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Service Now Developer Jobs in Michigan (NOW HIRING)

thyssenkrupp

M365 Engineer

Southfield, MI · On-site

Job Summary We are looking for a Microsoft O365 Engineer to join our ThyssenKrupp North America ... Incident Management experience via the Service Now platform Recommended * Excellent organizational ...

Deloitte

Epic Taperstry Benefits Sr. Analyst

Lansing, MI · On-site

$73K - $95K/yr

Experienced in ITIL service methodology or Service NOW * Experience working independently with ... The Team AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and ...

Deloitte

Epic Taperstry Benefits Sr. Analyst

Detroit, MI · On-site

$71K - $93K/yr

Experienced in ITIL service methodology or Service NOW * Experience working independently with ... The Team AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and ...

Memorial Healthcare

NOW Lifeguard

Owosso, MI · On-site

$12.75 - $16.50/hr

... service standards, and the code of ethical behavior. DEPARTMENTAL AND ADDITIONAL JOB RESPONSIBILITIES * Ensure overall growth of NOW center though member retention and programming. * Other duties as ...

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How much do service now developer jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for service now developer in Michigan is $54.17, according to ZipRecruiter salary data. Most workers in this role earn between $45.24 and $62.21 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a ServiceNow Developer, and why are they important?

To thrive as a ServiceNow Developer, you need strong programming skills (JavaScript, HTML, CSS), experience with IT Service Management (ITSM) processes, and a relevant degree or ServiceNow certification. Proficiency with the ServiceNow platform, including modules like Incident, Change, and Service Catalog, as well as familiarity with REST/SOAP APIs, is typically required. Problem-solving, communication, and the ability to work collaboratively with cross-functional teams are standout soft skills for this role. These competencies ensure efficient platform customization, seamless integration, and successful delivery of business solutions.

What Does a ServiceNow Developer Do?

ServiceNow is a cloud computing service that companies use for operations, asset, and service management. As a ServiceNow developer, you create software that can interface with this platform. You take steps to program applications, forms, and other tools that meet the needs of your client or employer. You typically perform your duties with other members of the development or IT team. You test your code after programming and then debug and make changes if necessary. Since ServiceNow is a cloud-based service, your responsibilities usually involve working with JavaScript or other web-based languages such as XML and HTML.

What does a ServiceNow Developer do?

A ServiceNow Developer is responsible for designing, developing, and implementing solutions on the ServiceNow platform to meet business requirements. They customize applications, create workflows, automate processes, and integrate ServiceNow with other systems. Additionally, they troubleshoot issues, optimize performance, and maintain system security. ServiceNow Developers work closely with other IT professionals and business stakeholders to ensure the platform supports organizational goals.

What is the difference between Service Now Developer vs Service Now Administrator?

AspectService Now DeveloperService Now Administrator
Primary RoleDesigns, develops, and customizes applications on the ServiceNow platformManages and maintains the ServiceNow platform, including user access and configurations
Required SkillsJavaScript, ServiceNow scripting, development best practicesConfiguration, user management, workflow setup
CertificationsServiceNow Certified Application DeveloperServiceNow Certified System Administrator
Work EnvironmentDevelopment teams, project-based tasksOperational support, platform management

While both roles work within the ServiceNow ecosystem, Service Now Developers focus on creating custom applications and features, whereas Service Now Administrators handle platform maintenance and user support. Understanding these differences helps organizations assign the right talent for their ServiceNow needs.

How does a ServiceNow Developer typically collaborate with other IT teams within an organization?

ServiceNow Developers often work closely with IT support, infrastructure, and security teams to design, configure, and implement solutions tailored to business needs. They regularly participate in meetings to gather requirements, troubleshoot issues, and ensure the ServiceNow platform aligns with organizational workflows. Effective communication and teamwork are essential, as developers must translate technical specifications into user-friendly applications and integrate ServiceNow with other IT systems. This collaborative environment fosters continuous learning and exposes developers to a wide range of IT processes.
More about Service Now Developer jobs
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What job categories do people searching Service Now Developer jobs in Michigan look for? The top searched job categories for Service Now Developer jobs in Michigan are:
What cities in Michigan are hiring for Service Now Developer jobs? Cities in Michigan with the most Service Now Developer job openings:
What are popular job titles related to Service Now Developer jobs in MI? For Service Now Developer jobs in MI, the most frequently searched job titles are:
Service Now Developer jobs near you
Infographic showing various Service Now Developer job openings in Michigan as of May 2026, with employment types broken down into 66% Full Time, 17% Part Time, and 17% Nights. Highlights an 100% In-person job distribution, with an average salary of $112,680 per year, or $54.2 per hour.

M365 Engineer

thyssenkrupp

Southfield, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Thyssenkrupp rating

7.5

Company rating: 7.5 out of 10

Based on 66 frontline employees who took The Breakroom Quiz

244th of 515 rated manufacturers

Job description

Job Summary
We are looking for a Microsoft O365 Engineer to join our ThyssenKrupp North America IT team to support our cloud-based M365 services and applications. This position will be responsible for the design, implementation, and maintenance of multiple Microsoft O365 solutions, such as Exchange Online, SharePoint Online, Teams, and OneDrive. This role will also troubleshoot and resolve any issues related to Microsoft O365 performance, security, and availability.
Job Description
Key Accountabilities:
  • Design, test, and implement Microsoft O365 solutions according to best practices and business requirements.
  • Configure, administer, maintain, and sustain the Microsoft O365 services and applications, such as Exchange Online, SharePoint Online, Teams, OneDrive
  • Provide functional support to enhance capabilities in the areas of tenant management of O365 subscriptions
  • Must have a thorough working knowledge of Microsoft 365 Exchange Online Administrator roles, duties, and daily performance operations
  • Participate as a key team member in evaluating, planning, migrating, deploying, and managing Microsoft 365 services.
  • Provide effective and efficient Tier 2 and Tier 3-level service desk support of all users for both cloud-based and client application-based issues
  • Must be able to provide complete administration of the Microsoft 365 environment and its capabilities.
  • Query Exchange environment using the Office 365 Command online tool
  • Implement and support security policies, such as data retention.
  • Manage problem resolution to a satisfactory completion by keeping abreast of assigned tickets and following the proper escalation processes via ticketing system.
  • Update, contribute, and maintain local SharePoint team sites as procedures/documentation change.
  • Manage all service operations, delivery, and business unit demand as it pertains to O365 applications
  • Optimize processes in order to improve service delivery performance
  • Take ownership of critical incidents, coordinating resolution parties, and establishing effect communication between stakeholders for post-incident review
  • Collaborate with other service managers and service owners to exchange best practice approaches

Qualifications
  • Bachelor's degree in Information Technology or equivalent work experience
  • Minimum 5 years Overall IT Operations / Infrastructure Experience
  • Minimum 3 years Supporting the Office365 Platform
  • Minimum 3 years Supporting Office365 Exchange online
  • Minimum 3 year Supporting Office365 Teams and Azure AD
  • Minimum 3 year Building solutions within PowerApps/PowerShell
  • Minimum 3 years Supporting Office365 SharePoint Online Required
  • Incident Management experience via the Service Now platform Recommended
  • Excellent organizational, multi-tasking, problem-solving and management skills, with the ability to adjust for frequent changes to project scopes and timelines

Benefits Overview
We offer competitive company benefits to eligible positions, such as :
  • Medical, Dental, Vision Insurance
  • Life Insurance and Disability
  • Voluntary Wellness Programs
  • 401(k) and RRSP programs with Company Match
  • Paid Vacation and Holidays
  • Tuition Reimbursement
  • And more!

Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.
Disclaimer
This is to notify the general public that some individuals/entities are using the thyssenkrupp ("TK") name, trademark, domain name, and logo without authorization. They are posing as employees, representatives, or agents of TK and its associated/group companies. These individuals/entities are fraudulently offering jobs online through texts, websites, telephone calls, emails, or by issuing fake offer letters. They are also soliciting jobseekers to deposit money in certain bank accounts or providing jobseekers with fraudulent checks to obtain banking information.
TK does not ask, solicit, or accept any monies in any form from candidates, job applicants, or potential jobseekers, who have applied to or wish to apply to TK, whether online or otherwise as a pre-employment requirement. TK bears no responsibility for money being deposited/withdrawn therefrom in response to such fake offers.
TK does not:
1. Send job offers from free email services like Gmail, Rediffmail, Yahoo mail, etc.;
2. Request payment of any kind from prospective jobseekers or candidates for employment;
3. Authorize anyone to collect money or agree to any monetary arrangement in return for a job at TK;
4. Send checks to job seekers; or
5. Make job offers through third parties. In the event TK uses professional recruitment services through a third party, offers are always made directly by TK and not by any third parties.
PLEASE NOTE:
1. TK strongly recommends that potential jobseekers do not respond to such fake solicitations, in any manner;
2. TK will not be responsible to anyone acting on an employment offer that is not directly made by TK;
3. Anyone making an employment offer in return for money is not authorized by TK; and
4. TK reserves the right to take legal action, including criminal action, against such individuals/entities.
TK follows a formal recruitment process through its own HR department and applications are evaluated by its HR department through pre-defined processes. Please visit our official careers website at https://jobs.thyssenkrupp.com/en to view authentic job openings at TK.
If you receive any unauthorized, suspicious, or fraudulent offers or interview calls, please email us at tkmna.employee.care@thyssenkrupp-materials.com.
We shall not accept any liability towards the representation made in any fraudulent communication or its consequences, and such fraudulent communication shall not be treated as any kind of offer or representation by TK or its group companies and affiliates.

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