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Service Operations Analyst Jobs (NOW HIRING)

National Air Cargo, Inc

Operations Analyst

Orlando, FL · On-site

Job Type Full-time Description Operations Analyst Orlando, FL Description National Airlines, based in Orlando, FL, operates passenger charter service as well as customized military and commercial air ...

IntelliPro Group Inc.

Operations Analyst

Norfolk, VA · On-site

$25 - $29/hr

Performs callouts in ARCOS for service restoration, emergencies, planned overtime, and fill-shifts ... operations analyst Preferred Interview Process Overview (High level): • Onsite/In Person ...

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IntelliPro Group Inc.

Operations Analyst

Norfolk, VA · On-site

$25 - $29/hr

Performs callouts in ARCOS for service restoration, emergencies, planned overtime, and fill-shifts ... operations analyst Preferred Interview Process Overview (High level): • Onsite/In Person ...

Envolve

Operations Analyst

El Paso, TX · On-site

$25 - $27/hr

Envolve Client Services Group owns and professionally manages apartment communities located in ... The Operations Analyst will also research issues which affect property operations, accounting and ...

Russell Tobin

Operations Analyst

Salt Lake City, UT · On-site

$23/hr

Securities Lending Operations Analyst Pay Rate:$23:00/hr Location: Salt Lake City, UT Duration: 6 ... Process securities lending transactions accurately within established Service Level Agreements ...

ATC Transportation

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Operations Analyst

Pleasant Prairie, WI · On-site

$55K - $65K/yr

Operations Analyst We are seeking a self-driven, motivated individual to join our rapidly growing ... Our staff strives to provide the highest quality of customer services. Human Resources Accounting ...

Steris Corporation

Operations Analyst

Mentor, OH · On-site

... operational analytics, reporting, and coordination activities that enable effective execution ... This role works closely with field leadership, shared services teams, and internal stakeholders to ...

Ernesta

Operations Analyst

New York, NY · On-site

Operations Analyst About Ernesta Ernesta is on a mission to bring gorgeous, design-focused custom ... Maintain carrier routing data - hub-to-zip mappings, service zone files, and coverage logic - and ...

Idaho Youth Ranch

Material Recording Clerk

Boise, ID · On-site

$16/hr

... operations and automated database systems * Strong analytical problem solving and problem skills ... Public Service Loan Forgiveness (PLSF) program. The PLSF offers student loan forgiveness on ...

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asrcfh

Operations Analyst

Tampa, FL

The Operations Analyst is responsible for assisting the United States Special Operations Command ... and services, as required. * Monitor taskings and projects for major disruptions, incidents, or ...

Koniag, Inc.

Operations Analyst

Tampa, FL · On-site

Koniag Professional Services LLC, a Koniag Government Services company, is seeking an Operations Analyst with a TS/SCI security clearance to support KPS and our government customer at MacDill AFB ...

STERIS Corporation

Operations Analyst

Mentor, OH · Remote

... operational analytics, reporting, and coordination activities that enable effective execution ... This role works closely with field leadership, shared services teams, and internal stakeholders to ...

Ernesta

Operations Analyst

New York, NY · On-site

Operations Analyst About Ernesta Ernesta is on a mission to bring gorgeous, design-focused custom ... Maintain carrier routing data - hub-to-zip mappings, service zone files, and coverage logic - and ...

asrcfh

Operations Analyst

Tampa, FL

The Operations Analyst is responsible for assisting the United States Special Operations Command ... and services, as required. * Monitor taskings and projects for major disruptions, incidents, or ...

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Service Operations Analyst information

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$14

$33

$56

How much do service operations analyst jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for service operations analyst in the United States is $33.75, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $40.38 per hour, depending on experience, location, and employer.

What does a service operations analyst do?

A service operations analyst monitors and improves the efficiency of service delivery processes within an organization. They analyze data, identify issues, and implement solutions to enhance customer satisfaction and operational performance, often using tools like Excel, SQL, or service management software. Strong problem-solving, communication skills, and understanding of service workflows are essential for this role.

What are the key skills and qualifications needed to thrive as a Service Operations Analyst, and why are they important?

To thrive as a Service Operations Analyst, you need strong analytical abilities, problem-solving skills, and a background in business, IT, or a related field. Familiarity with IT service management tools (like ServiceNow), reporting software, and relevant certifications such as ITIL are typically required. Excellent communication, attention to detail, and the ability to manage multiple priorities help analysts stand out. These skills ensure efficient service delivery, data-driven decision-making, and effective stakeholder collaboration in fast-paced operational environments.

Is SOC 1 entry level?

SOC 1 (System and Organization Controls 1) is an audit report type used to evaluate internal controls over financial reporting, not a job role. Entry-level positions related to SOC 1 audits typically require some understanding of internal controls, auditing standards, and possibly relevant certifications like CPA or CISA, but the SOC 1 report itself is not an entry-level job. Job roles such as audit associate or compliance analyst may be entry level in organizations performing SOC 1 audits.

What are some common challenges faced by Service Operations Analysts, and how can they effectively address them?

Service Operations Analysts often face challenges such as managing competing priorities, handling large volumes of data, and ensuring seamless communication between departments. Successfully addressing these challenges requires strong organizational skills, proficiency in data analysis tools, and the ability to work collaboratively with cross-functional teams. Proactively seeking feedback, staying current with industry best practices, and leveraging technology to automate routine tasks can help Service Operations Analysts maintain efficiency and deliver high-quality service.

Is SOC analyst a high paying job?

A Security Operations Center (SOC) analyst typically earns a competitive salary that varies by experience, location, and employer. Entry-level positions may start lower, but experienced analysts with certifications like CISSP or CEH can earn higher salaries, often comparable to other cybersecurity roles.

How much do operations analysts get paid?

The average salary for a Service Operations Analyst typically ranges from $50,000 to $80,000 annually, depending on experience, location, and industry. Entry-level roles may start lower, while experienced analysts with specialized skills or certifications can earn higher salaries. Compensation often includes benefits such as health insurance and performance bonuses.
More about Service Operations Analyst jobs
What cities are hiring for Service Operations Analyst jobs? Cities with the most Service Operations Analyst job openings:
What states have the most Service Operations Analyst jobs? States with the most job openings for Service Operations Analyst jobs include:
What job categories do people searching Service Operations Analyst jobs look for? The top searched job categories for Service Operations Analyst jobs are:
Service Operations Analyst jobs near you
Infographic showing various Service Operations Analyst job openings in the United States as of June 2026, with employment types broken down into 69% Full Time, 30% Part Time, and 1% Contract. Highlights an 81% Physical, 7% Hybrid, and 12% Remote job distribution, with an average salary of $70,210 per year, or $33.8 per hour.
Operations Analyst

Operations Analyst

National Air Cargo, Inc

Orlando, FL • On-site

Full-time

Posted 11 hours ago

Job description

Job Type
Full-time
Description
Operations Analyst
Orlando, FL
Description
National Airlines, based in Orlando, FL, operates passenger charter service as well as customized military and commercial air cargo carriages worldwide. National Airlines specializes in over-sized, time sensitive, and special handling requirements, utilizing 747-400, 777, and A-330 aircraft to accomplish its missions.
Job Title: Operations Analyst
Location: Orlando, FL
Department: Operations
Reports To: Manager of Operation Analytics
FLSA Status: Non-Exempt
Summary: The Operations Analyst provides administrative support to ensure the accuracy of all flight operational records and reports.
Essential Functions:
  • Retrieves, audits, and archives Flight Release paperwork and all supporting documentation.
  • Audits data entered in company systems to ensure accuracy, and make corrections and entries as required.
  • Capability of entering physical records into a computer system.
  • Interpret raw data and turn it into usable feedback and applications.
  • Perform data discovery, analysis and modeling.
  • Organize and manage data files to ensure easy retrieval and access.
  • Skills in generating reports and analyzing data to gain insight to improve the operation and inform decision making.
  • Experience or skills with finding and analyzing data patterns.
  • Knowledge of methods to analyze business needs and recommend relevant solutions including policy, process, or system improvements.
  • Create reports, dashboards and visualizations to help others understand business performance.
  • Conducts reconciliation of operations-related expenses to ensure proper allocation and accuracy of expenses conveyed to accounting.
  • Ensure operations records are audited, filed, and maintained in accordance with Company policies and procedures to ensure compliance with related Federal Aviation Regulations.
  • Reports documentation irregularities to Supervisor and/or OCC management
  • Provides recommendations to improve procedures and processes.
  • Assists with SOC-required shipping needs.
  • Performs other duties as assigned.

Supervisory Responsibility: No
Qualifications, Experience & Skills:
  • High School Diploma or General Education Development (GED) Diploma
  • Aviation education and experience in the aviation industry preferred.
  • 3 years of data analysis skills and using data analysis tools such as Power BI and Tableau required.
  • Must be able to have attention to detail, computer proficiency, organization, time management, and data validation skills.
  • Exceptional communication skills
  • Must read and write English fluently.
  • Proficient with Microsoft Office programs such as Excel and PowerPoint.
  • Able to work in a team environment.
  • Regular attendance and/or punctuality is a must
  • Ability to pass a ten-year background check and criminal history records check.

Physical Requirements:
  • Office environment: Will be sitting for extended periods at a time.
  • Utilizes computer screen(s), keyboard, mouse, and headsets

Travel/Other Requirements: Travel up to 5% may be required
The duties listed above are intended only as illustrations of various types of work that may be performed.? The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
National Air Cargo is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, Protected Veteran status, genetic information, pregnancy, or any other legally protected status. We prohibit discrimination in all aspects of employment, including recruitment, hiring, compensation, benefits, training, termination, promotions or other conditions of employment or career development.? We take affirmative steps to hire and advance females, racial minorities, Protected Veterans, and Individuals with Disabilities.? We offer Reasonable Accommodations where necessary to candidates for employment and to our qualified employees with disabilities.
National Airlines also expects all our employees to support and promote our Safety Management System (SMS) Safety Policy and Safety Objectives. Employees at all levels of the organization are encouraged to report safety concerns or hazards without fear of reprisal.

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