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Service Manager Jobs in Roy, WA (NOW HIRING)

Cargotec

Field Service Technician (Boise, ID)

Puyallup, WA · On-site

$39.90 - $46.40/hr

Recognize sales opportunities and communicate to District Service Manager * Coach/tutor junior ... colleagues and trainees as necessary * Conduct self at all times in a way that promotes a positive ...

Hiab

Field Service Technician (Boise, ID)

Puyallup, WA · On-site

$39.90 - $46.40/hr

Recognize sales opportunities and communicate to District Service Manager * Coach/tutor junior ... colleagues and trainees as necessary * Conduct self at all times in a way that promotes a positive ...

360 Talent

Customer Service Associate

Fife, WA · On-site

$25 - $30/hr

The Customer Service Associate is responsible for supporting the day-to-day execution of BPI ... This role manages customer communication, order processing, and internal coordination to ensure a ...

Fute IT Inc

HVAC Service/Sales Manager

Tacoma, WA · On-site

Coordinate with dispatch, install managers, and CSRs to ensure a seamless customer experience. * Technical Support: Serve as the go-to expert for troubleshooting during service visits and ensure ...

BPI Medical

Customer Service Associate

Fife, WA · On-site

$20 - $26/hr

The Role As a Customer Service Associate at BPI Medical, you are the day-to-day point of contact ... Create and manage quotes, work orders, and purchase orders, and support pricing, billing, and ...

Kia-of-Puyallu

Automotive Service Advisor

Puyallup, WA · On-site

$85 - $160/hr

Full Support: 100% Service Manager support with free, ongoing training What We're Looking For: We're seeing professional, enthusiastic, and high-energy individuals with a strong customer service ...

AGS

Field Service Technician

Tacoma, WA · On-site

This position reports to the Regional Service Manager or Field Service Supervisor. Responsibilities * Performs preventative maintenance and general maintenance on AGS gaming equipment * Completes all ...

Kia of Puyallup

Automotive Service Advisor

Puyallup, WA · On-site

$85K - $160K/yr

Full Support: 100% Service Manager support with free, ongoing training What We're Looking For: We're seeing professional, enthusiastic, and high-energy individuals with a strong customer service ...

Kia of Puyallup

Automotive Service Advisor

Puyallup, WA · On-site

$85K - $160K/yr

Full Support: 100% Service Manager support with free, ongoing training What We're Looking For: We're seeing professional, enthusiastic, and high-energy individuals with a strong customer service ...

Johnson RV

Service Advisor

Fife, WA · On-site

$49K - $108K/yr

Service Advisors every year get an average of 100 hours' classroom-style in-house training from ... software (dealer management software, email, spreadsheets, etc.) matters just as much as your ...

Rv Direct LLC

Service Advisor

Fife, WA · On-site

$49K - $108K/yr

Service Advisors every year get an average of 100 hours' classroom-style in-house training from ... software (dealer management software, email, spreadsheets, etc.) matters just as much as your ...

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Service Manager information

See Roy, WA salary details

$36.3K

$77K

$130.4K

How much do service manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for service manager in Roy, WA is $76,977.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,200.00 and $88,600.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Roy, WA?

The most popular types of Service jobs in Roy, WA are:

What cities near Roy, WA are hiring for Service Manager jobs?

Cities near Roy, WA with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Roy, WA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $76,977 per year, or $37 per hour.

Dining Services Department Manager (CDM Preferred)

Healthcare Services Group, Inc.

Tacoma, WA

$32 - $35/hr

Full-time

Posted 28 days ago

Healthcare Services Group rating

5.0

Company rating: 5.0 out of 10

Based on 486 frontline employees who took The Breakroom Quiz

232nd of 260 rated facilities management

Job description

Overview

Join Healthcare Services Group (HCSG) as a Dining Services Department Manager, leading the dining department at a long-term care facility. At HCSG, we are passionate about positively impacting the communities we serve. If you share our commitment to excellence and enhancing customer and resident experiences, join us and make a difference!


Responsibilities

Responsibilities

The Dining Services Department Manager oversees the food service program at a single site, ensuring high food quality standards, inventory management, food safety, and customer service. This role requires adherence to facility menus, federal, state, and local regulations, and HCSG policies to consistently provide quality dining services.

  • Lead and support the food service team to meet quality and safety standards.
  • Maintain accurate records of income, expenditures, food supplies, personnel, and equipment while using HCSG computer software..
  • Conduct staff training, quality control, and in-service sessions; perform roles of dietary aide, cook, and dishwasher as needed.
  • Communicate directives from client managers, building occupants, and administrators to HCSG staff effectively.
  • Use protective gear, ensure safe mixing and use of cleaning solutions, and report equipment needs or malfunctions promptly.
  • Follow infection control, universal precautions, and handwashing procedures to maintain a sanitary environment.
  • Maintain consistent attendance, punctuality, and timely completion of tasks.
  • Represent HCSG positively through courteous and cooperative interactions with supervisors, co-workers, client staff, residents, and guests.
  • All other duties as assigned.

Qualifications

  • Certified Dietary Manager (CDM) certification required.
  • Associate’s degree or higher in food service management or hospitality, including food service or restaurant management coursework preferred.
  • Two years of experience in quantity food production/service and personnel supervision preferred.
  • Must obtain Food Protection Manager (FPM) within the first 14 days of employment
  • Must obtain Food Service Manager (FSM) and Long-Term Care Food Service (LTC-FSM) certifications within the first 60 days of employment.
  • Strong written and verbal communication skills.
  • Maintain a positive attitude and effectively communicate with building occupants, administration, and HCSG leadership to perform daily tasks.
  • Compliance with COVID-19 vaccination policies
  • Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods. 
  • Must be able to perform routine, repetitive tasks continuously.
  • Must be able to work around food and cleaning products.
  • Basic computer skills with the ability to maintain records and complete reports as required, including web-based reporting.
  • May be required to complete an approved sanitation and safety course.
  • Residency within the service area required

Ready to Join Us?

If you're looking for a role where you can lead with passion, drive positive change, and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!
Dining Services Supervisor, Dining Services Manager, Dietary Manager, Nutrition Manager, Nutrition Supervisor, Food Service Director, Diet Tech, Diet Technician, Dietetic Services Supervisor

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