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Service Director Jobs in Nevada (NOW HIRING)

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Director Surgical Services

Las Vegas, NV · On-site

$123K - $185K/yr

This Director of Surgical Services opportunity is based in Las Vegas, NV at an 834-bed acute care ... broad service mix including adult and pediatric surgery, adult and pediatric cardiac surgery ...

All Med Search

Director Surgical Services

Las Vegas, NV · On-site

$123K - $185K/yr

A Director of Surgical Services opportunity is available in Las Vegas, NV at an 834-bed acute care ... service lines including adult and pediatric surgery, adult and pediatric cardiac surgery ...

Prime Healthcare

Director of Surgical Services

Reno, NV · On-site

$122K - $154K/yr

Director of Surgical Services Perioperative Services | Full-Time | Days | Exempt The Director of Surgical Services provides strategic, clinical, and operational leadership for the Operating Room (OR ...

Fusion HCR

End User Services Director

Las Vegas, NV · On-site

Direct Hire Industry: Gaming & Hospitality Position Overview Fusion HCR is seeking an End User ... Manage a queue of EUS service requests to ensure timely response and effective support * Manage ...

Hamilton Company

Director of Customer Service

Reno, NV · On-site

$120K - $200K/yr

The Director of Customer Service is a leadership role responsible for designing and leading a modern, data-driven, and highly automated customer service organization. This role oversees all customer ...

Hamilton Company

Director of Customer Service

Reno, NV · On-site

$120K - $200K/yr

Responsibilities The Director of Customer Service is a leadership role responsible for designing and leading a modern, data-driven, and highly automated customer service organization. This role ...

Hamilton Company

Director of Customer Service

Reno, NV · On-site

Responsibilities The Director of Customer Service is a leadership role responsible for designing and leading a modern, data-driven, and highly automated customer service organization. This role ...

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Service Director information

See Nevada salary details

$31.1K

$104.6K

$177.7K

How much do service director jobs pay per year?

As of Aug 20, 2026, the average yearly pay for service director in Nevada is $104,553.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,900.00 and $122,200.00 per year, depending on experience, location, and employer.

What is a service director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

What does a service director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a service director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a service director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

How do you become a service director?

To become a service director, candidates typically need several years of experience in customer service, operations, or management roles, along with strong leadership and communication skills. A bachelor's degree in business, management, or a related field is often required, and some employers may prefer candidates with industry-specific certifications or advanced degrees. Progression usually involves advancing through supervisory or managerial positions before qualifying for a service director role.
More about Service Director jobs

What are the most commonly searched types of Service jobs in Nevada?

The most popular types of Service jobs in Nevada are:

What job categories do people searching Service Director jobs in Nevada look for?

The top searched job categories for Service Director jobs in Nevada are:

What cities in Nevada are hiring for Service Director jobs?

Cities in Nevada with the most Service Director job openings:

Service Director jobs near you
Infographic showing various Service Director job openings in Nevada as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $104,553 per year, or $50.3 per hour.

Director Surgical Services

TEEMA Solutions Group

Las Vegas, NV • On-site

$100 - $150/hr

Other

Posted 14 days ago

Job description

This Director of Surgical Services opportunity is based in Las Vegas, NV at an 834-bed acute care facility — the largest acute care hospital in Nevada — that houses a comprehensive stroke center (Gold Plus Performance Achievement Award recipient), the state's only fresh post‑op Pediatric Cardiac ICU, and a pediatric congenital heart program that is the only one of its kind in Nevada. The surgical program operates 23 ORs, performs more than 18,000 cases annually (60–80 cases per day), and supports a broad service mix including adult and pediatric surgery, adult and pediatric cardiac surgery, orthopedics, neurosurgery, burn, trauma, and urology. Approximately 45% of surgical volume originates from the emergency department, and the facility runs one of the highest-volume transfer intake programs in the region, receiving 30 or more transfers per day from outlying facilities.

The role

The Director of Surgical Services reports to the VP of Surgical Services and COO, and holds direct oversight of the OR, CVOR, anesthesia techs, endoscopy, sterile processing (SPD), and EVS-OR, supported by three managers and 167 FTEs. The Director leads clinical quality and patient safety by identifying and implementing evidence-based practices across the surgical division, managing clinical practice variation to improve efficiency and outcomes, and ensuring compliance with all regulatory and accreditation standards. Budget accountability is core to the position — the Director owns annual revenue and expense forecasting, monitors department budget performance, drives labor management through scheduling excellence and productivity controls, and identifies supply and equipment cost-reduction opportunities. In partnership with the administrative team and physician leaders, the Director evaluates and develops service line growth opportunities, leveraging the facility's established transfer and outreach infrastructure to expand surgical volume. The Director also shapes nursing practice and unit operations by developing policies, procedures, and competency standards that ensure appropriate staffing levels and care delivery across this high‑acuity, high‑volume surgical environment.

What we’re looking for
  • Bachelor of Science in Nursing (BSN) required
  • Master's degree preferred
  • Minimum 1 year of recent acute care Director of Surgical Services experience required
  • Minimum 3 years of applicable experience in acute care Surgical Services required
  • Active RN licensure required
Schedule

Full‑time, day shift, Monday through Friday with no weekend requirement.

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