Brandt Tractor

60 jobs near Columbus, OH

This position is responsible for promoting all aspects of the business of Brandt Finance in support of wholegoods sales for Brandt Tractor Ltd., and is expected to market services provided by Brandt ...

The Retail Finance Manager is responsible for promoting and managing all aspects of Brandt Finance services to support Wholegoods sales for Brandt Tractor Ltd. This role focuses on developing and ...

The Director of Centeralized Warranty is responsible for managing and maintaining the centralized warranty department for Brandt Tractor. This includes all lines of business in which Brandt ...

Brandt Tractor is looking for Pre-Delivery Inspection (PDI) Technicians for our Regina, SK location. We are looking for individuals who are highly motivated, detailed-oriented, and take pride in ...

Brandt Tractor is looking for Pre-Delivery Inspection (PDI) Technicians for our Regina, SK location. We are looking for individuals who are highly motivated, detailed-oriented, and take pride in ...

Brandt Tractor Ltd., has an opening for a Summer Student (temporary help) working in the Parts Warehouse/Service department of our Estevan Peterbilt location. Duties & Responsibilities * Cleaning and ...

Brandt Tractor Ltd., the world's largest privately held John Deere Equipment dealer, has an opening for a Summer Student (temporary help) working in the Service department of our Bassano location.

Arranges, manages and coordinates Brandt Tractor events such as tradeshow, branch open house, customer tours, hospitality events, sponsorship events and others. Responsible with Brandt's association ...

Brandt Tractor Ltd. has an exciting opportunity for a Branch Manager in our Sudbuy Brandt Peterbilt location. Reporting to the Division Manager, the successful candidate will responsible for managing ...

Brandt Tractor Ltd. has an exciting opportunity for a Branch Manager in our Mississauga Brandt Peterbilt location. Reporting to the Division Manager, the successful candidate will responsible for ...

Brandt Tractor Ltd est à la recherche d'un · e commis aux pièces pour notre succursale de Brossard Construction et Foresterie . La personne responsable des pièces est chargée d'aider les clients ...

The Field Operations Manager provides leadership and support for Brandt Tractor customer-facing service support functions. This position executes our strategic business plan and oversees development ...

Overview Brandt Tractor Ltd. has an exciting opportunity for a Branch Manager in our North Bay Brandt Peterbilt location. Reporting to the Division Manager, the successful candidate will responsible ...

Overview Brandt Tractor Ltd is currently seeking a Territory Manager - Transportation for our Vars Brandt Peterbilt location. The Territory Manager - Transportation role is vital in the creation ...

Brandt Tractor Ltd. has an exciting opportunity for a Branch Manager in our Hanna and Coronation Agriculture locations. Reporting to the Vice President of Operations, the successful candidate will be ...

Overview Brandt Tractor Ltd. has an exciting opportunity for a Branch Manager in our Ayr Brandt Peterbilt location. Reporting to the Division Manager, the successful candidate will responsible for ...

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Technical Machine Specialist - Customer Support Center - Peterbilt

Brandt

Regina, SK • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

Brandt Seeking a Truck & Transportation Technical Machine Specialist based in either our Mississauga Peterbilt or Regina Customer Support Center.

The Technical Machine Specialist provides advanced technical support for equipment distributed by Brandt Tractor, acting as the key liaison between Brandt Tractor branches and equipment manufacturers, including John Deere DTAC and other OEMs. This role is responsible for diagnosing and resolving complex product issues using technical expertise, experience, and manufacturer resources. Additionally, the Technical Machine Specialist supports Machine Monitoring Specialists and branch personnel by delivering expert guidance and ensuring effective problem resolution across all equipment platforms. 

DUTIES & RESPONSIBILITIES INCLUDE BUT NOT LIMITED TO:  

  • Collaborate with service departments to identify and execute machine repairs by monitoring DTC’s and Expert Alerts through the Foresight database. 
  • Investigate and research machine activity and provide recommendation of action.
  • Effectively communicate the appropriate actions to the Service Departments or customers via telephone, e-mail or ticketing system.
  • Follow up on previous recommendations to ensure problem resolution and identify learning opportunities.
  • Provide Fleet Health reports as a value provided activity for customers and Brandt.
  • Manage the dealer technical resolution process and relationship with John Deere and other equipment OEM’s.
  • Provides primary or secondary support to Brandt Tractor Branches to increase speed and quality of customer technical issue resolution.
  • Access and utilize OEM equipment technical information.
  • Provide machine diagnostic assistance between the branches, OEM ‘s and customers.
  • Work with John Deere DTAC and the MHMC (Machine Health Monitoring Center) to:
    • Identify and resolve technical problems
    • Provide direction and technical assistance to the branches.
    • Provides failure analysis reports to Brandt Tractor Branches, John Deere and customers 
    • Create and distribute technical service-related memos.
  • Other duties as assigned.

QUALIFICATIONS/REQUIREMENTS: 

  • Knowledge of heavy equipment and dealership service departments.
  • Knowledge of machine applications, design, functionality, and understanding the environmental effect on the equipment performance.
  • Understand effective inspection process and equipment lifecycle planning.
  • Possess strong technical and diagnostic capabilities.
  • Possess strong background in computer application and analytics.
  • Possess broad product and application knowledge.
  • Ability to communicate effectively.
  • Ability to filter and correlate different data sources to create an accurate recommendation.
  • Mechanical Engineering or Heavy Duty Mechanic (Capstone Certification) considered an asset.
  • Bilingual considered an asset.

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