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Service Manager Jobs in Roy, WA (NOW HIRING)

Pointstire

Automotive Service Store Manager

Puyallup, WA · On-site

$85 - $125/hr

We are seeking a dynamic and experienced Automotive Center Service Manager to lead our service department, enhance operational performance, and ensure customer satisfaction. Job Responsibilities:

Point S Tire

Automotive Service Store Manager

Puyallup, WA · On-site

$84K - $125K/yr

We are seeking a dynamic and experienced Automotive Center Service Manager to lead our service department, enhance operational performance, and ensure customer satisfaction. Job Responsibilities: • ...

Kalmar Solutions

Service Technician

Puyallup, WA · On-site

$32.65 - $38.10/hr

Alert District Service Manager if equipment safety is jeopardized due to any reason * Respect and protect Hiab and third party's property (tools, vehicles, facilities, equipment) and business ...

Cargotec

Service Technician

Puyallup, WA · On-site

$32.65 - $38.10/hr

Alert District Service Manager if equipment safety is jeopardized due to any reason * Respect and protect Hiab and third party's property (tools, vehicles, facilities, equipment) and business ...

Hiab

Service Technician

Puyallup, WA · On-site

$32.65 - $38.10/hr

Alert District Service Manager if equipment safety is jeopardized due to any reason * Respect and protect Hiab and third party's property (tools, vehicles, facilities, equipment) and business ...

Senior Helpers

Client Services Manager

Auburn, WA · On-site

Our Client Service Manager will manage and develop all client services for Senior Helpers of Seattle within the franchise territory including converting leads, retention of clients, and managing the ...

Atlas Copco

Service Technician

Chehalis, WA · On-site +1

$31 - $38/hr

You will report to the Service Manager. * You will perform routine preventive service, troubleshoot and repair air compressors, air dryers (regenerative and refrigerated), drains, controllers, low ...

Atlas Copco

Service Technician

Auburn, WA · On-site +1

$33 - $41/hr

You will report to the Service Manager. * You will perform routine preventive service, troubleshoot and repair air compressors, air dryers (regenerative and refrigerated), drains, controllers, low ...

Ingersoll-Rand

Service Supervisor

Puyallup, WA · On-site

$90 - $160/hr

Drive continuous improvement through company performance management process and technical product training programs available. Develop employee skill levels, including customer service, process ...

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All JobsService JobsService Manager JobsService Manager Jobs in Roy, WA

Service Manager information

See Roy, WA salary details

$36.3K

$77K

$130.4K

How much do service manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for service manager in Roy, WA is $76,977.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,200.00 and $88,600.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Roy, WA?

The most popular types of Service jobs in Roy, WA are:

What cities near Roy, WA are hiring for Service Manager jobs?

Cities near Roy, WA with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Roy, WA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $76,977 per year, or $37 per hour.

Automotive Service Store Manager

Pointstire

Puyallup, WA • On-site

$85 - $125/hr

Other

Medical, Dental, Vision, PTO

Posted 6 days ago

Job description

Benefits:
  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Free uniforms
  • Health insurance
  • Paid time off
  • Training & development
  • Wellness resources
About Us:

The Shop Point S Tire and Auto Service is a premier provider of automotive maintenance and repair services, dedicated to delivering top-quality customer service and expert vehicle care. We are excited to expand into Kirkland. We are seeking a dynamic and experienced Automotive Center Service Manager to lead our service department, enhance operational performance, and ensure customer satisfaction.

Job Responsibilities:
  • Oversee all service center operations, ensuring efficiency, quality, and profitability
  • Lead and motivate a team of service advisors, technicians, and support staff
  • Ensure outstanding customer service by addressing inquiries, concerns, and feedback
  • Monitor and analyze key performance metrics to drive business growth
  • Manage service schedules, workflow, and quality control to optimize operations
  • Maintain compliance with safety standards and company policies
  • Develop and implement strategies to improve customer retention and revenue
  • Oversee inventory management and vendor relationships for parts and supplies
Qualifications:
  • Proven experience as an Automotive Service Manager or in a similar leadership role.
  • Strong knowledge of automotive maintenance, repair processes, and industry standards
  • Excellent leadership, problem-solving, and organizational skills
  • Ability to manage multiple tasks and work in a fast-paced environment
  • Strong customer service and communication abilities
  • Proficiency in service management software and business operations
Benefits:
  • Competitive salary with performance-based incentives
  • Health, dental, and vision insurance
  • Paid time off and holiday benefits
  • Employee discounts on services and products
  • Career development and advancement opportunities
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