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Service Manager Jobs in Reno, NV (NOW HIRING)

Zionsbank Corp

Branch Service Manager (Reno, NV)

Reno, NV · On-site

$56K - $65K/yr

Be responsible to manage the branch service, sales and operations functions to achieve the strategic goals of the branch in coordination with a Branch Manager or Business Center Manager. * Be ...

Sierra Air

HVAC Service Manager

Reno, NV

Position Summary As an HVAC Service Manager, you will lead a high-performing team dedicated to delivering exceptional HVAC service. Your role ensures operational excellence, customer satisfaction ...

Sierra Air

HVAC Service Manager

Reno, NV · On-site

$90K - $115K/yr

Position Summary As an HVAC Service Manager, you will lead a high-performing team dedicated to delivering exceptional HVAC service. Your role ensures operational excellence, customer satisfaction ...

Sierra Air

HVAC Service Manager

Reno, NV · On-site

$90K - $115K/yr

Position Summary As an HVAC Service Manager, you will lead a high-performing team dedicated to delivering exceptional HVAC service. Your role ensures operational excellence, customer satisfaction ...

Sierra Air

HVAC Service Manager

Reno, NV

$90K - $115K/yr

Position Summary As an HVAC Service Manager, you will lead a high-performing team dedicated to delivering exceptional HVAC service. Your role ensures operational excellence, customer satisfaction ...

Walmart

Auto Care Center Service Manager

Reno, NV

$22 - $35/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Cal Delta Plumbing, Inc

Service Technician

Reno, NV · On-site

$24 - $50/hr

Service Manager / Operations Manager Job Summary: We are seeking a reliable and skilled Service Technician to join our commercial plumbing team. The ideal candidate will have hands-on experience in ...

Atlas Copco Group

Service Technician

Reno, NV · Remote

$29 - $36/hr

You will report to the Service Manager. * You will perform routine preventive service, troubleshoot and repair air compressors, air dryers (regenerative and refrigerated), drains, controllers, low ...

Nextech

HVAC Area Service Manager

Sparks, NV · On-site

$115K/yr

The Area Service Manager (ASM) will be responsible for managing the Technicians. In this position, the ideal candidate will be a technical leader in the industry, proven high quality of craftsmanship ...

Trek Bikes

Service Tech - Part Time

Reno, NV

$15 - $17/hr

When the Service Manager is not available, you are the face of the department to customers. We're looking for a teammate with stellar customer service chops and a willingness to learn. Because you'll ...

United Nissan of Reno

Service Porter

Reno, NV · On-site

$15 - $18/hr

Service Manager Position Summary: The Lot Attendant/Porter is responsible for maintaining a clean and well organized Service Department, service parking and Customer drive-through area, test driving ...

United Nissan of Reno

Service Porter

Reno, NV · On-site

$15 - $18/hr

Service Manager Position Summary: The Lot Attendant/Porter is responsible for maintaining a clean and well organized Service Department, service parking and Customer drive-through area, test driving ...

jacksons

Food Service Assistant Manager

Carson City, NV · On-site

$17.25 - $18.25/hr

The Food Service Assistant Manager drives sales by delivering great tasting food and effectively executing Jacksons fast-food program. You monitor sales data and adjust as business volumes dictate.

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All JobsService Manager JobsService Manager Jobs in Reno, NV

Service Manager information

See Reno, NV salary details

$32.9K

$69.8K

$118.2K

How much do service manager jobs pay per year?

As of Jun 10, 2026, the average yearly pay for service manager in Reno, NV is $69,765.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,800.00 and $80,300.00 per year, depending on experience, location, and employer.

What Is a Service Manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a Service Manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a Service Manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
More about Service Manager jobs
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Service Manager jobs near you

Branch Service Manager (Reno, NV)

Zionsbank Corp

Reno, NV

$56K - $65K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Nevada State Bank, a division of Zions Bancorporation, N.A., was founded on Dec. 9, 1959 by 12 businessmen full of Nevada's pioneering spirit. As a full-service bank, we offer a complete range of consumer, private, and business banking services. Our colleagues regularly volunteer in their communities and have been dedicated to helping make Nevada a better place to live for more than 60 years. By embracing the bank's Core Values of extraordinary service, adaptability, teamwork, communication, development, accountability, community, and respect-we have built a culture of service and engagement. NSB has a commitment to career development through tuition reimbursement and continuous learning opportunities, in addition to other competitive benefit offerings. We offer medical benefits on day one, 401k matching, and paid holidays. With a strong belief in diversity, equity, and inclusion, NSB offers several colleague-led diversity forums with the intent to ensure representation and cultural sharing among our colleagues. At Nevada State Bank, we truly believe that it matters WHO you work with.

We are now accepting applications for a Branch Service Manager to join the team located at our West Liberty branch in Reno, NV. West Liberty is located in our corporate building for Northern NV and Branch hours are Monday through Friday.

Essential Functions:

  • Be responsible to manage the branch service, sales and operations functions to achieve the strategic goals of the branch in coordination with a Branch Manager or Business Center Manager.
  • Be responsible to perform the following tasks and/or regularly makes substantially weighted recommendations regarding: interviewing, selecting, hiring, performance evaluations, advancement, and termination of employees.
  • Be responsible for training, coaching and mentoring employees.
  • Provides leadership and training for the sale and referral of bank products and services.
  • Be responsible to resolve and respond to client service issues, complex client complaints and questions.
  • Directs the work of managed employees.
  • If needed, schedules and sets hours of work.
  • Maintains production or sales records for use in supervision and/or performance management of employees, appraises employee productivity and efficiency.
  • Recommends promotions or other changes in employee status, handles employee complaints and grievances.
  • Perform other duties as assigned.

Qualifications:

  • 2 years' experience in retail banking, sales, new accounts, customer service, loan processes or other directly related experience. (Combination of education and experience may meet requirements.)
  • Knowledge of the banking industry, processes, procedures, regulations and products.
  • Knowledge of lending process and procedures.
  • Strong customer service, relationships building, sales and management skills.
  • Able to handle various client concerns and problems.
  • Good communication skills, both verbal and written.
  • Knowledge of computer programs, i.e., word processing, spreadsheets etc.
  • Ability to set and maintain high quality work standards.
  • Ability to lead a group.
  • Ability to deal effectively with people in various job capacities.
  • Excellent problem solving and communication skills.
  • High School diploma or equivalent.

Benefits:

  • Medical, Dental and Vision Insurance - START DAY ONE!
  • Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
  • Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
  • Paid Training, Paid Time Off (PTO) and 13 Paid Holidays, (includes Nevada Day & Family Day)
  • 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
  • Mental health benefits including coaching and therapy sessions
  • Tuition Reimbursement for qualifying employees
  • Employee Ambassador preferred banking products 

Pay range (depending on experience): $56,000 - $65,000.

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