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Service Manager Jobs in Beloit, WI (NOW HIRING)

VIOC

Assistant Service Center Manager

Rockford, IL

What you'll do As an Assistant Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on the ...

VIOC

Assistant Service Center Manager

Janesville, WI

What you'll do As an Assistant Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on the ...

VIOC

Assistant Service Center Manager

Loves Park, IL · On-site

What you'll do As an Assistant Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on the ...

Valvoline

Assistant Service Center Manager

Rockford, IL · On-site

What you'll do As a Service Center Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on ...

Aramark

Patient Services Manager

Rockford, IL · On-site

$80K - $100K/yr

The Patient Service Manager will support the Patient Services Operation and Clinical Nutrition Operations in the Food & Nutrition Department and will be responsible for developing and executing ...

Aramark

Patient Services Manager

Rockford, IL · On-site

$80K - $100K/yr

The Patient Service Manager will support the Patient Services Operation and Clinical Nutrition Operations in the Food & Nutrition Department and will be responsible for developing and executing ...

Aramark

Patient Services Manager

Rockford, IL

$80K - $100K/yr

The Patient Service Manager will support the Patient Services Operation and Clinical Nutrition Operations in the Food & Nutrition Department and will be responsible for developing and executing ...

HENNIG INC

Service Technician

Machesney Park, IL · On-site

$19 - $23/hr

Assists repair and Service Manager and Administration, as needed. * Other duties as assigned. *The employee will be required to follow other job-related procedures and to perform other job-related ...

Hennig Inc

Service Technician

Machesney Park, IL · On-site

Assists repair and Service Manager and Administration, as needed. * Other duties as assigned. *The employee will be required to follow other job-related procedures and to perform other job-related ...

Hennig

Service Technician

Machesney Park, IL · On-site

$19 - $23/hr

Assists repair and Service Manager and Administration, as needed. * Other duties as assigned. *The employee will be required to follow other job-related procedures and to perform other job-related ...

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All JobsService JobsService Manager JobsService Manager Jobs in Beloit, WI

Service Manager information

See Beloit, WI salary details

$32.3K

$68.4K

$115.9K

How much do service manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for service manager in Beloit, WI is $68,432.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,900.00 and $78,700.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Beloit, WI?

The most popular types of Service jobs in Beloit, WI are:

What are popular job titles related to Service Manager jobs in Beloit, WI?

For Service Manager jobs in Beloit, WI, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Beloit, WI look for?

The top searched job categories for Service Manager jobs in Beloit, WI are:

What cities near Beloit, WI are hiring for Service Manager jobs?

Cities near Beloit, WI with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Beloit, WI as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $68,432 per year, or $32.9 per hour.

Inventory Control and Customer Service Manager

Ingersoll Cutting Tool Company

Rockford, IL

$70/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

Ingersoll Cutting Tools is one of the world’s leading suppliers of metal cutting tooling systems and an integral member of the IMC Group of Companies, a distinguished corporate holding of Berkshire Hathaway, with over 130 subsidiaries in 60 countries around the world. Ingersoll’s US operations are housed on our state-of-the-art manufacturing and marketing campus in Rockford, Illinois. We are currently accepting applications for an Inventory Control and Customer Service Manager.
Essential job duties and Responsibilities include:
  • Maintain inventory accuracy through cycle counting, reconciliation, and inventory control activities.
  • Investigate inventory discrepancies, determine root causes, and implement corrective and preventive actions.
  • Monitor order processing, backlog management, and customer inquiries to maintain high service standards.
  • Resolve customer issues related to orders, shipments, returns, product availability, and delivery concerns.
  • Analyze inventory accuracy, back-orders, service levels, and other key operational performance metrics; identify trends and recommend improvements.
  • Provide daily leadership, direction, and support to inventory control and customer service personnel.
  • Develop and maintain inventory control procedures and customer service processes to improve accuracy, efficiency, and responsiveness.
  • Supervise daily customer service operations to ensure timely, accurate, and professional support.
Skills/Qualifications:
  • Associate or Bachelor’s degree in supply chain management, Business, Operations, or a related field; or an equivalent combination of education and at least three (3) years of relevant experience.
  • Three (3) or more years of experience in inventory control, logistics, customer service, or a related operational environment.
  • Strong analytical and problem-solving skills with the ability to identify root causes and implement effective solutions.
  • Excellent organizational, communication, and time management skills.
  • Proficiency with ERP systems, inventory management software, and Microsoft Office applications, including Excel.
  • Ability to manage multiple priorities while maintaining a high level of accuracy and customer focus.
  • Manufacturing or Industrial Distribution experience is preferred.
  • Previous experience in supervising/leading a team is preferred.
Successful candidates will demonstrate the ability to work well independently, as well as with others, in a team environment. Candidates should possess excellent verbal and written communication skills, possess a good work ethic, demonstrate reliable and punctual work habits, demonstrate safety consciousness, and always conduct themselves in a professional manner.
The Salary range for this position is $70-80K
Why our people love working for Ingersoll Cutting Tools:
Ingersoll Cuttings Tools offers a strong benefits package including affordable and robust health, vision, and dental insurance plans. Our employees also benefit from an excellent 401k match, wellness reimbursement policy, as well as holidays, vacation, and sick time. Ingersoll Cutting Tools often promote from within, offering employees the chance to grow their skill set and experience. What we pride ourselves most on is our culture – you can expect to find a collaborative, friendly, and inclusive environment here.
If you would like to be considered for this position, please e-mail your resume with a brief cover letter highlighting your unique qualifications to careers@ingersoll-imc.com.

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