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Service Manager Jobs in Decatur, GA (NOW HIRING)

Fixed-Ops Talent Solutions

Service Manager

Atlanta, GA · On-site

$90K - $180K/yr

Automotive Service Manager Company: Fixed Ops Staffing Job Type: Full-Time Location: Multiple Opportunities Available Compensation: $90,000 - $180,000+ Annually (Based on Experience, Department ...

Fixed-Ops Talent Solutions

Service manager

Atlanta, GA · On-site

$90K - $180K/hr

Automotive Service Manager Company: Fixed Ops Staffing Job Type: Full-Time Location: Multiple Opportunities Available Compensation: $90,000 - $180,000+ Annually (Based on Experience, Department ...

BUDDY OP I LLC

Service Manager

Decatur, GA · On-site

$160K - $220K/yr

The Service Manager plays a pivotal role in overseeing the efficient operation of the Service department, ensuring that all maintenance and repair activities meet the highest standards of quality and ...

BUDDY OP I LLC

Service Manager

Decatur, GA · On-site

$160K - $220K/yr

The Service Manager plays a pivotal role in overseeing the efficient operation of the Service department, ensuring that all maintenance and repair activities meet the highest standards of quality and ...

Heidelberg

Service Manager

Kennesaw, GA · On-site

$125K - $135K/yr

Service Manager - South Heidelberg Usa is a reliable and highly innovative partner to the printing industry. Our brand has been synonymous with quality and future viability for more than 170 years.

Heidelberg

Service Manager

Acworth, GA

$125K - $135K/yr

Service Manager - South Position Overview: The Service Manager is responsible for leading the service department to deliver exceptional customer experiences, drive revenue growth, and ensure ...

Heidelberg

Service Manager

Kennesaw, GA · On-site

$125K - $135K/yr

Service Manager - South Position Overview: The Service Manager is responsible for leading the service department to deliver exceptional customer experiences, drive revenue growth, and ensure ...

Heidelberg

Service Manager

Atlanta, GA · On-site

$125K - $135K/yr

Service Manager - South Position Overview: The Service Manager is responsible for leading the service department to deliver exceptional customer experiences, drive revenue growth, and ensure ...

Heidelberg

Service Manager

Alpharetta, GA · On-site

$125K - $135K/yr

Service Manager - South Position Overview: The Service Manager is responsible for leading the service department to deliver exceptional customer experiences, drive revenue growth, and ensure ...

Epiroc

Service Manager

Austell, GA · On-site

The Service Manager is a critical leadership role that's responsible for all service activities including Work in Progress, Recruiting, Financials, and provides solutions for customer issues ...

Berry Companies

Service Manager

Kennesaw, GA · On-site

The Service Manager will be responsible for overseeing the daily operations of our service department, ensuring exceptional customer service, and maximizing efficiency and profitability. The ideal ...

Best in Boating

Service Manager

Sandy Springs, GA · On-site

The ideal Service Manager is a guest-focused leader who sets the standard for elevated service and leads from the floor. This role is responsible for coaching front-of-house teams, reinforcing brand ...

TEI Hosp

Service Manager

Atlanta, GA · On-site

The ideal Service Manager is a guest-focused leader who sets the standard for elevated service and leads from the floor. This role is responsible for coaching front-of-house teams, reinforcing brand ...

Texas Roadhouse

Service Manager

Douglasville, GA · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

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All JobsService Manager JobsService Manager Jobs in Decatur, GA

Service Manager information

See Decatur, GA salary details

$32.2K

$68.3K

$115.7K

How much do service manager jobs pay per year?

As of Jun 21, 2026, the average yearly pay for service manager in Decatur, GA is $68,315.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,800.00 and $78,600.00 per year, depending on experience, location, and employer.

What Is a Service Manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a Service Manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a Service Manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Decatur, GA? The most popular types of Service jobs in Decatur, GA are:
What job categories do people searching Service Manager jobs in Decatur, GA look for? The top searched job categories for Service Manager jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Service Manager jobs? Cities near Decatur, GA with the most Service Manager job openings:
Service Manager jobs near you
Infographic showing various Service Manager job openings in Decatur, GA as of June 2026, with employment types broken down into 90% Full Time, 4% Part Time, 2% Temporary, and 4% Contract. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $68,315 per year, or $32.8 per hour.

Service Manager

Fixed-Ops Talent Solutions

Atlanta, GA • On-site

$90K - $180K/yr

Full-time

Posted 18 days ago

Job description

Automotive Service Manager

Company: Fixed Ops Staffing
Job Type: Full-Time
Location: Multiple Opportunities Available
Compensation: $90,000 - $180,000+ Annually (Based on Experience, Department Performance, Fixed Operations Metrics, and Dealership Compensation Plans)

Join the Fixed Ops Staffing Talent Network

Fixed Ops Staffing partners with leading automotive dealerships throughout the Southeast to connect top fixed operations professionals with outstanding career opportunities.

We are actively seeking experienced Automotive Service Managers for current and future dealership opportunities. Whether you're leading a high-volume service department, looking to advance into a larger operation, or seeking a stronger compensation and growth opportunity, we'd like to connect with you.

Responsibilities

  • Oversee daily operations of the dealership service department.
  • Lead, coach, and develop service advisors, technicians, dispatchers, and support staff.
  • Drive customer satisfaction, retention, and service department profitability.
  • Monitor and improve key performance indicators including labor sales, gross profit, effective labor rate, technician productivity, proficiency, and efficiency.
  • Maintain strong CSI and manufacturer performance standards.
  • Ensure repair orders are managed accurately and efficiently.
  • Collaborate with parts, sales, and executive leadership teams to achieve dealership objectives.
  • Recruit, train, and retain top service department talent.
  • Implement processes that improve workflow, customer experience, and department performance.
  • Maintain compliance with dealership policies, manufacturer requirements, and safety standards.

Qualifications

  • Previous automotive service management experience required.
  • Proven leadership experience within a dealership service department.
  • Strong understanding of fixed operations performance metrics.
  • Demonstrated success improving profitability, technician retention, and customer satisfaction.
  • Experience managing service advisors, technicians, and department workflow.
  • Strong communication, leadership, and problem-solving skills.
  • Experience with dealership management systems such as CDK, Reynolds & Reynolds, Dealertrack, Tekion, or similar platforms.
  • Valid driver's license required.

Preferred Experience

Experience with domestic, import, luxury, hybrid, diesel, and EV brands is welcomed.

Candidates with backgrounds in:

  • High-Volume Service Departments
  • Multi-Store Dealer Groups
  • Luxury Automotive Brands
  • Fixed Operations Growth Initiatives
  • Technician Recruitment & Retention
  • Service Department Process Improvement

are strongly encouraged to apply.

Opportunities Available For

  • Service Managers
  • Senior Service Managers
  • Fixed Operations Managers
  • Assistant Service Managers
  • Service Directors
  • Drive Managers

Why Join Our Talent Network?

  • Access to dealership opportunities with respected dealer groups
  • Confidential career representation
  • Competitive compensation packages
  • Career advancement opportunities
  • Relocation opportunities may be available
  • Opportunities ranging from single-point dealerships to large automotive groups
  • No cost to candidates

Apply Today

If you're an experienced Automotive Service Manager interested in exploring current or future opportunities, we encourage you to apply today.

Our recruiting team will review your background and contact you regarding opportunities that align with your leadership experience, compensation goals, operational strengths, and career objectives.

Fixed Ops Staffing
Connecting Top Automotive Talent with Leading Dealerships.