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Technical Operations Support Analyst Jobs (NOW HIRING)

The Operations Support Analyst will serve as the primary entry point for all Business Application service requests not addressed by the IT Service Desk. This role supports the company by providing ...

Technical Operations Support Intern Department: Operations Reports To: Operations Manager FLSA : Non-exempt GENERAL SUMMARY Under limited supervision and general guidelines, the Technical Operations ...

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The Installation Support Specialist provides remote technical support, diagnostics, and operational analysis for installation and service activities. This role partners with Install Partners ...

This is a focused, operational role. We are looking for someone who is detail-oriented, methodical ... or technical support * Comfortable navigating web-based administrative dashboards and tools

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Technical Operations Support Analyst information

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How much do technical operations support analyst jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for technical operations support analyst in the United States is $27.54, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $31.25 per hour, depending on experience, location, and employer.

What does a technical operations analyst do?

A technical operations support analyst is responsible for monitoring, maintaining, and troubleshooting IT systems and infrastructure to ensure smooth business operations. They often work with network hardware, software applications, and support tools, and may use monitoring platforms and diagnostic tools to resolve technical issues efficiently. Strong problem-solving skills and knowledge of IT environments are essential for this role.

What are the key skills and qualifications needed to thrive as a Technical Operations Support Analyst, and why are they important?

To thrive as a Technical Operations Support Analyst, you need strong problem-solving abilities, knowledge of IT systems, and typically a degree in computer science or a related field. Familiarity with monitoring tools, ticketing systems like ServiceNow, and basic scripting or automation platforms is often required. Excellent communication, attention to detail, and the ability to remain calm under pressure are standout soft skills for this role. These capabilities are crucial for ensuring system reliability, quickly resolving incidents, and maintaining efficient technical operations.

What does an operations support analyst do?

An operations support analyst is responsible for monitoring and maintaining IT systems, troubleshooting technical issues, and ensuring smooth daily operations. They often use tools like ticketing systems and perform routine system checks to prevent outages and improve efficiency. Strong problem-solving skills and knowledge of network and system administration are essential for this role.

What jobs in the US pay 300,000 a year?

For a Technical Operations Support Analyst, earning $300,000 annually is uncommon; such salaries are typically associated with executive roles, senior management, or specialized positions in finance, law, or executive technology leadership. High-paying roles often require extensive experience, advanced certifications, or leadership responsibilities, and salaries vary based on industry, location, and company size.

What does a technical support analyst do?

A technical support analyst provides assistance to users by diagnosing and resolving hardware, software, and network issues. They often troubleshoot problems remotely or on-site, document solutions, and may use tools like ticketing systems and diagnostic software to ensure system functionality and user satisfaction.

How does a Technical Operations Support Analyst typically interact with other teams to resolve technical issues?

Technical Operations Support Analysts frequently collaborate with cross-functional teams such as IT, engineering, and customer support to diagnose and resolve technical issues efficiently. They often serve as a liaison, translating technical problems into actionable solutions for different departments. Regular communication with team members and stakeholders is crucial, as is documenting solutions and sharing knowledge to prevent recurring issues. This collaborative approach ensures system reliability and minimizes downtime across the organization.

What is a Technical Operations Support Analyst?

A Technical Operations Support Analyst is a professional who provides technical support and troubleshooting for an organization's IT systems, applications, and infrastructure. They monitor system performance, resolve issues, and ensure smooth daily operations by collaborating with IT teams and end-users. Their responsibilities often include incident management, system maintenance, and implementing solutions to prevent future problems. This role is critical in minimizing downtime and maintaining the reliability of technology services within an organization.
What cities are hiring for Technical Operations Support Analyst jobs? Cities with the most Technical Operations Support Analyst job openings:
What states have the most Technical Operations Support Analyst jobs? States with the most job openings for Technical Operations Support Analyst jobs include:
Technical Operations Support

Technical Operations Support

Booz Allen Hamilton

Virginia Beach, VA

$86K - $198K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 14 days ago


Booz Allen Hamilton rating

8.8

Company rating: 8.8 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

9th of 57 rated business consultants


Job description

Technical Operations Support

The Opportunity:

Uses tools and equipment to assemble or fabricate parts, pieces, and products in a prototyping and manufacturing environment. Applies technical expertise and industry knowledge to programs and projects. May assist in the development of solutions to complex problems. Works with minimal supervision within established procedures and practices, may serve as informal lead or mentor to more junior team members.

You Have:

  • 5+ years of experience with US Navy operations

  • Experience with Military Training, Modeling and Simulation

  • Experience with complex networked architectures

  • Experience with VOIP infrastructure and Tactical Communications

  • Experience with autonomous systems

  • Experience with systems analysis

  • Secret clearance

  • HS diploma or GED

Nice If You Have:

  • 3+ years of experience working in unmanned or counter unmanned system policy analysis, acquisition, or integration

  • 3+ years of experience with planning naval exercises, including operational and tactical-level planning

  • Ability to produce high quality deliverables for senior-level audiences

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $86,800.00 to $198,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.

  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.

  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.

  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.


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About Booz Allen Hamilton

Sourced by ZipRecruiter

Booz Allen Hamilton is a leading provider of management and technology consulting services to the US government in defense, intelligence, and civil markets. Headquartered in McLean, Virginia, the firm also serves major corporations, institutions, and not-for-profit organizations. Founded in 1914 by Edwin G. Booz, the company has a long-standing tradition of helping clients achieve success by delivering a wide range of consulting services that include strategic planning, human capital and learning, communication, systems development, and others. The company's mission is to empower people to change the world, and it has a reputation for maintaining the highest standards of integrity and-excellence.

Industry

It services

Company size

10,000+ Employees

Headquarters location

McLean, VA, US

Year founded

1914