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Service Operations Manager Jobs in Athens, AL (NOW HIRING)

Meta is seeking an experienced Logistics Operations Manager to lead Connectivity Capacity ... Align on required value-added services (VAS) processes to support connectivity gear at distribution ...

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The Operations Manager serves as the primary interface for day-to-day operations, coordinating ... Value Gained" IT Services to our customers. We Implement Innovationยฉ by delivering highly ...

The Operations Manager serves as the primary interface for day-to-day operations, coordinating ... Value Gained" IT Services to our customers. We Implement Innovationยฉ by delivering highly ...

The Operations Manager serves as the primary interface for day-to-day operations, coordinating ... s to our customers. We Implement Innovation by delivering highly optimized project portfolio ...

Meta is seeking an experienced Asset Management Operations Manager to lead and optimize the lifecycle management of physical and IT assets across Meta's global infrastructure and site services ...

In this anticipated role, Parsons will provide Owner's Agent Construction Management Services ... The Business Operations Manager will serve as a key member of the program leadership team ...

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Warehouse Operations Manager Responsibilities: * Must be available to work an 8-hour shift within a ... Conduct regular carrier performance reviews covering service quality, on-time performance, and ...

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Showing results 21-40

Service Operations Manager information

See Athens, AL salary details

$34.3K

$75.9K

$126.4K

How much do service operations manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for service operations manager in Athens, AL is $75,902.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,900.00 and $92,200.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What are popular job titles related to Service Operations Manager jobs in Athens, AL?

For Service Operations Manager jobs in Athens, AL, the most frequently searched job titles are:

What job categories do people searching Service Operations Manager jobs in Athens, AL look for?

The top searched job categories for Service Operations Manager jobs in Athens, AL are:

What cities near Athens, AL are hiring for Service Operations Manager jobs?

Cities near Athens, AL with the most Service Operations Manager job openings:

Infographic showing various Service Operations Manager job openings in Athens, AL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $75,902 per year, or $36.5 per hour.

SITE OPERATIONS MANAGER

Alliance-Global-Group-LLC

Huntsville, AL โ€ข On-site

$95 - $125/hr

Other

Posted 16 days ago


Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

SITE OPERATIONS MANAGER

FullTime US

13 days ago Requisition ID: 1093

Alliance Global Group LLC | Ft Bliss, TX and Redstone Arsenal, Huntsville, AL | Contingent Upon Award
*ACTIVE SECRET CLEARANCE REQUIRED

Alliance Global Group LLC (AGG) is a growing Small Service-Disabled Veteran-Owned company providing Foreign Military Sales (FMS), Administrative and Program Management, Financial Management, Information Technology, Logistics and Facilities Support Services, and Litigation Support. AGG prides itself on providing outstanding customer service and expert solutions to complex challenges.

About the Opportunity

Alliance Global Group is searching for an experienced Site Operations Manager to join our team in support of supply chain management activities at Fort Bliss, Texas area operations. This position is contingent upon award. In this role, the Site Operations Manager manages receiving, warehousing, inventory control, materiel release order processing, transportation coordination, equipment operation, property accountability, and distribution operations. The position requires strong knowledge of defense logistics operations, warehouse procedures, safety compliance, physical security, and Government-owned/contractor-operated facility requirements.

Responsibilities
  • Manage day-to-day site operations, including warehouse utilization, inventory cycles, Care of Supply in Storage (COSIS) functions, material turn-in processing, receipt processing, packaging, and transportation activities.
  • Oversee discrepant shipment tracking, property control, GFP accountability, facility access coordination, safety compliance, and physical security procedures.
  • Ensure operations meet time standards, reporting requirements, performance objectives, quality control expectations, and customer service requirements.
  • Coordinate with Government personnel, CORs, transportation officers, inventory managers, and contractor leadership to resolve operational issues and maintain uninterrupted support.
  • Maintain accurate operational records, reports, and tracking tools for warehouse, inventory, transportation, and property accountability activities.
  • Serve as the site Safety Officer function by monitoring workplace safety practices, conducting routine safety checks, supporting incident prevention, and ensuring applicable safety policies and procedures are followed.
Requirements
  • Bachelorโ€™s degree from an accredited college or university in relevant field
  • Minimum of 7+ years in physical logistics or leading analytical teams
  • 3+ years in DoD leadership
  • Knowledge of hazardous material procedures, AR 725-50, AR 740-26, MILSTRIP, MILSTRAP, MILSTAMP, RFID requirements, operator licensing, OSHA requirements, and Government-owned/contractor-operated facility procedures.
  • Ability to perform the Safety Officer function, including applying OSHA safety practices, conducting safety inspections, maintaining safety documentation, and supporting corrective actions for workplace hazards.
  • Strong organizational, leadership, communication, and problem-solving skills with the ability to manage multiple operational priorities.
  • Must demonstrate professionalism, sound judgment, and the technical knowledge necessary to successfully perform the duties of the position.
Equal Opportunity Employer

Alliance Global Group is an Equal Opportunity/Affirmative Action Employer. Additionally, we abide by the requirements of 41 CFR ยงยง 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status, or disability.

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