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Service Manager Jobs in Alberta (NOW HIRING)

SERVICE MANAGER Location: Banff, Alberta Salary: Starting at $95,000+ Bonus: Performance-based bonus potential Benefits: Comprehensive medical, dental, vision, life & disability insurance, company ...

New

Service Manager We are looking for an exceptional Service Manager to join our team in Camrose, AB . This position will have support from a great leadership team, the ability to grow a department ...

Service Manager The Service Manager will be responsible for managing the sales and delivery of agriculture equipment after-market support services (component diagnostics, repair, and replacement)

Service Manager We are looking for an exceptional Service Manager to join our team in Camrose, AB . This position will have support from a great leadership team, the ability to grow a department ...

The Service Manager will be responsible for managing the sales and delivery of heavy duty equipment after-market support services (component diagnostics, repair, and replacement). This includes ...

Service Manager

Edmonton, AB · On-site

CA$90K - CA$110K/yr

As the Service Manager, you will be responsible for managing the performance of the local Service department and team. Essential Duties & Responsibilities As the Service Manager your key ...

Service Manager

Edmonton, AB · On-site

CA$90K - CA$110K/yr

As the Service Manager, you will be responsible for managing the performance of the local Service department and team. Essential Duties & Responsibilities As the Service Manager your key ...

Managing the Service department operations and scheduling * Ensuring all corporate policies, protocols, and procedures related to our Proprietary Repair Maintenance system are properly entered and ...

The Service Manager will provide both strategic and hands-on leadership across all service activities. This individual will possess a strong mechanical and process equipment background, with the ...

Implement strategies to boost service sales, such as upselling and cross-selling. * Cost Management: Control expenses by optimizing resource use and reducing waste. * Profit Margins: Monitor profit ...

New

Implement strategies to boost service sales, such as upselling and cross-selling. * Cost Management: Control expenses by optimizing resource use and reducing waste. * Profit Margins: Monitor profit ...

New

The Service Manager will be responsible for managing the sales and delivery of agriculture equipment after-market support services (component diagnostics, repair, and replacement). This includes ...

Fountain Tire Whitecourt is searching for a friendly, knowledgeable, and experienced Service Manager to manage the operations of the service department to drive productivity, quality assurance and to ...

The Service Manager will be responsible for managing the sales and delivery of agriculture equipment after-market support services (component diagnostics, repair, and replacement). This includes ...

Fountain Tire Edson is searching for a friendly, knowledgeable, and experienced Service Manager to manage the operations of the service department to drive productivity, quality assurance and to ...

Overview Fountain Tire Edson is searching for a friendly, knowledgeable, and experienced Service Manager to manage the operations of the service department to drive productivity, quality assurance ...

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Service Manager information

See Alberta salary details

$25K

$60.1K

$96.5K

How much do service manager jobs pay per year?

As of Jun 12, 2026, the average yearly pay for service manager in Alberta is $60,138.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $72,000.00 per year, depending on experience, location, and employer.

What Is a Service Manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a Service Manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a Service Manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
What are the most commonly searched types of Service jobs in Alberta? The most popular types of Service jobs in Alberta are:
What job categories do people searching Service Manager jobs in Alberta look for? The top searched job categories for Service Manager jobs in Alberta are:
What cities in Alberta are hiring for Service Manager jobs? Cities in Alberta with the most Service Manager job openings:

Other

Medical, Dental, Vision, Life, Retirement

Posted yesterday


Job description

SERVICE MANAGER

Location: Banff, Alberta

Salary: Starting at $95,000+

Bonus: Performance-based bonus potential

Benefits: Comprehensive medical, dental, vision, life & disability insurance, company-matched pension, RRSP, transit reimbursement, complimentary meals, hotel discounts, and extensive career development opportunities.


I am hiring on behalf of a luxury, internationally recognized five-star hotel for a Service Manager position.

This leadership role is responsible for overseeing a premier food & beverage operation, ensuring exceptional guest experiences, strong financial performance, and the development of a high-performing service team.


Key Responsibilities:

• Lead day-to-day service operations with a focus on guest satisfaction and operational excellence

• Support budgeting, forecasting, labor management, payroll, and cost controls

• Recruit, train, mentor, and develop service colleagues and supervisors

• Drive revenue growth through service initiatives, upselling opportunities, and guest engagement

• Partner with culinary and beverage teams to maintain exceptional product quality and service standards

• Ensure outlet standards, cleanliness, atmosphere, and presentation consistently exceed expectations

• Monitor inventory, purchasing, and operational efficiencies

• Ensure compliance with health & safety, food safety, liquor licensing, and company standards


Ideal Background:

• Previous leadership experience as a Service Manager, Assistant General Manager, Restaurant Manager, Lounge Manager, or similar role

• Strong operational and financial acumen

• Experience leading teams in a luxury, upscale, or high-volume hospitality environment

• Excellent communication, coaching, and leadership skills

• Proven ability to drive guest satisfaction and team engagement

• Experience with hospitality systems such as Micros, Avero, or similar platforms is an asset

Industry: Luxury Hospitality / Food & Beverage

Work Authorization: Must be legally eligible to work in Canada