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Service Manager Jobs in Nevada (NOW HIRING)

JF Petroleum Group

Service Manager

Las Vegas, NV · On-site

The Service Manager leads a team of Service Technicians & Heavy Maintenance Technicians in delivering high quality & efficient service to customers while assuring profitability commitments are ...

JF

Service Manager

Las Vegas, NV · On-site

The Service Manager leads a team of Service Technicians & Heavy Maintenance Technicians in delivering high quality & efficient service to customers while assuring profitability commitments are ...

JF Petroleum Group

Service Manager

Las Vegas, NV

The Service Manager leads a team of Service Technicians & Heavy Maintenance Technicians in delivering high quality & efficient service to customers while assuring profitability commitments are ...

DXP

Service Manager

Sparks, NV

$50 - $55/hr

The Service Manager will plan and direct the work of the Service Coordinators and the Shop Mechanics, placing particular emphasis on the successful completion of fabrication projects, repair and ...

DXP

Service Manager

Sparks, NV

$50 - $55/hr

The Service Manager will plan and direct the work of the Service Coordinators and the Shop Mechanics, placing particular emphasis on the successful completion of fabrication projects, repair and ...

DXP Enterprises, Inc.

Service Manager

Sparks, NV · On-site

$50 - $55/hr

The Service Manager will plan and direct the work of the Service Coordinators and the Shop Mechanics, placing particular emphasis on the successful completion of fabrication projects, repair and ...

Blue Compass RV Las Vegas

Service Manager

Las Vegas, NV · On-site

$150K/yr

The RV Service Manager is responsible for overseeing the day-to-day operations of the service department in an RV dealership or service center. This role involves managing service staff, ensuring ...

Blue Compass RV Las Vegas

Service Manager

Las Vegas, NV · On-site

$150K/yr

The RV Service Manager is responsible for overseeing the day-to-day operations of the service department in an RV dealership or service center. This role involves managing service staff, ensuring ...

Blue Compass RV Las Vegas

Service Manager

Las Vegas, NV · On-site

$150K/yr

The RV Service Manager is responsible for overseeing the day-to-day operations of the service department in an RV dealership or service center. This role involves managing service staff, ensuring ...

Komatsu

Service Manager

Sparks, NV · On-site

Service Manager Posting Start Date: 5/20/26 Job Location (Short): Sparks, Nevada, USA, 89431 Requisition ID: 35560 Onsite or Remote: Onsite Position Join Komatsu and Be Part of Something Big! Job ...

Komatsu

Service Manager

Sparks, NV

Join Komatsu as a Service Manager within our Komatsu Equipment Company business unit, where you will lead and inspire a high-performing service team in a dynamic, fast-paced, and customer-focused ...

RV Country Nevada LLC

Service Manager

Sparks, NV · On-site

$120K - $140K/yr

The Service Manager carries out responsibilities by building customer relationships, operating their department at maximum production, creating a motivating work environment and properly managing the ...

RV Country

Service Manager

Sparks, NV · On-site

$120K - $140K/yr

The Service Manager carries out responsibilities by building customer relationships, operating their department at maximum production, creating a motivating work environment and properly managing the ...

RV Country

Service Manager

Sparks, NV · On-site

$120K - $140K/yr

The Service Manager carries out responsibilities by building customer relationships, operating their department at maximum production, creating a motivating work environment and properly managing the ...

Trek Bicycle

Service Manager

Henderson, NV · On-site

As Service Manager, you'll be the operations lead for your store's Service Center-and you'll be the one who's ultimately accountable for all decisions relating to workflow, staffing of mechanics, and ...

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All JobsService Manager JobsService Manager Jobs in Nevada

Service Manager information

See Nevada salary details

$33.6K

$71.3K

$120.7K

How much do service manager jobs pay per year?

As of Jun 10, 2026, the average yearly pay for service manager in Nevada is $71,251.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,000.00 and $82,000.00 per year, depending on experience, location, and employer.

What Is a Service Manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a Service Manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a Service Manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Nevada? The most popular types of Service jobs in Nevada are:
What are popular job titles related to Service Manager jobs in Nevada? For Service Manager jobs in Nevada, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Nevada look for? The top searched job categories for Service Manager jobs in Nevada are:
What cities in Nevada are hiring for Service Manager jobs? Cities in Nevada with the most Service Manager job openings:
Service Manager jobs near you
Service Manager

Service Manager

JF Petroleum Group

Las Vegas, NV • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

Job Type
Full-time
Description
The JF Petroleum Group stands as a premier leader in the North American fueling infrastructure industry, offering comprehensive turn-key solutions for distribution, construction, and service needs. We serve a diverse clientele including retail fueling stations, commercial and government fleets, and emergency power customers.
The Service Manager leads a team of Service Technicians & Heavy Maintenance Technicians in delivering high quality & efficient service to customers while assuring profitability commitments are achieved.
Primary Responsibilities
Safety:
  • The service manager is responsible for executing the company's behavior-based safety program in their branch. This includes assuring all technicians are adequately trained and equipped to perform their job duties safely each day. The service manager monitors leading indicators of workplace safety (including employee safety interactions, site safety inspections and jobsite hazard analyses) to assure that each employee is focused on elimination of unsafe conditions and prevention of unsafe acts.

Human Resources:
  • The service manager is responsible for assuring adequate staff is deployed to support the delivery of break-fix service and projects (including heavy maintenance & equipment installations/rollouts). This includes engaging with their Service Director and the Human Resources department in recruiting, hiring, retention, employee development and performance management. The service manager shall assure employee technical proficiency is maintained through active monitoring of service quality & customer satisfaction, and through engagement with the Service Training and Technical Services teams.

Operations:
  • Through direct supervision of technicians and close collaboration with their Dispatcher, the service manager shall oversee branch activities on break-fix and project work to assure that each is performed efficiently and in accordance with customer quality expectations.
  • The service manager participates directly in planning new equipment installations, often in coordination with their service director, project manager, national service accounts and/or their regional salesperson. In addition to new equipment installations, other assigned service projects will occur that will require the Service Manager to lead and coordinate project fulfillment based on timeliness, quality and efficiency.
  • In collaboration with regional salespeople, the service manager assures transparent & timely communication with key customers and acts as an escalation point when needed for resolving customer issues.

Financial:
  • The Service Manager is responsible for the profitability of the service department of the designated branch. They manage service operations in the branch to assure efficiency and achievement of budgeted margins. Since efficient operation of the service branches is heavily dependent on the support of the Customer Care Center and service dispatch, the service manager works closely with the CCC and Dispatch to assure that work orders are created accurately, and technician dispatch is conducted effectively. The Service Manager monitors service billing throughput and quality to assure service invoicing supports branch billing objectives.

People:
  • Schedule and facilitate monthly safety meetings with technicians.
  • Complete targeted number of safety interactions with technicians.
  • Prioritize service technician retention and recruitment to maintain capacity to support customer's break-fix and project requests. Provide candidate leads to corporate recruiters.
  • Monitor technician performance and adherence to company policies. Apply progressive discipline when warranted for attendance issues and other violations of company policy.
  • Manage technician training and manufacturer certifications, in coordination with service training department. Oversee development & validation of technician skills to advance their tech level.
  • Coach/mentor technicians to develop their customer service skills, teamwork & leadership attributes. Identify and develop candidates for lead tech roles and future service managers.
  • Observe branch/technician morale and take action to assure favorable employee satisfaction with working conditions.

Customer:
  • In coordination with Dispatcher, monitor service level achievement (as measured by response time, first-time fix and resolution time of work orders requiring revisit). If performance is below plan, work with Dispatcher to identify cause and implement corrective action.
  • Monitor quality (workmanship) of the work performed by technicians, using first-time fix, recall requests and customer feedback to identify improvement opportunities.
  • Assure completed work orders are accurate when passed to the billing team.
  • Conduct meetings with key customers at least quarterly to maintain positive relationships.

Company:
  • Participate in periodic calls ("Ops meetings") with Sales and Project Managers to assure alignment between project schedules and technician workload. Collaborate with Sales, Regional Estimator & Regional Service Director to assure project pricing is aligned with profitability targets and local market economics.
  • Submit revenue forecasts weekly for consumption by executive management.
  • Monitor cost of service delivery to assure technician labor hours paid are effectively utilized in revenue-producing activities.
  • Ensure high level of parts management accuracy, such as service vehicle inventory accuracy and service parts logistics (parts requests and reverse logistics of returned parts).
  • Participate in periodic service metrics review calls with Dispatcher and Service Director to maintain positive results on Service KPIs.

Requirements
  • College degree or equivalent work experience
  • 3 Years of retail or commercial petroleum equipment service and/or installation experience preferred, or 3 years in an industry providing equipment service with skilled technicians
  • Minimum of 2 years of Management or Supervisory experience
  • Must be able to successfully manage and complete a high volume & variety of tasks simultaneously
  • Must possess proficiency using Microsoft Office, including Word, Excel, Outlook
  • Ability to travel; must have a valid Driver License
  • Must have strong communication skills, good interpersonal skills and strong customer satisfaction orientation.
  • Must be able to meet company's employment requirements, which includes passing a drug screen, criminal background check, and MVR, if driving for the company
  • Physical Requirements: Ability to repetitively lift, carry, push, pull up to 50 pounds, frequent bending, stooping, standing 8-10 hours per day.
  • Physical Requirements: Ability to repetitively lift, carry, push, pull up to 50 pounds, frequent bending, stooping, standing 8-10 hours per day.

JF Petroleum offers:
  • Competitive pay
  • 401(k) with company match
  • Paid time off
  • Paid holidays
  • Health benefits (eligible 1st of the month following 30 days) including Medical, Vision, Dental, Disability
  • Life insurance-company provided
  • Bonus program eligibility
  • Paid training for field personnel
  • Uniforms provided for field personnel
  • Relocation Assistance will be considered for qualified candidates
  • $7500 sign-on bonus for qualified candidates

*JF Petroleum Group is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.

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