ZipRecruiter

Log In

1

Service Director Jobs in Nevada (NOW HIRING)

Lancesoft INC

People Service Director (S)

Elko, NV · On-site

$95K - $135K/yr

Reporting directly to the CEO and working closely with C-Suite, the Director of People Services plays a critical role in fostering a people first culture that supports more than 200 dedicated ...

JF Petroleum Group

Service Manager

Las Vegas, NV · On-site

Through direct supervision of technicians and close collaboration with their Dispatcher, the service manager shall oversee branch activities on break-fix and project work to assure that each is ...

JF Group

Service Manager

Las Vegas, NV · On-site

Through direct supervision of technicians and close collaboration with their Dispatcher, the service manager shall oversee branch activities on break-fix and project work to assure that each is ...

JF Group

Service Manager

Las Vegas, NV

Through direct supervision of technicians and close collaboration with their Dispatcher, the service manager shall oversee branch activities on break-fix and project work to assure that each is ...

Audi Henderson

Audi Service Technician

Henderson, NV

$30/hr

Out of state inquires and interviews may be held in advance via telephone with Service Director Brice McNeely at (702) 982-4620 or via email at BMcNeely@findlayauto.com Out of State Applicants may be ...

Heritage Springs

Dining Services Director

Las Vegas, NV · On-site

$65K - $70K/yr

You'll lead the way in providing five-star service to our residents, which makes you an integral part of the community's culture. What we look for in a Dining Services Director: * Preferred five ...

next page

Showing results 1-20

All JobsService JobsService Director JobsService Director Jobs in Nevada

Service Director information

See Nevada salary details

$31.1K

$104.6K

$177.7K

How much do service director jobs pay per year?

As of Jul 29, 2026, the average yearly pay for service director in Nevada is $104,553.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,900.00 and $122,200.00 per year, depending on experience, location, and employer.

What does a Service Director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a Service Director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a Service Director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

What Is a Service Director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

More about Service Director jobs
What are the most commonly searched types of Service jobs in Nevada? The most popular types of Service jobs in Nevada are:
What job categories do people searching Service Director jobs in Nevada look for? The top searched job categories for Service Director jobs in Nevada are:
What cities in Nevada are hiring for Service Director jobs? Cities in Nevada with the most Service Director job openings:
Service Director jobs near you
Infographic showing various Service Director job openings in Nevada as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $104,553 per year, or $50.3 per hour.

Service Director I

National Horizon Real Estate Services LLC

Las Vegas, NV • On-site

$65K - $75K/yr

Full-time

Posted 28 days ago

Job description

Service Director I
200+ Unit Multifamily Community | West Las Vegas, NV
Presented By: National Horizon Real Estate Services, LLC, in coordination with Blue Summit
Location: Las Vegas, Nevada
Pay Range: TBD based on experience
National Horizon Real Estate Services, LLC, in coordination with Blue Summit, is seeking an experienced Service Director I for a 200+ unit multifamily community located in West Las Vegas.
This role is ideal for a seasoned maintenance leader with strong technical skills, team supervision experience, and the ability to manage maintenance operations at scale. The community includes one-, two-, and three-bedroom apartment homes, modernized interiors, lifestyle amenities, on-site maintenance, and convenient access to major transportation corridors, shopping, dining, employment centers, and recreation.
Position Summary
The Service Director I is responsible for leading the maintenance operations of a large multifamily community, including work order performance, make-ready turns, preventive maintenance, vendor coordination, safety compliance, inventory control, curb appeal, and overall asset preservation.
This position requires a hands-on leader who can manage people, priorities, emergencies, vendors, budgets, inspections, and resident service without the property turning into an episode of "What the hell happened overnight?"
Essential Responsibilities
  • Oversee all maintenance operations for a large 200+ unit multifamily community.
  • Lead, train, schedule, and support service technicians, porters, groundskeepers, and maintenance team members.
  • Manage daily work orders, emergency repairs, resident service requests, and maintenance follow-up.
  • Ensure timely and high-quality apartment turns, make-ready completion, punch walks, and move-in readiness.
  • Maintain strong curb appeal, property cleanliness, common areas, amenities, building systems, and grounds.
  • Perform and supervise repairs related to plumbing, electrical, HVAC, appliances, carpentry, drywall, painting, locks, pools, irrigation, lighting, and general building maintenance.
  • Develop and maintain preventive maintenance programs for building systems, equipment, amenities, and community infrastructure.
  • Partner with the Business Manager and leadership team to support resident satisfaction, operational goals, occupancy, renewals, and community performance.
  • Coordinate vendor scheduling, bids, service quality, access, scope of work, and completion standards.
  • Monitor maintenance expenses, inventory, purchasing, supplies, tools, equipment, and vendor usage.
  • Conduct routine property inspections and identify safety, liability, maintenance, and capital improvement needs.
  • Respond to after-hours maintenance emergencies and participate in the on-call rotation as required.
  • Ensure compliance with company policies, OSHA standards, Fair Housing requirements, local codes, safety procedures, and applicable laws.
  • Maintain accurate maintenance records, inspection logs, inventory records, vendor documentation, and work order notes.
  • Support a professional, accountable, safety-focused maintenance culture.
Minimum Qualifications
  • Minimum 5+ years of multifamily maintenance experience required.
  • Prior experience in a maintenance supervisory or service leadership role required.
  • Experience supporting maintenance operations at a large multifamily community strongly preferred.
  • EPA certification required.
  • HVAC certification required.
  • Strong working knowledge of HVAC systems, plumbing, electrical, appliances, pools, turns, preventive maintenance, and general building repairs.
  • Experience supervising maintenance team members, assigning work, managing schedules, and ensuring accountability.
  • Ability to troubleshoot complex maintenance issues and make sound operational decisions.
  • Ability to manage high-volume work orders, make-readies, emergencies, vendors, and competing priorities.
  • Strong communication, organization, documentation, and resident service skills.
  • Ability to work a flexible schedule, including after-hours emergencies and on-call rotation.
  • Valid driver's license and reliable transportation may be required based on property needs.
Preferred Qualifications
  • Experience with 200+ unit or 500+ unit apartment communities.
  • Pool certification, CPO certification, or similar credentials preferred.
  • Nevada multifamily maintenance experience preferred.
  • Experience with property management software, mobile maintenance platforms, work order systems, and digital inventory tracking.
  • Experience with value-add, stabilized, transitional, or operationally complex assets.
  • Bilingual English/Spanish skills are a plus, but not required.
Physical Requirements
This position requires the ability to perform hands-on maintenance duties, including walking the property, climbing stairs and ladders, lifting and carrying equipment or supplies, bending, kneeling, reaching, using tools, working indoors and outdoors, and responding to maintenance needs in various weather conditions.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.
Compensation
Pay range is TBD based on experience. Final compensation will be determined based on qualifications, certifications, leadership experience, technical skills, operational background, and alignment with the needs of the community.
How to Apply
Interested candidates should submit a current resume for consideration. Please include relevant multifamily maintenance experience, certifications, supervisory background, technical skills, and work history.
Qualified candidates selected to move forward will receive additional information regarding next steps.
Equal Employment Opportunity Statement
National Horizon Real Estate Services, LLC and Blue Summit are Equal Opportunity Employers. Equal employment opportunities are provided to all employees and applicants without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, marital status, or any other status protected by applicable federal, state, or local law.
Employment decisions are based on qualifications, experience, merit, business needs, and the ability to perform the essential functions of the position, with or without reasonable accommodation.

Apply