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Service Operations Manager Jobs in Athens, AL (NOW HIRING)

TeamGOV, INC.

Be Seen First

Regional Operations Manager (Government Contracting)

Huntsville, AL · On-site

$78K - $95K/yr

Regional Operations Manager- Location: Hybrid TeamGov, Inc. | Travel Required | Multi-Site ... service, financial, safety, and performance status of each site. This individual acts as the eyes ...

AeroVironment

Manager, Field Operations

Huntsville, AL · On-site

$106K - $162K/yr

Manages staff scheduling, tracking of fielded assets, proposal writing, budget management and team ... service visits, as well as various other operational requests worldwide * Interacts with the ...

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All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Athens, AL

Service Operations Manager information

See Athens, AL salary details

$34.3K

$75.9K

$126.4K

How much do service operations manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for service operations manager in Athens, AL is $75,902.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,900.00 and $92,200.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What are popular job titles related to Service Operations Manager jobs in Athens, AL?

For Service Operations Manager jobs in Athens, AL, the most frequently searched job titles are:

What job categories do people searching Service Operations Manager jobs in Athens, AL look for?

The top searched job categories for Service Operations Manager jobs in Athens, AL are:

What cities near Athens, AL are hiring for Service Operations Manager jobs?

Cities near Athens, AL with the most Service Operations Manager job openings:

Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Athens, AL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $75,902 per year, or $36.5 per hour.

Fort Bliss TX Site Operations Manager

FITT Scientific, LLC

Huntsville, AL • On-site

$110 - $160/hr

Other

Posted 19 hours ago

Posted today

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Fort Bliss TX Site Operations Manager Site Operations Manager — Warehouse & Logistics Operations

Location: Fort Bliss, Texas — Warehouse / Building 722
Position Type: Full-Time
Clearance: SECRET — Must currently possess or be eligible to obtain and maintain a SECRET clearance

Position Summary

We are seeking an experienced Site Operations Manager to lead physical logistics and warehouse operations at Fort Bliss, Texas.

The Site Operations Manager will provide direct leadership of the site workforce and oversee warehouse operations, property accountability, logistics activities, personnel performance, and execution of Performance Work Statement requirements.

The successful candidate should have substantial logistics leadership experience and the ability to manage personnel and Government property in a mission-focused environment.

Key Responsibilities
  • Provide day-to-day leadership and supervision of the Fort Bliss site workforce.
  • Manage physical logistics and warehouse operations.
  • Oversee property accountability and associated logistics processes.
  • Ensure accurate accountability and control of Government property and equipment.
  • Monitor workload, staffing, schedules, productivity, and operational performance.
  • Coordinate site activities with Program Management and Government representatives.
  • Identify and resolve property, inventory, and operational discrepancies.
  • Support investigations and corrective actions associated with Government-furnished property discrepancies.
  • Maintain operational continuity during staffing changes or unexpected personnel losses.
  • Ensure applicable safety, quality, and accountability requirements are followed.
  • Provide timely reporting of operational issues to Program Management.
Required Qualifications
  • Bachelor’s degree in a relevant field.
  • Minimum 7 years of experience in physical logistics or leading analytical teams.
  • Minimum 3 years of DoD leadership experience.
  • Demonstrated physical-logistics and/or warehouse leadership experience.
  • Strong leadership and personnel-management skills.
  • Strong communication and problem-solving abilities.
  • Demonstrated ability to manage property-accountability requirements.
  • Ability to manage multiple operational priorities in a Government environment.
  • Must possess or be eligible to obtain and maintain a SECRET security clearance.
Preferred Qualifications
  • Government warehouse-management experience.
  • Experience with Government property accountability.
  • Experience managing Government-furnished property (GFP).
  • Experience leading contractor personnel supporting DoD warehouse operations.
  • Previous experience supporting Fort Bliss logistics operations.
Work Location

This position is based at Fort Bliss, Texas, supporting warehouse operations associated with Building 722.

FITT Scientific is an equal opportunity employer and prohibits discrimination and harassment of any kind. FITT Scientific is committed to the principle of equal employment opportunity for all employees and job applicants and to providing employees with a work environment free of discrimination and harassment. Employment decisions at FITT Scientific are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.
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