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Service Operations Manager Jobs in Nevada (NOW HIRING)

Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff. Core Purpose: To create loyal, lifelong fans and ...

Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff. Core Purpose: To create loyal, lifelong fans and ...

Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff. Core Purpose: To create loyal, lifelong fans and ...

Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff. Core Purpose: To create loyal, lifelong fans and ...

Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff. Core Purpose: To create loyal, lifelong fans and ...

Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff. Core Purpose: To create loyal, lifelong fans and ...

Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff. Core Purpose: To create loyal, lifelong fans and ...

Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff. Core Purpose: To create loyal, lifelong fans and ...

Operations Manager

Sparks, NV · On-site

$20 - $34/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff. Core Purpose: To create loyal, lifelong fans and ...

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

As an Operations Manager, you will collaborate with your team to develop best practices, implement effective workflows, and enhance customer service delivery. You will be responsible for monitoring ...

As an Operations Manager, you will collaborate with your team to develop best practices, implement effective workflows, and enhance customer service delivery. You will be responsible for monitoring ...

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Service Operations Manager information

See Nevada salary details

$36.1K

$80.1K

$133.4K

How much do service operations manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for service operations manager in Nevada is $80,085.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,100.00 and $97,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service Operations Manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a Service Operations Manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by Service Operations Managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What are popular job titles related to Service Operations Manager jobs in Nevada? For Service Operations Manager jobs in Nevada, the most frequently searched job titles are:
What job categories do people searching Service Operations Manager jobs in Nevada look for? The top searched job categories for Service Operations Manager jobs in Nevada are:
What cities in Nevada are hiring for Service Operations Manager jobs? Cities in Nevada with the most Service Operations Manager job openings:
Infographic showing various Service Operations Manager job openings in Nevada as of June 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $80,085 per year, or $38.5 per hour.
Operations Manager

Other

Posted 10 days ago


Job description

Job Summary
The Operations Manager reports to the General Manager and is responsible for operating the assigned Restaurant/Bar area efficiently within pre-established cost controls, managing, scheduling and training restaurant/bar and gaming non-exempt Team Members, monitoring non-exempt Team performance, assist in maintaining the Restaurant/Bar in accordance with Health Department standards, and ensuring Guest/Customer satisfaction utilizing FINE Entertainment's service standards.
Essential Duties and Responsibilities - Not Limited to those listed below:
Financials
  • Assist with the day to day operations by scheduling labor, ordering food and beverages and supplies.
  • Understand and assist with the profit and loss results by following cash control security procedures, maintaining inventory and labor, and take appropriate actions as directed by the General Manager.
  • Understand and participate in the reviewing of P&L and other performance data to measure productivity and goal achievement and to assist in determining areas needing cost reduction and program improvement.

Operations
  • Ensure that all Company policies and procedures are adhered to by Team Members.
  • Assist in managing the Restaurant/Bar within the guidelines and policies of FINE Entertainment to ensure Guest/Customer satisfaction and profit maximization.
  • Provide Guests/Customers with accurate information regarding the Restaurant/Bar and its operations.
  • Ensuring excellent levels of Guest/Customer service on assigned shifts and effectively manage
  • Promotes Teamwork and cooperation within the Restaurant/Bar.
  • Ensure all local, state
    People
  • Ensure to execute on each shift Human Resources responsibilities for Restaurant/Bar:
    • Create an environment that fosters mutual respect, Team Member satisfaction, quality hiring, training and career development.
    • Enforce all local, state and federal employment laws.
  • Ensure that all Team Members adhere to the work attire and appearance guidelines as indicated in the Team Member Handbook.
  • and federal health and safety codes as well as company safety and security policies and procedures are followed.

Administration
  • Assist with preparing all required paperwork, including forms, reports and schedules in an organized and timely manner.
  • Use the selected and provided technology and systems to perform duties and responsibilities.
  • Complete administrative duties to include but not limited to hiring process, training process, sales tracking, labor tracking, payroll, petty cash, deposits, inventories, ordering, accounts payables and receivables and P & L accounting with accuracy.
  • Assist in protecting and securing Team Members and Guest/Customers confidential information.

Skill Requirements - To Name a few
  • Strong communication, interpersonal and leadership skills to deal effectively will all types of business contacts and Team Member affairs.
  • Basic financial skills, knowledge of P&Ls.
  • Excellent knowledge of computer applications and point of sale POS systems and terminals.
  • Knowledge of food, wine and beverage trends.
  • Experience in performing task to generate inventory data. Basic inventory ordering experience.
  • Knowledge and experience in a full-service food and beverage environment.
  • Ability to work flexible hours, including nights, weekends and holidays in additional to normal business hours as needed.
  • Knowledge of local, state and federal employment laws and health codes and sanitation laws.

Experience/Education Requirements
  • A minimum 3 years of experience as a Manager or Assistant Manager in a full-service restaurant and/or bar with an emphasis on upscale casual experiences of similar volume and Guest/Customer to FINE Entertainment's business.
  • A minimum 2 years of supervisory experience with 50 or more employees.
  • Experience in the Gaming industry a plus.
  • Servsafe Certification required.
  • Food Safety Handler Certification.
  • Sheriff's Card.
  • Must be able to pass drug screening and background check.