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Service Director Jobs in Reno, NV (NOW HIRING)

Prime Healthcare

Director of Surgical Services

Reno, NV

$122K - $154K/yr

The Director of Nursing (DON) organizes and administers areas of clinical and patient care services to attain facility objectives established by hospital administration. Hospital-wide programs ...

Hamilton Company

Director of Customer Service

Reno, NV

$120K - $200K/yr

The Director of Customer Service is a leadership role responsible for designing and leading a modern, data-driven, and highly automated customer service organization. This role oversees all customer ...

Hamilton Company

Director of Customer Service

Reno, NV · On-site

$120K - $200K/yr

Responsibilities The Director of Customer Service is a leadership role responsible for designing and leading a modern, data-driven, and highly automated customer service organization. This role ...

Park Place Assisted Living

Caregiver

Reno, NV

$14.25 - $18/hr

Orders, receives, and rotates stock in conjunction with the Food Service Director. Reads and follows recipes to ensure consistency of the product. Prepares and serves food items for breakfast, lunch ...

Park Place Assisted Living

Caregiver

Reno, NV

$14.25 - $18/hr

Orders, receives, and rotates stock in conjunction with the Food Service Director. Reads and follows recipes to ensure consistency of the product. Prepares and serves food items for breakfast, lunch ...

Sedgwick

PRN Crisis Care Triage (RN)

Carson City, NV · On-site

Maintains communication with the customer, Client Service Director, and Claims Examiner providing timely updates on changes in injured worker status and FCM estimated time of arrival. * Communicates ...

WELLQUEST LIVING LLC

Dishwasher

Carson City, NV

$14 - $16/hr

Performs other duties consistent with the position as assigned by the Food Service Director Ability and Experience requirements: * Must have criminal record clearance. * Must be at least 16 years of ...

WellQuest Corporate

Dishwasher

Carson City, NV · On-site

$14 - $16/hr

Performs other duties consistent with the position as assigned by the Food Service Director Ability and Experience requirements: * Must have criminal record clearance. * Must be at least 16 years of ...

Washoe County

DIRECTOR OF JUVENILE SERVICES

Reno, NV · On-site

$178K - $250K/yr

Position Information The Director of Juvenile Services recruitment is being conducted by Second Judicial District Court. To be considered for this exceptional career opportunity, applications must be ...

Pearson

Advanced Associate, Customer Service

Carson City, NV · On-site

$14.25 - $19.50/hr

Manage Client Services work requests, Service Direct cases, assignments, due dates, and status updates. * Work with stakeholders to gather missing information, remove blockers, and keep requests ...

New

Washoe County, NV

DIRECTOR OF JUVENILE SERVICES

Reno, NV · On-site

$178K - $250K/yr

Juvenile Services Opening Date: 07/31/2026 Closing Date: 8/19/2026 4:59 PM Pacific Position Information The Director of Juvenile Services recruitment is being conducted by Second Judicial District ...

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Service Director information

See Reno, NV salary details

$30.4K

$102.4K

$174K

How much do service director jobs pay per year?

As of Aug 15, 2026, the average yearly pay for service director in Reno, NV is $102,372.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,300.00 and $119,600.00 per year, depending on experience, location, and employer.

What does a service director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a service director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a service director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

What is a service director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

More about Service Director jobs

What are the most commonly searched types of Service jobs in Reno, NV?

The most popular types of Service jobs in Reno, NV are:

What job categories do people searching Service Director jobs in Reno, NV look for?

The top searched job categories for Service Director jobs in Reno, NV are:

What cities near Reno, NV are hiring for Service Director jobs?

Cities near Reno, NV with the most Service Director job openings:

Service Director jobs near you

Director of Social Services

LIFE SKILLS TRAINING AND EDUCATION

Truckee, CA • On-site

$25.66 - $27/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Job description

Join our team and make a difference in people's lives!
We're looking for a Director of Social Services for Truckee, CA. area!
Job Specifics:
  • Official Job Title: Director of Social Services
  • Job classification: Non-Exempt, 50 hours per month
  • Job Location: Truckee, CA
  • Pay range: $25.66-$27.00

Our Philosophy
LifeSTEPS is committed to build thriving communities by empowering individuals and families through supportive housing and services. The STEP in LifeSTEPS stands for "Skills Training and Educational Programs" and is the heart of our mission. We believe community development is built "One STEP at a time." Our vision is that every person served by LifeSTEPS will be empowered with the skills, resources, and support to maintain stable housing and break the cycle of poverty. Our founders believe that building affordable housing is only the first step. It is also essential to provide meaningful programs that empower people to move forward in their lives.
About us
LifeSTEPS, is a 501(c)(3) nonprofit charitable organization. It was founded in 1996 and currently has over 440 partnered affordable housing properties all over the state of California. We serve several regions from Sacramento, Bay Area, South Bay, Central Valley, LA County and Inland Pacific regions. We work with 115,000 residents all over the state and we're on a mission to provide effective educational and supportive services to maximize the strengths of individuals and build resilient communities.
Our Benefits
In addition to meeting your passion for making a difference in the lives of those we serve, all employees will receive the following benefits:
  • Competitive pay based on skill and experience
  • Paid Holidays
  • Paid Sick Leave
  • Employee Assistance Program
  • LifeSTEPS Perks Program

Benefit eligible employees working 30 hours per week or more will also receive:
  • Medical, Dental Vision, and Life Insurance
  • 401(k) plan
  • Identity Theft Program
  • Pet Insurance
  • Paid Time Off

About the Position
The Director of Social Services under the direction of the Regional Director of Social Services is expected to design, implement, and coordinate social service activities and programs within assigned affordable housing complexes. The DSS is responsible for the following duties necessary to successfully support the residents served by LifeSTEPS.
Core Duties Director of Social Services
  • Empower low-income individuals and families to flourish by providing education and resources.
  • Ensure our residents, specifically older adults to have an opportunity to thrive in place through housing and services.
  • Encourage individuals and families through stable housing and supportive evidence-based services to build resilient communities.
  • Maximize the strengths of individuals by providing client assistance, case management, service coordination, and conducting community outreach.

Education and/or Experience and/or License Certification:
  • Bachelor's degree in social work, psychology, or related field.
  • Two (2) years of experience in a similar environment providing social services.
  • An equivalent combination of education and experience may substitute for the degree.
  • Valid California Driving License and reliable, insured transportation required.

Are you ready to make a difference, stand behind and support individuals and families so they achieve their goals and become empowered to move forward in their lives? Apply today!!!
Please Note
LifeSTEPS values the diversity of the people it hires and serves. Diversity at LifeSTEPS means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person's talents and strengths. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, sexual orientation, marital status, national origin, disability, age or covered veteran status. Please provide us with notice if you will require accommodations during the interview process.

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