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Service Excellence Manager Jobs in Florida (NOW HIRING)

Climate Pros LLC

Service Manager

Tamarac, FL · On-site

Your role isn't just about fixing equipment; it's about cultivating a culture of excellence where ... Service Management: * Provide exceptional support to both internal and external customers.

Public Storage

District Manager

Davie, FL · On-site

$116K/yr

Drive your team with effective communication and provide coaching on customer service and sales strategies Brand Ambassador & Operational Excellence: * Managing physical assets including repair and ...

Public Storage

District Manager

Pensacola, FL

Drive your team with effective communication and provide coaching on customer service and sales strategies Brand Ambassador & Operational Excellence: * Managing physical assets including repair and ...

Public Storage

District Manager

Pembroke Pines, FL · On-site

Drive your team with effective communication and provide coaching on customer service and sales strategies Brand Ambassador & Operational Excellence: * Managing physical assets including repair and ...

Public Storage

District Manager

Miami Lakes, FL

$116K/yr

Drive your team with effective communication and provide coaching on customer service and sales strategies Brand Ambassador & Operational Excellence: * Managing physical assets including repair and ...

Public Storage

District Manager

Panama City, FL · On-site

$109K/yr

Drive your team with effective communication and provide coaching on customer service and sales strategies Brand Ambassador & Operational Excellence: * Managing physical assets including repair and ...

Public Storage

District Manager

Miami Lakes, FL

$116K/yr

Drive your team with effective communication and provide coaching on customer service and sales strategies Brand Ambassador & Operational Excellence: * Managing physical assets including repair and ...

Public Storage

District Manager

Pembroke Pines, FL · On-site

$116K/yr

Drive your team with effective communication and provide coaching on customer service and sales strategies Brand Ambassador & Operational Excellence: * Managing physical assets including repair and ...

Walk On's

Service Manager

Saint Johns, FL · On-site

General Manager Position Summary The Service Manager leads and motivates the Front of House (FOH) ... Key Responsibilities Guest Experience & Service Excellence * Ensure consistent execution of Walk-On ...

Public Storage

District Manager

Miami Lakes, FL

$116K/yr

Drive your team with effective communication and provide coaching on customer service and sales strategies Brand Ambassador & Operational Excellence: * Managing physical assets including repair and ...

Public Storage

District Manager

Hollywood, FL · On-site

$116K/yr

Drive your team with effective communication and provide coaching on customer service and sales strategies Brand Ambassador & Operational Excellence: * Managing physical assets including repair and ...

Public Storage

District Manager

Davie, FL

$116K/yr

Drive your team with effective communication and provide coaching on customer service and sales strategies Brand Ambassador & Operational Excellence: * Managing physical assets including repair and ...

Public Storage

District Manager

Hollywood, FL · On-site

Drive your team with effective communication and provide coaching on customer service and sales strategies Brand Ambassador & Operational Excellence: * Managing physical assets including repair and ...

Public Storage

District Manager

Daytona Beach, FL · On-site

$109K/yr

Drive your team with effective communication and provide coaching on customer service and sales strategies Brand Ambassador & Operational Excellence: * Managing physical assets including repair and ...

Public Storage

District Manager

Daytona Beach, FL · On-site

$109K/yr

Drive your team with effective communication and provide coaching on customer service and sales strategies Brand Ambassador & Operational Excellence: * Managing physical assets including repair and ...

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Showing results 21-40

All JobsService Excellence JobsService Excellence Manager JobsService Excellence Manager Jobs in Florida

Service Excellence Manager information

See Florida salary details

$24.7K

$52.3K

$88.6K

How much do service excellence manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for service excellence manager in Florida is $52,288.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,900.00 and $60,200.00 per year, depending on experience, location, and employer.

What is a service excellence manager?

A Service Excellence Manager is a professional responsible for ensuring high standards of customer service and satisfaction within an organization. They develop and implement strategies to improve service delivery, monitor customer feedback, and work with teams to enhance the overall customer experience. Their goal is to foster a culture of excellence and continuous improvement, addressing issues and driving initiatives that align with customer needs and organizational objectives.

How does a service excellence manager typically collaborate with cross-functional teams to enhance customer satisfaction?

A Service Excellence Manager regularly works with departments such as operations, customer service, quality assurance, and IT to identify pain points in the customer journey. They facilitate workshops, lead process improvement initiatives, and ensure that feedback from both customers and internal stakeholders translates into actionable improvements. By fostering a culture of open communication and continuous learning, Service Excellence Managers help align team efforts towards shared service quality goals. This collaboration is essential for delivering consistent, high-quality experiences across all touchpoints.

What are the key skills and qualifications needed to thrive as a service excellence manager, and why are they important?

To thrive as a Service Excellence Manager, you need expertise in customer service management, process improvement, and a relevant degree—often in business administration or a related field. Familiarity with customer feedback systems, quality assurance tools, and certifications such as Six Sigma or Lean are typically used in this role. Exceptional interpersonal skills, problem-solving abilities, and a proactive mindset help individuals excel in driving service improvements. These skills are crucial to consistently enhance customer experiences, streamline operations, and maintain high service standards within an organization.

What is the difference between Service Excellence Manager vs Customer Service Manager?

AspectService Excellence ManagerCustomer Service Manager
Primary FocusEnhancing overall service quality and customer experienceManaging customer support teams and resolving issues
CertificationsTypically Six Sigma, CX certificationsCustomer service or support certifications
Work EnvironmentCross-departmental, strategic initiativesCustomer support centers, call centers
Industry UsageRetail, hospitality, healthcare, corporateRetail, telecom, banking, hospitality

The Service Excellence Manager focuses on improving overall service quality and customer experience strategies, often working across departments. In contrast, the Customer Service Manager primarily oversees support teams and handles customer issues directly. Both roles require strong communication skills and customer-centric certifications, but their scope and daily responsibilities differ significantly.

What are the most commonly searched types of Service Excellence jobs in Florida?

The most popular types of Service Excellence jobs in Florida are:

What are popular job titles related to Service Excellence Manager jobs in Florida?

For Service Excellence Manager jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Service Excellence Manager jobs in Florida look for?

The top searched job categories for Service Excellence Manager jobs in Florida are:

What cities in Florida are hiring for Service Excellence Manager jobs?

Cities in Florida with the most Service Excellence Manager job openings:

Service Excellence Manager jobs near you
Infographic showing various Service Excellence Manager job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $52,288 per year, or $25.1 per hour.

Patient Advocate - Service Excellence - Full Time 8 Hours Day (Non-Union, Non-Exempt)

USC Gould School of Law

Arcadia, FL

$62K - $97K/yr

Full-time

Re-posted 25 days ago

Job description

The Patient Advocate will work as an extension of the clinical care team by identifying and resolving communication and cultural barrier using advocacy skills. This position will also be expected to manage patient expectations, including educating, and influencing expected service behaviors with staff and providers. Additionally, this position will be responsible to act as an advocate striving to empower Limited English Proficient (LEP) patients and families to take an active role in improving their patient experience while providing creative solutions to unique challenges in collaboration with leadership, the Patient Relations Representative will develop education materials, assist with policies that are patient and family centered, and make recommendation to drive service excellence.

Minimum Education:
High School or equivalent
Minimum Experience:
3-5 years Experience in related field, preferably in an acute care setting
Minimum Skills:
Able to communicate in writing in both languages.
Demonstrated interpersonal, communication and customer service skills.
Ability to establish and maintain effective working relationships with physicians, managers, staff, and volunteers.
Preferred Experience:
Experience in the medical field/ medical terminology
Preferred Skills:
Bilingual - Strong command of English and Chinese/Spanish language (multiple dialects preferred).
Pay Transparency
The annual salary range for this position is $62,773 - $97,781. When extending an offer of employment, the University of Southern California Arcadia Hospital considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, State, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to theBackground Screening Policy Appendix Dfor specific employment screen implications for the position for which you are applying.

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email atuschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.

  • Notice of Non-discrimination
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If you are a current USC employee, please apply to this  USC job posting in Workday by copying and pasting this link into your browser:

https://wd5.myworkday.com/usc/d/inst/1$9925/9925$149772.htmld

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