ZipRecruiter

Log In

1

Service Operations Analyst Jobs (NOW HIRING)

Highline Warren

Customer Operations Analyst

Lisle, IL · On-site

Customer Operations Analyst Location: Lisle, IL Department: Customer Operations Reports to ... Identify process bottlenecks, order exceptions, service failures, data issues, and root causes ...

Linedata

Operations Analyst

Charlotte, NC · On-site

$25 - $30/hr

Linedata is seeking a detail-oriented professional to join our Client Services organization as an Operations Analyst, supporting a range of administrative, operational, compliance, and client-facing ...

PeopleTec, Inc.

Operations Analyst

Huntsville, AL · On-site

You will collaborate closely with Combatant Command staffs, Army Service Component Commands (ASCCs ... Operational Analysis: Analyze operational data, war-game results, capability gaps, and threat ...

Brinks

Operations Analyst

... services. Our customers include financial institutions, retailers, government agencies, mints ... Operations Analyst We're looking for a detail-oriented and commercially aware Operations Analyst to ...

Koniag, Inc.

Operations Analyst - Senior

Nashville, TN · On-site

Koniag Services Inc., a Koniag Government Services company, is seeking a highly experienced and strategic Senior Operations Analyst to lead operational performance analysis, process improvement, and ...

Highline Warren

Customer Operations Analyst

Lisle, IL · On-site

Customer Operations Analyst Location: Lisle, IL Department: Customer Operations Reports to ... Identify process bottlenecks, order exceptions, service failures, data issues, and root causes ...

Brinks

Operations Analyst

... services. Our customers include financial institutions, retailers, government agencies, mints ... Operations Analyst We're looking for a detail-oriented and commercially aware Operations Analyst to ...

WorkNovas LLC

Operations Analyst

Minneapolis, MN · On-site

Operations Analyst Location: Minneapolis or Milwaukee or Chicago The Operations analyst will work ... Basic processing and/or service activities specific to team function on SWP like - * Process static ...

kgs

Operations Analyst - Senior

Nashville, TN · On-site

Koniag Services Inc., a Koniag Government Services company, is seeking a highly experienced and strategic Senior Operations Analyst to lead operational performance analysis, process improvement, and ...

previous page

Showing results 41-60

All JobsBusiness JobsOperations JobsOperations Manager JobsService Operations Analyst Jobs

Service Operations Analyst information

See salary details

$14

$33

$56

How much do service operations analyst jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for service operations analyst in the United States is $33.75, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $40.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service operations analyst?

To thrive as a Service Operations Analyst, you need strong analytical abilities, problem-solving skills, and a background in business, IT, or a related field. Familiarity with IT service management tools (like ServiceNow), reporting software, and relevant certifications such as ITIL are typically required. Excellent communication, attention to detail, and the ability to manage multiple priorities help analysts stand out. These skills ensure efficient service delivery, data-driven decision-making, and effective stakeholder collaboration in fast-paced operational environments.

What are some common challenges faced by service operations analysts, and how can they effectively address them?

Service Operations Analysts often face challenges such as managing competing priorities, handling large volumes of data, and ensuring seamless communication between departments. Successfully addressing these challenges requires strong organizational skills, proficiency in data analysis tools, and the ability to work collaboratively with cross-functional teams. Proactively seeking feedback, staying current with industry best practices, and leveraging technology to automate routine tasks can help Service Operations Analysts maintain efficiency and deliver high-quality service.

Is a service operations analyst entry level?

A service operations analyst role can be entry level or require several years of experience, depending on the company and specific job requirements. Entry-level positions typically require basic knowledge of operations, data analysis, and relevant tools like Excel or CRM systems, while more advanced roles may need prior experience or certifications. It's important to review individual job postings for specific qualification requirements.

What does a service operations analyst do?

A service operations analyst monitors and improves the efficiency of service delivery processes within an organization. They analyze data, identify issues, and implement solutions to enhance customer satisfaction and operational performance, often using tools like service management software and data analysis platforms.
More about Service Operations Analyst jobs

What states have the most Service Operations Analyst jobs?

States with the most job openings for Service Operations Analyst jobs include:

What job categories do people searching Service Operations Analyst jobs look for?

The top searched job categories for Service Operations Analyst jobs are:

Service Operations Analyst jobs near you
Infographic showing various Service Operations Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $70,210 per year, or $33.8 per hour.

Sales & Service Operations Analyst I in Phoenix, AZ 85085 - Onsite

Amicis Global

Phoenix, AZ • On-site

$25 - $28/hr

Contractor

Re-posted 27 days ago

Job description

Job Title: Sales & Service Operations Analyst I 
Location: 23751 N. 23rd Ave. Suite 190 Phoenix, AZ 85085 - Onsite
Duration: 12 Months + Extension
Pay Rate: $28/Hr on W2 without benefits
 
Position Overview:
We are seeking a detail-oriented Sales & Service Operations Analyst I to support a fast-paced sales organization by processing customer orders, maintaining sales records, tracking shipments, and ensuring exceptional customer service throughout the order fulfillment process.
The ideal candidate has strong administrative and organizational skills, enjoys working with cross-functional teams, and is comfortable managing multiple priorities in a high-volume business environment.
Key Responsibilities:
  • Sales Operations
  • Process new product sales orders for the inside sales team.
  • Enter, review, and maintain accurate sales order information.
  • Track customer orders from receipt through shipment.
  • Monitor order status and proactively follow up to ensure timely processing and delivery.
  • Maintain sales activity databases and accurate shipment records.
  • Support sales personnel with order processing and administrative activities.

Customer Support:
  • Communicate professionally with customers regarding order status, shipment updates, and billing questions.
  • Resolve customer inquiries by working with internal departments and manufacturing teams.
  • Assist with billing issue resolution when necessary.
  • Maintain confidentiality of customer, product, and company information.

Administrative Support:
  • Prepare reports and maintain sales documentation.
  • Participate in sales meetings and provide updates or presentations as needed.
  • Support product sales specialists with administrative tasks and order coordination.
  • Assist with additional projects and duties as assigned.

Qualifications:
  • Bachelor's degree in Business Administration, Marketing, or a related field preferred.
  • Relevant work experience may be substituted for the degree requirement.
  • Four years of administrative experience supporting sales operations in a fast-paced business environment may also satisfy the education requirement.
  • Proficiency with Microsoft Office, including Excel, Word, and Outlook.
  • Strong organizational and time management skills.
  • Excellent written and verbal communication skills.
  • Strong attention to detail and data accuracy.
  • Ability to prioritize multiple tasks while meeting deadlines.
  • Customer-focused with excellent problem-solving abilities.
  • Experience working with sales order processing, CRM, or ERP systems is a plus.

What We're Looking For
Successful candidates are:
  • Highly organized and detail-oriented.
  • Customer-focused with a professional communication style.
  • Comfortable working in a fast-paced, deadline-driven environment.
  • Strong multitaskers who can manage competing priorities.
  • Team players who collaborate effectively across departments.
  • Self-motivated with a proactive approach to problem-solving.
 
 
 
#CareerBuilder #Monster #Dice #Indeed #LinkedIn