure procedures are followed consistently across departments
  • Monitor team capacity and workload distribution, flagging risk before it becomes a retention issue
  • Support performance management processes, including documentation and accountability follow-through
  • Serve as a stabilizing, visible leadership presence for the team

What You Bring
  • Have a bachelor's degree, plus a minimum of four years of verifiable experience working in the health or social service related business providing services to elderly and/or persons with development disabilities
  • Shall be a resident of the state of Louisiana
  • Hands-on payroll management experience, including familiarity with payroll systems and compliance requirements
  • Proven ability to manage multiple departments or workflows simultaneously without losing detail or follow-through
  • Strong communication and conflict-resolution skills
  • Comfort working in a compliance-heavy environment; Medicaid or VA services experience is a plus

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