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Service Manager Jobs in Romeoville, IL (NOW HIRING)

Convene Hospitality Group

Service Manager

Chicago, IL · On-site

$70K - $78K/yr

The Service Manager will report directly to the General Manager What You'll Do: The Service Manager is responsible for ensuring the success of all programs, while maintaining a profitable operation ...

Convene Hospitality Group

Service Manager

Chicago, IL · On-site

$70K - $78K/yr

The Service Manager will report directly to the General Manager What You'll Do: The Service Manager is responsible for ensuring the success of all programs, while maintaining a profitable operation ...

Convene Hospitality Group

Service Manager

Chicago, IL · On-site

$70K - $78K/yr

The Service Manager will report directly to the General Manager What You'll Do: The Service Manager is responsible for ensuring the success of all programs, while maintaining a profitable operation ...

Koenig & Bauer US, Inc

Service Manager

Chicago, IL · On-site

$125K/yr

Service Manager Regular Full-Time First / Mid Managers Atlanta, GA, US 10 days ago Requisition ID: 1223 Salary Range: $100,000.00 To $125,000.00 Annually Koenig & Bauer is the oldest, global printing ...

Titan Security Group

Service Manager

Chicago, IL · On-site

$130K - $160K/yr

The Service Manager will oversee: * Service Coordinators (dispatch / scheduling) * Field Service Technicians * Software / systems support resources This individual will play a critical role in ...

Titan Security Group

Service Manager

Chicago, IL · On-site

The Service Manager will oversee: * Service Coordinators (dispatch / scheduling) * Field Service Technicians * Software / systems support resources This individual will play a critical role in ...

Texas Roadhouse

Service Manager

Joliet, IL · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

PremiStar

Service Manager

Frankfort, IL · On-site

The Service Manager leads staff members who install, repair, and maintain heating and air conditioning systems in commercial buildings. This manager routinely works directly with service and install ...

Capstone Mechanical, LP.

Service Manager

Frankfort, IL · On-site

The Service Manager leads staff members who install, repair, and maintain heating and air conditioning systems in commercial buildings. This manager routinely works directly with service and install ...

Texas Roadhouse

Service Manager

Joliet, IL · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Texas Roadhouse

Service Manager

Naperville, IL · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Texas Roadhouse

Service Manager

Tinley Park, IL · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Orkin

Service Manager

Broadview, IL · On-site

Our Service Manager is a "pro" at protecting homes and businesses and knows how to train and develop our Orkin Pros to do the same. You understand the balance between technical acumen and soft skills ...

Texas Roadhouse

Service Manager

Countryside, IL · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

M&K Truck Centers

Service Manager

Alsip, IL · On-site

$100K - $120K/yr

As a Service Manager at M&K Truck Centers, you will lead our service teams in delivering exceptional service experiences for our customers. Your role will be pivotal in ensuring our teams meet and ...

Orkin

Service Manager

Broadview, IL · On-site

$60K - $70K/yr

Our Service Manager is a "pro" at protecting homes and businesses and knows how to train and develop our Orkin Pros to do the same. You understand the balance between technical acumen and soft skills ...

Texas Roadhouse

Service Manager

Aurora, IL · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Texas Roadhouse

Service Manager

Countryside, IL · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Texas Roadhouse

Service Manager

Tinley Park, IL · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

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All JobsService JobsService Manager JobsService Manager Jobs in Romeoville, IL

Service Manager information

See Romeoville, IL salary details

$33.6K

$71.3K

$120.8K

How much do service manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for service manager in Romeoville, IL is $71,343.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,000.00 and $82,100.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Romeoville, IL?

The most popular types of Service jobs in Romeoville, IL are:

What are popular job titles related to Service Manager jobs in Romeoville, IL?

For Service Manager jobs in Romeoville, IL, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Romeoville, IL look for?

The top searched job categories for Service Manager jobs in Romeoville, IL are:

What cities near Romeoville, IL are hiring for Service Manager jobs?

Cities near Romeoville, IL with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Romeoville, IL as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, 5% Contract, and 1% Nights. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $71,343 per year, or $34.3 per hour.

Service Manager

Chicago, IL • On-site

Convene Hospitality Group
See more jobs at Convene Hospitality Groupexternal

$70K - $78K/yr

Full-time

Medical, Retirement, PTO

Posted 13 days ago

Job description

Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond. We love bringing people together in person, and that passion for great experiences extends to our employees as well. If you're interested in creating inspiring moments of connection, consider joining our team.
We're seeking a Service Manager to join our operations team at Convene 311 W Monroe. The Service Manager will report directly to the General Manager
What You'll Do:
The Service Manager is responsible for ensuring the success of all programs, while maintaining a profitable operation and high-quality products and service levels. The Service Manager is expected to share ideas to promote business, reduce employee turnover, maintain revenue and payroll budgets, and meet budgeted productivity while keeping quality consistently high.
  • Supervise and set up the culinary service in a quick and efficient manner to participants and ensure that it follows The Program Execution Order
  • Supervise the service team and support staff, including setup, utilities, maintenance, and security
  • Coordinate culinary service between the culinary team and the service team
  • Keep the culinary informed of accurate counts
  • Review menu/service with production and culinary teams
  • Enforce all rules and regulations, and ability to carry out all safety and emergency programs
  • Monitor all beverage consumption
  • Follow all health and safety regulations and ensure the sanitation and cleanliness of service areas

What We Look For:
  • Minimum of 2 or more years of progressive experience in a conference center or a related field
  • Previous supervisory responsibility preferred
  • Strong knowledge of service standards, and different service types
  • Knowledge of food and beverage preparation techniques, health department rules and regulations, liquor laws and regulations
  • Be involved in and/or conduct ongoing training of service specialist to maintain standards of service
  • Manage opening and/or closing inspection duties
  • Maintain service cleanliness in front and back of the site
  • Ensure positive overall client satisfaction
  • Ability to interact with guests and/or associates in a courteous, empathetic and discreet manner
  • Adhere to basic hygiene procedures and grooming standards
  • Flexible and long hours sometimes required
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time

Compensation:
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
Base Salary:
Salary Min: $70,000 Salary Max: $78,000
This role is also eligible for Convene's annual incentive performance bonus plan.
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience, and other relevant factors.
We're Here For You:
At Convene Hospitality Group, we want you to feel supported in every part of your life. Here's what you can expect:
  • Health & Wellness: Day-one health coverage for you and your family, 24/7 virtual care, emotional well-being support, and fertility & family planning benefits. Because your well-being matters, inside and outside of work.
  • Time Off & Balance: Generous PTO, your birthday off (because, of course!), paid parental leave, and a year-end holiday closure to recharge.
  • Financial Growth: 401K with company match and support for education, courses, and certifications. We invest in you so you can grow personally and professionally.
  • Development & Recognition: Ongoing career growth opportunities plus recognition programs to celebrate milestones.
  • Community & Impact: Volunteer and give-back opportunities, and the chance to make a real impact in the work you do.

At Convene Hospitality Group, we believe great teams are built by bringing together people with different backgrounds, perspectives, and experiences. Our values of GRIT (Genuine, Relentless, Integrity, and Teamwork) shape how we show up for each other every day. We want everyone here to feel welcome, supported, and free to be themselves. If you're excited to grow, learn, and make an impact, we'd love to have you on the team.
Convene Hospitality Group is proud to be an equal opportunity employer. We welcome applicants of all backgrounds, experiences, and perspectives.
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