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Service Director Jobs in Beloit, WI (NOW HIRING)

Saba Health Care

Social Service Director

Rockford, IL · On-site

$60K/yr

Position Summary The Social Service Director coordinates and oversees psychiatric rehabilitation services for assigned residents, ensuring compliance with federal, state, and facility regulations.

Saba Healthcare

Social Service Director

Rockford, IL · On-site

$60K/yr

Position Summary The Social Service Director coordinates and oversees psychiatric rehabilitation services for assigned residents, ensuring compliance with federal, state, and facility regulations.

Rosecrance

Director Residential Services

Rockford, IL · On-site

The Director Residential Services provides strategic and clinical leadership for all residential ... Ensure implementation and compliance with regulatory standards for all service standards. 17.

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Service Director information

See Beloit, WI salary details

$29.8K

$100.4K

$170.7K

How much do service director jobs pay per year?

As of Aug 11, 2026, the average yearly pay for service director in Beloit, WI is $100,416.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,800.00 and $117,400.00 per year, depending on experience, location, and employer.

What does a service director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a service director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a service director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

What is a service director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

More about Service Director jobs
What are the most commonly searched types of Service jobs in Beloit, WI? The most popular types of Service jobs in Beloit, WI are:
What job categories do people searching Service Director jobs in Beloit, WI look for? The top searched job categories for Service Director jobs in Beloit, WI are:
What cities near Beloit, WI are hiring for Service Director jobs? Cities near Beloit, WI with the most Service Director job openings:
Service Director jobs near you

Social Service Director

Pearl Healthcare

Belvidere, IL

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Job description

Pearl Healthcare is seeking a Social Service Director  with competitive wages, flexible scheduling, medical benefits,, we invite you to join our dedicated team!

At Pearl Healthcare, YOU are our greatest asset! We offer these competitive benefits:

  •          Competitive wage
  •          Affordable: Medical, Dental, Vision 
  •          Free Life Insurance
  •          Paid Vacation/Sick Time 
  •          Personal Days 
  •          Employee Referral Bonus 
  •          Tuition Reimbursement 
  •          401K 
  •          Meaningful and rewarding work environment
  •          Plus much more, Inquire with us today! 

Description:

The primary purpose of the Social Services Director is to assist in planning, organizing, implementing, evaluating, and directing the overall operation of our facility’s Social Services Department.

Responsibilities for Social Services Director:

  •        Participate in reviewing and setting policies concerning resident care and quality of life
  •         Participate in developing facility social work policies
  •         Participate in quality assurance interdisciplinary team meetings
  •         Understand and meet all government requirements for social service documentation
  •         Document progress in meeting the psychosocial needs of residents
  •         Work with the interdisciplinary team and administration to promote and protect resident rights and the psychological wellbeing of each resident.
  •         Prevent and address resident abuse as mandated by law and professional licensure
  •         Work with residents, families, significant others and staff to provide support, information and organization for taking a more proactive role in self advocacy to improve quality of life/care for individual residents and those who live and work within the nursing home and the community at large
  •         Complete a social history and psychosocial assessment for each resident that identifies social, emotional, and psychological needs
  •         Ensure or provide therapeutic interventions to assist residents in coping with their transition and adjustment to a long-term care facility, including their social, emotional, and psychological needs
  •      Provide clinical interventions to address catastrophic events that occur during the resident’s stay in the facility
  •       Coordinate the resident discharge planning process and make referrals for appropriate home care services prior to the resident’s return to the               community

Qualifications for Social Services Director:

  • Bachelor's degree in Social Services or related field.
  • Healthcare experience 3- 5 Years 
  • Experience in long-term nursing facility care billing experience, or a similar type of health care facility. (Preferred)

At Pearl Healthcare, our unique approach to post-acute rehabilitation places the patient at the center, curating a plan of care that understands the specific needs of each individual. We are committed to providing a sophisticated level of support to achieve exceptional quality care.

Pearl Healthcare is an equal opportunity employer.