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Service Director Jobs in Reno, NV (NOW HIRING)

Park Place Assisted Living

Cook

Reno, NV · On-site

$14 - $18.75/hr

Orders, receives, and rotates stock in conjunction with the Food Service Director. Reads and follows recipes to ensure consistency of the product. Prepares and serves food items for breakfast, lunch ...

Park Place Assisted Living

Caregiver

Reno, NV · On-site

$14.25 - $18/hr

Orders, receives, and rotates stock in conjunction with the Food Service Director. Reads and follows recipes to ensure consistency of the product. Prepares and serves food items for breakfast, lunch ...

Sugar Bowl Resort

Director of Village Services

CA · On-site

$75K - $114K/yr

As Director of Village Services, you'll be the chief experience creator of our tight-knit mountain ... service teams • Excellent event planning and execution capabilities • Business acumen ...

WellQuest Corporate

Journey Med-Tech

Carson City, NV · On-site

$19 - $21/hr

Health Services Director or Journey Program Director, as assigned. ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBLITIES The essential duties and responsibilities described below are representative of ...

WELLQUEST LIVING LLC

AL Med-Tech

Carson City, NV · On-site

$19 - $21/hr

Health Services Director or Journey Program Director, as assigned. ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBLITIES The essential duties and responsibilities described below are representative of ...

WellQuest Corporate

AL Med-Tech

Minden, NV · On-site

Health Services Director or Journey Program Director, as assigned. * . At the direction of the Health Services Director or Journey Program Director, coordinate medication services with resident ...

WellQuest Corporate

AL Med-Tech

Carson City, NV · On-site

Health Services Director or Journey Program Director, as assigned. ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBLITIES The essential duties and responsibilities described below are representative of ...

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All JobsService JobsService Director JobsService Director Jobs in Reno, NV

Service Director information

See Reno, NV salary details

$30.4K

$102.4K

$174K

How much do service director jobs pay per year?

As of Sep 7, 2026, the average yearly pay for service director in Reno, NV is $102,372.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,300.00 and $119,600.00 per year, depending on experience, location, and employer.

What is a service director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

What does a service director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a service director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a service director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

How do you become a service director?

To become a service director, candidates typically need several years of experience in customer service, operations, or management roles, along with strong leadership and communication skills. A bachelor's degree in business, management, or a related field is often required, and some employers may prefer candidates with industry-specific certifications or advanced degrees. Progression usually involves advancing through supervisory or managerial positions before qualifying for a service director role.
More about Service Director jobs

What are the most commonly searched types of Service jobs in Reno, NV?

The most popular types of Service jobs in Reno, NV are:

What job categories do people searching Service Director jobs in Reno, NV look for?

The top searched job categories for Service Director jobs in Reno, NV are:

What cities near Reno, NV are hiring for Service Director jobs?

Cities near Reno, NV with the most Service Director job openings:

Service Director jobs near you
Infographic showing various Service Director job openings in Reno, NV as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $102,372 per year, or $49.2 per hour.

Cook

Park Place Assisted Living

Reno, NV • On-site

$14 - $18.75/hr

Full-time

Posted 18 days ago

Job description

Customer Second, Employee First
Accountability
Passion for Learning
Love One Another
Intelligent Risk
Celebration
Ownership
Park Place Assisted Living is looking for a Cook to join our fantastic team. Our Cooks ensures efficient, timely, and friendly service to all residents and staff. Maintains proper sanitation and safety procedures and high quality food preparation and presentation. Orders, receives, and rotates stock in conjunction with the Food Service Director. Reads and follows recipes to ensure consistency of the product. Prepares and serves food items for breakfast, lunch or dinner as assigned. Assists with meeting or exceeding resident dining expectations. Is knowledgeable in food preparation techniques and presentation. Other relevant duties may be required or assigned by Supervisor.
Essential Functions and Responsibilities
• Prepares, cooks, and presents meals on time to satisfy residents' needs. Knowledge of special dietary needs of residents and the required meal prep techniques.
• Maintains high standards of sanitation and cleanliness in keeping with facility requirements and state regulations.
• Assists with food supply ordering as directed.
• Ensures quality of food at all times. Ensures food is cooked to correct temperatures and served at correct temperatures.
• Gives input on new menu items and recipes.
• Attends and participates in designated meetings and trainings.
Minimum Requirements
• One year of experience in all phases of food service preparation and administration.
• ServSafe, or equivalent, certification required.
Join us today is creating a better world for all through compassionate and attentive caregiving.
Apply today!!!
https://parkplaceassistedliving.net/contact/#careers
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.
The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.

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