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Service Manager Jobs in Illinois (NOW HIRING)

Deutz

Service Manager

Elgin, IL · On-site

$75K - $90K/yr

Service Manager Location: 1250 Elgin IL Working hours: DEUTZ is one of the world's leading manufacturers of innovative drive systems. Its core competences are the development, production ...

Fairstead ESC LLC

Service Manager

Champaign, IL

The Service Manager manages and supervises the repair and maintenance of property buildings. They ensure the timely installation of mechanical equipment and upkeep of Fairstead's property to ensure ...

Runde Chevrolet

Service Manager

East Dubuque, IL

Service Manager ABOUT RUNDE CHEVROLET Runde Chevrolet is part of the Runde Auto Group, a family-owned and operated dealer group with four locations serving the Tri-State area. We've built a ...

Runde Chevrolet

Service Manager

East Dubuque, IL · On-site

Service Manager ABOUT RUNDE CHEVROLET Runde Chevrolet is part of the Runde Auto Group, a family-owned and operated dealer group with four locations serving the Tri-State area. We've built a ...

Runde Chevrolet

Service Manager

East Dubuque, IL

Service Manager ABOUT RUNDE CHEVROLET Runde Chevrolet is part of the Runde Auto Group, a family-owned and operated dealer group with four locations serving the Tri-State area. We've built a ...

Logan's Roadhouse

Service Manager

East Peoria, IL · On-site

The Service Manager will strive to deliver exceptional customer service while monitoring guest satisfaction and developing ways to improve the dining experience. The Service Manager will work to ...

Runde Chevrolet

Service Manager

East Dubuque, IL · On-site

Service Manager ABOUT RUNDE CHEVROLET Runde Chevrolet is part of the Runde Auto Group, a family-owned and operated dealer group with four locations serving the Tri-State area. We've built a ...

Logan's Roadhouse

Service Manager

Marion, IL · On-site

The Service Manager will strive to deliver exceptional customer service while monitoring guest satisfaction and developing ways to improve the dining experience. The Service Manager will work to ...

Addison Group

Service Manager

Vernon Hills, IL · On-site

Looking for a Service Manager to lead technical support, warranty operations, and field service performance across North America. This is a highly visible leadership role where you'll manage a team ...

Dobbs Tire And Auto Centers

Service Manager

Waterloo, IL · On-site

$62K - $106K/yr

Service Manager CLASSIFICATION: Exempt POSITION OVERVIEW: Driven by Dobbs, our family of brands brings together Dobbs Tire and Auto Centers--founded in 1976 in South St. Louis, MO as a family-owned ...

Texas Roadhouse

Service Manager

Dekalb, IL · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Pretiumenterpriseservices

SERVICE MANAGER II JOB TITLE: Service Manager II Unit Size: 300-500 units in one community Exempt status: Nonexempt Pay Class: Hourly - Full Time REPORTS TO: Community Manager DIRECT REPORTS: No ...

Wickstrom Ford

Service Manager

Barrington, IL · On-site

We are looking for an experienced friendly Service Manager to help our current managers lead the team. Ford and CJDR experience preferred but not required. Must be good at working with advisors on ...

Texas Roadhouse

Service Manager

Mattoon, IL

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Texas Roadhouse

Service Manager

Forsyth, IL

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Auffenberg Dealer Group

Service Manager

Shiloh, IL · On-site

$100K - $150K/yr

Job Summary Auffenberg Dealer Group is looking for a Service Manager to take our customer experience to the next level. The ideal candidate will have experience in the Automotive industry with a ...

Wickstrom Ford

Service Manager

Barrington, IL · On-site

We are looking for an experienced friendly Service Manager to help our current managers lead the team. Ford and CJDR experience preferred but not required. Must be good at working with advisors on ...

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Showing results 21-40

All JobsService JobsService Manager JobsService Manager Jobs in Illinois

Service Manager information

See Illinois salary details

$32K

$67.8K

$114.8K

How much do service manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for service manager in Illinois is $67,803.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,400.00 and $78,000.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Illinois? The most popular types of Service jobs in Illinois are:
What are popular job titles related to Service Manager jobs in Illinois? For Service Manager jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Illinois look for? The top searched job categories for Service Manager jobs in Illinois are:
What cities in Illinois are hiring for Service Manager jobs? Cities in Illinois with the most Service Manager job openings:
Service Manager jobs near you
Infographic showing various Service Manager job openings in Illinois as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $67,803 per year, or $32.6 per hour.

Service Manager

Deutz

Elgin, IL • On-site

$75K - $90K/yr

Full-time

Re-posted 24 days ago

Job description

Service Manager
Location: 1250 Elgin IL
Working hours:
DEUTZ is one of the world's leading manufacturers of innovative drive systems. Its core competences are the development, production, distribution and servicing of diesel, gas and electric drivetrains for professional applications that is used in construction equipment, agricultural machinery, material handling equipment, stationary equipment, commercial vehicles, rail vehicles and other applications.
Pay: $75,000 - $90,000 per year
Job Summary
The Service Manager will assist and repair the shop and the field. This role will also perform testing and modifications of new and used engines. The Service Manager will manage Field Technician's job performance using KPIs, service software, customer feedback, and training. The Service Manager will be expected to deliver high-quality customer service and represent the DEUTZ brand professionally. The ideal candidate must have a consistent willingness to increase their personal knowledge about our business, our products, our markets, and the customers we serve. Additionally, the ideal candidate must be a self-motivated individual with a results-driven attitude and a strong willingness to provide leadership by fostering a safe working environment while ensuring operational efficiencies are all met.
Essential Duties and Responsibilities
  • Manage shop and field technicians; schedule, quote, and invoice all service jobs in a timely manner
  • Oversee all Workshop and Field activities, including all required documentation per job
  • Procurement of parts and materials needed for Workshop and Field activities.
  • Work directly with sales and project management team members on value-add products and modifications to new engine packages.
  • Perform inspection and failure analysis of damaged engines and communicate required repairs with customers.
  • Repair engines damaged by shipping and handling.
  • Perform dynamometer testing of engines, as required.
  • Perform engine modifications by removing and adding external engine components, as required.
  • Supervise assembly and testing of value-added engine packages.
  • Work directly with Material Coordinator and Material Planner on requirements for assembly projects.
  • Assist with the development and continuous improvement of line layout, equipment needs, and assembly processes for value add and shop repairs.
  • Maintain specialty tooling workshop and field requirements per DEUTZ AG expectations.
  • Position will require the ability to perform in a fast-paced environment, meet deadlines, and work well under pressure
  • Report field activities and gather/refine ideas on how to improve DEUTZ products and policies.
  • Assist in engine application/installation inspection.
  • Train and assist in technical training of personnel at Distributors, Dealers, OEMs, Rental companies, and End Users.
  • Handle all administrative issues business-likely, including call reports, itineraries, expense reports, budgets, forecasts, and other requests for action or information.
  • Other duties may be assigned as required.

Other Qualifications
  • Proficient with 12- and 24-volt electrical systems.
  • Strong understanding of Diesel engine fuel system
  • Must be well-versed in troubleshooting engine problems.
  • Ability to understand and follow detailed assembly procedures.
  • Understanding torque values and special procedures during engine assembly.
  • Ability to operate a forklift and overhead crane.
  • Ability to work with hand and power tools.
  • Ability to manage more than one territory and handle multiple tasks efficiently

Supervisory Responsibility
  • Leads a team

Travel Requirements
  • Anticipated domestic and international travel is approximately 10-25% depending on business needs.

Minimum Requirements
  • High School Diploma
  • 5 Years management experience
  • Minimum of 5 years' experience in diesel industry
  • Strong ability to carry out tasks and job descriptions with a maximum degree of quality and no supervision.

Preferred Requirements
  • Successful completion of all DEUTZ Training Classes
  • Computer knowledge in (MS Office, Word, Excel) SAP, and Field Aware is a plus

Physical Requirements
  • Manufacturing assembly and warehouse environments. Subject to noise, dust, diesel fuel, oil, and extreme hot/cold temperatures. No A/C.
  • If an employee is in the office area, the noise level in the work environment is usually quiet to moderate.

EEO Statement
DEUTZ is an equal opportunity employer and considers all applicants for employment based on merit, competence, performance, and business needs. We do not discriminate on the bases of any status protected under federal, state, or local law. Applicants will be considered regardless of their race, color, sex, gender identity or expression, age, religion, creed, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state, or local law. In addition to complying with all applicable laws, DEUTZ also has a strong corporate commitment to inclusion.

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