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Service Manager Jobs in Reno, NV (NOW HIRING)

Position Summary As an HVAC Service Manager, you will lead a high-performing team dedicated to delivering exceptional HVAC service. Your role ensures operational excellence, customer satisfaction ...

HVAC Service Manager

Reno, NV · On-site

$90K - $115K/yr

Position Summary As an HVAC Service Manager, you will lead a high-performing team dedicated to delivering exceptional HVAC service. Your role ensures operational excellence, customer satisfaction ...

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Service Technician

Reno, NV · On-site

$24 - $50/hr

Service Manager / Operations Manager Job Summary: We are seeking a reliable and skilled Service Technician to join our commercial plumbing team. The ideal candidate will have hands-on experience in ...

Service Technician

Reno, NV · On-site +1

$29 - $36/hr

You will report to the Service Manager. * You will perform routine preventive service, troubleshoot and repair air compressors, air dryers (regenerative and refrigerated), drains, controllers, low ...

Service Porter

Reno, NV · On-site

$15 - $18/hr

Service Manager Position Summary: The Lot Attendant/Porter is responsible for maintaining a clean and well organized Service Department, service parking and Customer drive-through area, test driving ...

Service Porter

Reno, NV

$15 - $18/hr

Service Manager Position Summary: The Lot Attendant/Porter is responsible for maintaining a clean and well organized Service Department, service parking and Customer drive-through area, test driving ...

Under the supervision of the Customer Service Manager, the?Customer Service - Escalations team member's primary responsibilities include:? * Handling escalated member concerns while also providing ...

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Food Service Assistant Manager

Carson City, NV · On-site

$17.25 - $18.25/hr

The Food Service Assistant Manager drives sales by delivering great tasting food and effectively executing Jacksons fast-food program. You monitor sales data and adjust as business volumes dictate.

Food Service Assistant Manager

Carson City, NV · On-site

$17.25 - $18.25/hr

The Food Service Assistant Manager drives sales by delivering great tasting food and effectively executing Jacksons fast-food program. You monitor sales data and adjust as business volumes dictate.

Food Service Assistant Manager

Carson City, NV · On-site

$17.25 - $18.25/hr

The Food Service Assistant Manager drives sales by delivering great tasting food and effectively executing Jacksons fast-food program. You monitor sales data and adjust as business volumes dictate.

The Food Service Assistant Manager drives sales by delivering great tasting food and effectively executing Jacksons fast-food program. You monitor sales data and adjust as business volumes dictate.

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Service Manager information

See Reno, NV salary details

$32.9K

$69.8K

$118.2K

How much do service manager jobs pay per year?

As of Jul 3, 2026, the average yearly pay for service manager in Reno, NV is $69,765.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,800.00 and $80,300.00 per year, depending on experience, location, and employer.

What Is a Service Manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What are high paying manager jobs?

High-paying manager jobs include executive roles such as general manager, operations manager, and project manager, often requiring leadership skills, industry experience, and relevant certifications. Salaries vary by industry and location but typically range from $80,000 to over $150,000 annually for senior positions. Specialized fields like IT, finance, and healthcare tend to offer higher compensation for managerial roles.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to high customer interaction, problem-solving demands, and meeting performance targets. Stress levels vary based on the work environment, workload, and individual coping skills, but CSAs often need strong communication and patience to handle challenging situations effectively.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a Service Manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How much does a service manager make?

The average annual salary for a service manager in Ohio is approximately $65,000 to $85,000, depending on experience, industry, and company size. Salaries can vary based on certifications, technical skills, and the specific sector, such as automotive, hospitality, or technical services.

How does a Service Manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

What is the role of a service manager?

A service manager oversees the delivery of services to customers, ensuring quality, efficiency, and customer satisfaction. They coordinate staff, manage service processes, handle client issues, and often use management tools to monitor performance and improve operations.
What are the most commonly searched types of Service jobs in Reno, NV? The most popular types of Service jobs in Reno, NV are:
What are popular job titles related to Service Manager jobs in Reno, NV? For Service Manager jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Reno, NV look for? The top searched job categories for Service Manager jobs in Reno, NV are:
What cities near Reno, NV are hiring for Service Manager jobs? Cities near Reno, NV with the most Service Manager job openings:
Infographic showing various Service Manager job openings in Reno, NV as of June 2026, with employment types broken down into 1% As Needed, 80% Full Time, 13% Part Time, 5% Contract, and 1% Nights. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $69,765 per year, or $33.5 per hour.
HVAC Service Manager

HVAC Service Manager

Sierra Air

Reno, NV

$90K - $115K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted yesterday


Job description

Position Summary

As an HVAC Service Manager, you will lead a high-performing team dedicated to delivering exceptional HVAC service. Your role ensures operational excellence, customer satisfaction, and team development. This leadership position is pivotal to our commitment to providing superior HVAC solutions.

Key Responsibilities

  • Supervise, mentor, and inspire a team of HVAC technicians to achieve service excellence.
  • Conduct regular team meetings to share updates, provide training, and foster a positive team culture.
  • Oversee the recruitment, onboarding, and continuous professional development of team members.
  • Coordinate and manage daily service schedules, optimizing technician productivity.
  • Ensure timely completion of service calls and maintain high-quality standards.
  • Monitor and enforce safety protocols to promote a secure working environment.
  • Serve as the primary point of contact for escalated customer inquiries, ensuring resolution and satisfaction.
  • Maintain strong relationships with clients by addressing feedback and enhancing service offerings.
  • Develop and manage the service department's budget, focusing on cost control and profitability.
  • Track expenses and revenue to ensure the department meets financial goals.
  • Evaluate current service processes, identifying opportunities for efficiency and quality improvement.
  • Implement advanced HVAC technologies and best practices to stay ahead in the industry.
  • Ensure adherence to industry standards and regulatory requirements.
  • Maintain accurate service records and reports for internal and external use.

Qualifications

  • High school diploma or GED; technical training in HVAC is preferred.
  • A minimum of 5 years in HVAC services, with at least 2 years in a supervisory role.
  • Proven knowledge of HVAC systems, safety standards, and troubleshooting techniques.
  • Exceptional leadership, communication, and organizational skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Must be willing to undergo a background check, drug screen, physical, and lift test (must be able to frequently lift, push, and pull up to 50 lbs).
  • Valid driver's license with a clean driving record.

Benefits

  • Competitive salary with performance-based incentives.
  • Health insurance: Comprehensive medical, dental, and vision coverage.
  • Retirement plan: 401(k) with company match.
  • Paid time off: Generous vacation, holidays, and sick leave.
  • Career growth: Opportunities for ongoing training and professional development.
  • Company culture: A supportive and dynamic environment that values teamwork and employee satisfaction.

Work Environment

Works in field environments across residential job sites, climbing ladders and navigating uneven surfaces. Regularly works in confined spaces and moves materials up to 50 pounds. Operates hand and power tools and vehicles. Must be able to see, hear, and exchange accurate information with customers and team members. Regular exposure to outdoor weather, noise, and dust. Reasonable accommodations may be made to perform essential functions.

#SIRP

#SIRP

Pay Range
$90,000—$115,000 USD

About Sierra Air:

Sierra Air has installed over 30,000 heating and cooling systems in this area since 1986. We've earned a great reputation for providing our customers with friendly, reliable service and practical solutions that result in year-round comfort and savings. Honesty, integrity, and excellent customer service is our constant goal and top priority.

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