SERVICE MANAGER Location: Banff, Alberta Salary: Starting at $95,000+ Bonus: Performance-based bonus potential Benefits: Comprehensive medical, dental, vision, life & disability insurance, company ...
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SERVICE MANAGER Location: Banff, Alberta Salary: Starting at $95,000+ Bonus: Performance-based bonus potential Benefits: Comprehensive medical, dental, vision, life & disability insurance, company ...
New
SERVICE MANAGER Location: Banff, Alberta Salary: Starting at $95,000+ Bonus: Performance-based bonus potential Benefits: Comprehensive medical, dental, vision, life & disability insurance, company ...
New
Service Manager We are looking for an exceptional Service Manager to join our team in Camrose, AB . This position will have support from a great leadership team, the ability to grow a department ...
Service Manager We are looking for an exceptional Service Manager to join our team in Camrose, AB . This position will have support from a great leadership team, the ability to grow a department ...
Service Manager The Service Manager will be responsible for managing the sales and delivery of agriculture equipment after-market support services (component diagnostics, repair, and replacement)
Service Manager The Service Manager will be responsible for managing the sales and delivery of agriculture equipment after-market support services (component diagnostics, repair, and replacement)
Camrose, AB · On-site
Service Manager We are looking for an exceptional Service Manager to join our team in Camrose, AB . This position will have support from a great leadership team, the ability to grow a department ...
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Camrose, AB · On-site
Service Manager We are looking for an exceptional Service Manager to join our team in Camrose, AB . This position will have support from a great leadership team, the ability to grow a department ...
Fort Mcmurray, AB · On-site
The Service Manager will be responsible for managing the sales and delivery of heavy duty equipment after-market support services (component diagnostics, repair, and replacement). This includes ...
Fort Mcmurray, AB · On-site
The Service Manager will be responsible for managing the sales and delivery of heavy duty equipment after-market support services (component diagnostics, repair, and replacement). This includes ...
Edmonton, AB · On-site
CA$90K - CA$110K/yr
As the Service Manager, you will be responsible for managing the performance of the local Service department and team. Essential Duties & Responsibilities As the Service Manager your key ...
Edmonton, AB · On-site
CA$90K - CA$110K/yr
As the Service Manager, you will be responsible for managing the performance of the local Service department and team. Essential Duties & Responsibilities As the Service Manager your key ...
Edmonton, AB · On-site
CA$90K - CA$110K/yr
As the Service Manager, you will be responsible for managing the performance of the local Service department and team. Essential Duties & Responsibilities As the Service Manager your key ...
Edmonton, AB · On-site
CA$90K - CA$110K/yr
As the Service Manager, you will be responsible for managing the performance of the local Service department and team. Essential Duties & Responsibilities As the Service Manager your key ...
Managing the Service department operations and scheduling * Ensuring all corporate policies, protocols, and procedures related to our Proprietary Repair Maintenance system are properly entered and ...
Managing the Service department operations and scheduling * Ensuring all corporate policies, protocols, and procedures related to our Proprietary Repair Maintenance system are properly entered and ...
CA$125/hr
The Service Manager will provide both strategic and hands-on leadership across all service activities. This individual will possess a strong mechanical and process equipment background, with the ...
CA$125/hr
The Service Manager will provide both strategic and hands-on leadership across all service activities. This individual will possess a strong mechanical and process equipment background, with the ...
Calgary, AB · On-site
Implement strategies to boost service sales, such as upselling and cross-selling. * Cost Management: Control expenses by optimizing resource use and reducing waste. * Profit Margins: Monitor profit ...
New
Calgary, AB · On-site
Implement strategies to boost service sales, such as upselling and cross-selling. * Cost Management: Control expenses by optimizing resource use and reducing waste. * Profit Margins: Monitor profit ...
New
Implement strategies to boost service sales, such as upselling and cross-selling. * Cost Management: Control expenses by optimizing resource use and reducing waste. * Profit Margins: Monitor profit ...
New
Implement strategies to boost service sales, such as upselling and cross-selling. * Cost Management: Control expenses by optimizing resource use and reducing waste. * Profit Margins: Monitor profit ...
New
Claresholm, AB · On-site
The Service Manager will be responsible for managing the sales and delivery of agriculture equipment after-market support services (component diagnostics, repair, and replacement). This includes ...
Claresholm, AB · On-site
The Service Manager will be responsible for managing the sales and delivery of agriculture equipment after-market support services (component diagnostics, repair, and replacement). This includes ...
CA$65K - CA$85K/yr
Fountain Tire Whitecourt is searching for a friendly, knowledgeable, and experienced Service Manager to manage the operations of the service department to drive productivity, quality assurance and to ...
CA$65K - CA$85K/yr
Fountain Tire Whitecourt is searching for a friendly, knowledgeable, and experienced Service Manager to manage the operations of the service department to drive productivity, quality assurance and to ...
CA$65K - CA$85K/yr
Overview Fountain Tire Whitecourt is searching for a friendly, knowledgeable, and experienced Service Manager to manage the operations of the service department to drive productivity, quality ...
CA$65K - CA$85K/yr
Overview Fountain Tire Whitecourt is searching for a friendly, knowledgeable, and experienced Service Manager to manage the operations of the service department to drive productivity, quality ...
The Assistant Service Manager position requires a thorough understanding of retail service operations. The successful candidate will have supervisory experience and a proven track record in ...
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The Assistant Service Manager position requires a thorough understanding of retail service operations. The successful candidate will have supervisory experience and a proven track record in ...
The Assistant Service Manager will assist the Service Manager in developing strategies to improve sales, effectively handle customer complaints, and assist with managing Service Techs. The Assistant ...
The Assistant Service Manager will assist the Service Manager in developing strategies to improve sales, effectively handle customer complaints, and assist with managing Service Techs. The Assistant ...
Stettler, AB · On-site
The Service Manager will be responsible for managing the sales and delivery of agriculture equipment after-market support services (component diagnostics, repair, and replacement). This includes ...
Stettler, AB · On-site
The Service Manager will be responsible for managing the sales and delivery of agriculture equipment after-market support services (component diagnostics, repair, and replacement). This includes ...
Fountain Tire Edson is searching for a friendly, knowledgeable, and experienced Service Manager to manage the operations of the service department to drive productivity, quality assurance and to ...
Fountain Tire Edson is searching for a friendly, knowledgeable, and experienced Service Manager to manage the operations of the service department to drive productivity, quality assurance and to ...
Overview Fountain Tire Edson is searching for a friendly, knowledgeable, and experienced Service Manager to manage the operations of the service department to drive productivity, quality assurance ...
Overview Fountain Tire Edson is searching for a friendly, knowledgeable, and experienced Service Manager to manage the operations of the service department to drive productivity, quality assurance ...
As the Assistant Service Manager , you'll play a key role in ensuring the smooth and efficient operation of our Service Department. This hands-on leadership role oversees daily shop activities, team ...
As the Assistant Service Manager , you'll play a key role in ensuring the smooth and efficient operation of our Service Department. This hands-on leadership role oversees daily shop activities, team ...
$25K - $31.5K
4% of jobs
$31.5K - $38K
9% of jobs
$44.2K is the 25th percentile. Wages below this are outliers.
$38K - $44.5K
13% of jobs
$44.5K - $51K
14% of jobs
The median wage is $55.6K / yr.
$51K - $57.5K
15% of jobs
$57.5K - $64K
13% of jobs
$68.9K is the 75th percentile. Wages above this are outliers.
$64K - $70.5K
11% of jobs
$70.5K - $77K
11% of jobs
$77K - $83.5K
6% of jobs
$83.5K - $90K
3% of jobs
$90K - $96.5K
2% of jobs
$25K
$60.1K
$96.5K
Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.
| Aspect | Service Manager | Customer Service Supervisor |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are common | Often requires a high school diploma or associate degree; some roles prefer customer service certifications |
| Work Environment | Oversees service departments, manages teams, and interacts with clients in service centers or corporate offices | Supervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings |
| Employer & Industry Usage | Used across industries like automotive, IT, hospitality, and facilities management | Common in retail, telecommunications, and hospitality sectors |
The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.
Other
Medical, Dental, Vision, Life, Retirement
Posted yesterday
SERVICE MANAGER
Location: Banff, Alberta
Salary: Starting at $95,000+
Bonus: Performance-based bonus potential
Benefits: Comprehensive medical, dental, vision, life & disability insurance, company-matched pension, RRSP, transit reimbursement, complimentary meals, hotel discounts, and extensive career development opportunities.
I am hiring on behalf of a luxury, internationally recognized five-star hotel for a Service Manager position.
This leadership role is responsible for overseeing a premier food & beverage operation, ensuring exceptional guest experiences, strong financial performance, and the development of a high-performing service team.
Key Responsibilities:
• Lead day-to-day service operations with a focus on guest satisfaction and operational excellence
• Support budgeting, forecasting, labor management, payroll, and cost controls
• Recruit, train, mentor, and develop service colleagues and supervisors
• Drive revenue growth through service initiatives, upselling opportunities, and guest engagement
• Partner with culinary and beverage teams to maintain exceptional product quality and service standards
• Ensure outlet standards, cleanliness, atmosphere, and presentation consistently exceed expectations
• Monitor inventory, purchasing, and operational efficiencies
• Ensure compliance with health & safety, food safety, liquor licensing, and company standards
Ideal Background:
• Previous leadership experience as a Service Manager, Assistant General Manager, Restaurant Manager, Lounge Manager, or similar role
• Strong operational and financial acumen
• Experience leading teams in a luxury, upscale, or high-volume hospitality environment
• Excellent communication, coaching, and leadership skills
• Proven ability to drive guest satisfaction and team engagement
• Experience with hospitality systems such as Micros, Avero, or similar platforms is an asset
Industry: Luxury Hospitality / Food & Beverage
Work Authorization: Must be legally eligible to work in Canada