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Service Manager Jobs in Reno, NV (NOW HIRING)

DXP Enterprises, Inc.

Service Manager

Sparks, NV · On-site

$50 - $55/hr

The Service Manager will plan and direct the work of the Service Coordinators and the Shop Mechanics, placing particular emphasis on the successful completion of fabrication projects, repair and ...

DXP

Service Manager

Sparks, NV

$50 - $55/hr

The Service Manager will plan and direct the work of the Service Coordinators and the Shop Mechanics, placing particular emphasis on the successful completion of fabrication projects, repair and ...

DXP

Service Manager

Sparks, NV

$50 - $55/hr

The Service Manager will plan and direct the work of the Service Coordinators and the Shop Mechanics, placing particular emphasis on the successful completion of fabrication projects, repair and ...

empire

Service Manager

Reno, NV

Strong knowledge of Service, Parts, Sales, and Marketing. * Ability to manage people and resources effectively. * Strong customer service skills. * Strong financial and analytical skills.

empire

Service Manager

Reno, NV

Strong knowledge of Service, Parts, Sales, and Marketing. * Ability to manage people and resources effectively. * Strong customer service skills. * Strong financial and analytical skills.

Empire CAT

Service Manager

Reno, NV · On-site

$76K - $103K/yr

Strong knowledge of Service, Parts, Sales, and Marketing. * Ability to manage people and resources effectively. * Strong customer service skills. * Strong financial and analytical skills.

STARTOUCH INC

Regional Field Service Manager

Reno, NV · On-site

DOE Regional Field Service Manager Reno Nevada Full-Time Looking for a career that makes a difference in peoples lives every day? Then join the StarTouch team as we connect our communities to the ...

STARTOUCH INC

Regional Field Service Manager

Reno, NV · On-site

Regional Field Service Manager - Reno Nevada Full-Time Looking for a career that makes a difference in people's lives every day? Then join the StarTouch team as we connect our communities to the ...

StarTouch Inc

Regional Field Service Manager

Reno, NV · On-site

Regional Field Service Manager - Reno Nevada Full-Time Looking for a career that makes a difference in people's lives every day? Then join the StarTouch team as we connect our communities to the ...

Prime Residential

Senior Service Manager II

Sparks, NV · On-site

$44.46/hr

The Service Manager is principally responsible for the timely completion of resident and general community maintenance requests, and ensuring vacant apartments are painted and made ready for ...

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All JobsService JobsService Manager JobsService Manager Jobs in Reno, NV

Service Manager information

See Reno, NV salary details

$32.9K

$69.8K

$118.2K

How much do service manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for service manager in Reno, NV is $69,765.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,800.00 and $80,300.00 per year, depending on experience, location, and employer.

What Is a Service Manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What are high paying manager jobs?

High-paying manager jobs include executive roles such as general manager, operations manager, and project manager, often requiring leadership skills, industry experience, and relevant certifications. Salaries vary by industry and location but typically range from $80,000 to over $150,000 annually for senior positions. Specialized fields like IT, finance, and healthcare tend to offer higher compensation for managerial roles.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to high customer interaction, problem-solving demands, and meeting performance targets. Stress levels vary based on the work environment, workload, and individual coping skills, but CSAs often need strong communication and patience to handle challenging situations effectively.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a Service Manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How much does a service manager make?

The average annual salary for a service manager in Ohio is approximately $65,000 to $85,000, depending on experience, industry, and company size. Salaries can vary based on certifications, technical skills, and the specific sector, such as automotive, hospitality, or technical services.

How does a Service Manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

What is the role of a service manager?

A service manager oversees the delivery of services to customers, ensuring quality, efficiency, and customer satisfaction. They coordinate staff, manage service processes, handle client issues, and often use management tools to monitor performance and improve operations.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Reno, NV? The most popular types of Service jobs in Reno, NV are:
What are popular job titles related to Service Manager jobs in Reno, NV? For Service Manager jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Reno, NV look for? The top searched job categories for Service Manager jobs in Reno, NV are:
What cities near Reno, NV are hiring for Service Manager jobs? Cities near Reno, NV with the most Service Manager job openings:
Service Manager jobs near you
Infographic showing various Service Manager job openings in Reno, NV as of July 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $69,765 per year, or $33.5 per hour.
Service Manager

Service Manager

DXP Enterprises, Inc.

Sparks, NV • On-site

$50 - $55/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 19 days ago

DXP Enterprises rating

6.9

Company rating: 6.9 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

173rd of 276 rated repair and maintenance companies

Job description

Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the best solution for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers.
Check out our many videos to learn more! http://www.dxpe.com/about-us/careers/
Summary:
The Service Manager will plan and direct the work of the Service Coordinators and the Shop Mechanics, placing particular emphasis on the successful completion of fabrication projects, repair and field service jobs, organizes the shop to accomplish operational goals and advises Service Manager on staff requirements, monitors progress of projects and confers with the Service Manager to insure that projects are progressing according to schedule and within budget, placing particular emphasis on the efficient use of man-hours, monitors Service Department to ensure compliance with customers' requirements, works with the Safety Coordinators to ensure that the shop operates according to company safety policies, both in the shop and in the field, works closely with the Service Manager and VP Operations to develop and accomplish long-range operating and service sales growth goals, perform repairs on centrifugal, gear, diaphragm, reciprocating, and progressive cavity pumps as well as other related rotating equipment, motors, and engines in the shop and/or in the field, and troubleshoot rotating equipment problems.
Responsibilities of the Service Manager include but are not limited to:
  • Plans and directs the work of the Service Coordinators and Service Technicians, placing particular emphasis on the successful completion service jobs
  • Continually improves and develops standards for the Service Department
  • Administers safety, technical, and process training as required for department
  • Organizes shop to accomplish operational goals and advises VP Operations on staff requirements
  • Monitors Service Department to ensure efficient use of manpower and compliance with customers' requirements
  • Works with Sales Professionals to prepare technical proposals and support customer needs
  • Works with the Safety Coordinator to ensure that the service department operates according to Company Safety policies, both in the shop and in the field
  • Works closely with the Customer Service Manager to develop and accomplish long-range operating and service sales growth goals
  • Hands on working manager

Qualifications of the Service Manager include but are not limited to:
  • Extensive (7-10 years minimum) experience in pump and/or other rotating equipment
  • Employee management experience
  • Ability to motivate team and accomplish goals

#LI-JG1 #ZRJG
Additional Information:
  • Pay Range - $50-$55
  • Physical Demand: Must be able to lift up to 50lbs unassisted
  • Working Conditions: Shop Environment
  • Training/Certifications: N/A
  • Shift Time/Overtime: Must be able to work overtime as necessary
  • Travel: Travel to client sites. Must have clear driving record according to company guidelines
  • Education: High School Diploma required

Location: USA:NV:Sparks
DXP is always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together. The culture of the organization is supportive and goal oriented with high expectations, yet it is an environment where the team spirit inspires everyone to do their best. All DXP employees play a vital part in the organization and are treated with respect. By applying to DXP, you will have the opportunity to speak with some of the most respected professionals in the industry.
DXP offers a comprehensive benefits package for full-time regular employees, normally working a minimum of 30 hours per week including: Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products. All part-time and temporary employees are eligible for 401(k).
Minimum Required Salary and benefits commensurate with experience. We are an equal opportunity employer. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. EOE/M/F/D/V

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