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Service Manager Jobs in Spokane, WA (NOW HIRING)

Unifi

AA customer service Supervisor - GEG

Spokane, WA · On-site

General information Job Title AA customer service Supervisor - GEG Date Monday, July 6, 2026 Entity Unifi Aviation, LLC State Washington City Spokane Base Pay Rate: $ 22.00 Full/Part Time Full Time ...

Bretz RV & Marine

RV Service Advisor

Liberty Lake, WA · On-site

$55K - $110K/yr

Keep Service Manager informed of all problems and potential problems * Maintain Customer ... Satisfaction Index (CSI) scores per dealership standards Education and Experience * A high school ...

Bretz RV & Marine

RV Service Advisor

Liberty Lake, WA · On-site

$60 - $80/hr

Keep Service Manager informed of all problems and potential problems * Maintain Customer ... Satisfaction Index (CSI) scores per dealership standards Education and Experience * A high school ...

Bretz RV & Marine

RV Service Advisor

Liberty Lake, WA · On-site

$55K - $110K/yr

Keep Service Manager informed of all problems and potential problems * Maintain Customer ... Satisfaction Index (CSI) scores per dealership standards Education and Experience * A high school ...

Regal

Hourly Assistant Manager $23.50

ID · On-site

$23.50/hr

The Assistant Manager is a hourly employee whose primary function is the operation and supervision of a theatre and its employees, and to act as a representative to Regal in a way that is consistent ...

Watrust

Producing Investment Services Manager

Spokane, WA · On-site

$100 - $125/hr

In conjunction with above related goals and service methods, Producing Investment Sales Manager should be on track for achieving gross production in sales of $ 300,000 after 3 years. There should be ...

Valvoline

Service Center Manager Trainee

Spokane, WA · On-site

$26.90/hr

What you'll do to drive success When you join us as a Service Center Manager Trainee , your personal and professional goals will be fueled by a friendly and collaborative team environment. Together ...

VIOC

Service Center Manager Trainee

Spokane, WA

$26.90/hr

What you'll do to drive success When you join us as a Service Center Manager Trainee , your personal and professional goals will be fueled by a friendly and collaborative team environment. Together ...

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Showing results 41-60

All JobsService JobsService Manager JobsService Manager Jobs in Spokane, WA

Service Manager information

See Spokane, WA salary details

$33.3K

$70.6K

$119.6K

How much do service manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for service manager in Spokane, WA is $70,602.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $81,200.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Spokane, WA?

The most popular types of Service jobs in Spokane, WA are:

What are popular job titles related to Service Manager jobs in Spokane, WA?

For Service Manager jobs in Spokane, WA, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Spokane, WA look for?

The top searched job categories for Service Manager jobs in Spokane, WA are:

What cities near Spokane, WA are hiring for Service Manager jobs?

Cities near Spokane, WA with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Spokane, WA as of August 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 93% In-person, and 7% Remote job distribution, with an average salary of $70,602 per year, or $33.9 per hour.

Customer Service Supervisor

Ace Hardware

Liberty Lake, WA

$17.75/hr

Part-time

Medical, Dental, Vision, Life, PTO

Re-posted 16 days ago

Ace Hardware Corporation rating

6.1

Company rating: 6.1 out of 10

Ace Hardware Corporation

Based on 1,504 frontline employees who took The Breakroom Quiz

6.9

Company rating compared to similar companies: 6.9 out of 10

Home improvement retailers average

Based on 16,914 frontline employees who took The Breakroom Quiz

Job description

Ace Hardware - Immediate Person-in-Charge Needed

Are you passionate about creating a welcoming and efficient store environment?

The ACE Outpost at Liberty Lake, the ultimate hardware store in Liberty Lake, is looking for a highly skilled and motivated Person-in-Charge/Customer Service Supervisor, to join our team. As the Person-in-Charge, you will play a crucial role in overseeing daily operations, ensuring customer satisfaction, and leading a team dedicated to providing exceptional service.

Responsibilities:

  • Assist in supervising daily store operations and ensure compliance with company policies
  • Oversee customer service and resolve any issues or complaints
  • Lead and motivate a team of employees to achieve sales goals
  • Coordinate with department heads to optimize store performance
  • Assist with store opening or closing procedures

Requirements:

  • Previous retail supervisory experience and cash handling skills required
  • Strong leadership and communication skills
  • Ability to work a flexible schedule, including weekends
  • High school diploma or equivalent

Benefits:

  • Flexible schedule and paid time off
  • Comprehensive health, dental, vision, and life insurance
  • Paid training and employee discount
  • Opportunity for supplemental income
  • Hourly rate $17.75

Location: 1425 N. Liberty Lake Rd. Liberty Lake, WA. 99019 (509)8163220

The General Store has been around since 1946. What was once a small surplus store is now the best department store in Spokane, WA, and it is still locally owned by the same family. In addition to being an ACE Hardware store, The General Store has an amazing apparel department with top brands, an Automotive department that is full of custom parts for imports, domestics, and everyday replacement parts. Our Toy department will amaze you with the state's largest selection of all the most popular toys from all the top brands. Lastly, the Sporting Goods department that will set you up for your next outdoor adventure. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at The General Store, we've remained small and very personal. That's why we say a visit to our store, is like a visit to your neighbor.

Working at Ace Hardware Corporation

What Ace Hardware Corporation employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Ace Hardware

Sourced by ZipRecruiter

Ace Hardware is a renowned company in the retail sector, headquartered in Oak Brook, IL, US. Dating back to its foundation in 1924 by a group of businessmen, the company has grown from a single store in Chicago to a global hardware cooperative consisting of more than 5,000 stores in over 60 countries. It operates in the home improvement sector and specializes in hardware, home goods, local niche services, and select specialty retailers. As prevalent in its motto "The Helpful Place", Ace Hardware's mission is to provide customers with high-quality hardware products while delivering exemplary customer service.

Industry

Retail, hardware, plumbing and hvac wholesalers and construction materials wholesalers

Company size

1,001 - 5,000 Employees

Headquarters location

Oak Brook, IL, US

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