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Service Director Jobs in Raleigh, NC (NOW HIRING)

Woodward Management Partners

Groundskeeper

Apex, NC · On-site

$14 - $18/hr

... Service Director. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Represent Woodward Management Partners in a professional manner at all times. Maintain a professional, courteous attitude when dealing ...

Singh Development Company

Dishwasher- Part Time

Cary, NC · On-site

$12.75 - $16.50/hr

This position reports to the Culinary Supervisor or Culinary Service Director and resides in the Culinary department. Our dishwashers are focused on getting the job done thoroughly and efficiently to ...

Woodward Management Partners

Groundskeeper

Apex, NC

$14 - $18/hr

Health Act) standards and company safety policies at all times. • Communicate with Service Director regarding any issues that adversely impact property operations and ultimate financial success ...

Singh

Cook

Cary, NC

$13.75 - $18.50/hr

This position reports to the Culinary Supervisor or Culinary Service Director and resides in the Culinary department. Our cooks are focused on preparing exceptional food that leaves a lasting ...

Singh

Cook

Raleigh, NC

$13.50 - $18.25/hr

This position reports to the Culinary Supervisor or Culinary Service Director and resides in the Culinary department. Our cooks are focused on preparing exceptional food that leaves a lasting ...

Singh

Cook

Raleigh, NC

$12.25 - $16.50/hr

This position reports to the Culinary Supervisor or Culinary Service Director and resides in the Culinary department. Our cooks are focused on preparing exceptional food that leaves a lasting ...

Singh Development Company

Cook

Cary, NC · On-site

$13.75 - $18.50/hr

This position reports to the Culinary Supervisor or Culinary Service Director and resides in the Culinary department. Our cooks are focused on preparing exceptional food that leaves a lasting ...

Singh Development Company

Dishwasher

Raleigh, NC · On-site

$14.50 - $15/hr

This position reports to the Culinary Supervisor or Culinary Service Director and resides in the Culinary department. Our dishwashers are focused on getting the job done thoroughly and efficiently to ...

Singh Development Company

Cook

Raleigh, NC · On-site

$12.25 - $16.50/hr

This position reports to the Culinary Supervisor or Culinary Service Director and resides in the Culinary department. Our cooks are focused on preparing exceptional food that leaves a lasting ...

Singh Development Company

Cook

Raleigh, NC · On-site

$13.50 - $18.25/hr

This position reports to the Culinary Supervisor or Culinary Service Director and resides in the Culinary department. Our cooks are focused on preparing exceptional food that leaves a lasting ...

Woodward Management Partners

Maintenance Tech

Apex, NC · On-site

Responsible for all phases of maintenance operations while operating within budgeted financials goals of property under direction of Service Director. * Performs various maintenance duties necessary ...

Woodward Management Partners

Maintenance Tech

Apex, NC · On-site

Responsible for all phases of maintenance operations while operating within budgeted financials goals of property under direction of Service Director. * Performs various maintenance duties necessary ...

Kobie Marketing

Director, Client Services

Raleigh, NC · Remote

As Director, Client Services, you will lead strategic client relationships and oversee the delivery of loyalty programs that drive customer engagement and grow enterprise value. This role combines ...

Kobie Marketing

Director, Client Services

Raleigh, NC · On-site +1

As Director, Client Services, you will lead strategic client relationships and oversee the delivery of loyalty programs that drive customer engagement and grow enterprise value. This role combines ...

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All JobsService Director JobsService Director Jobs in Raleigh, NC

Service Director information

See Raleigh, NC salary details

$29.6K

$99.8K

$169.6K

How much do service director jobs pay per year?

As of May 28, 2026, the average yearly pay for service director in Raleigh, NC is $99,807.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,300.00 and $116,600.00 per year, depending on experience, location, and employer.

What Is a Service Director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

What are the key skills and qualifications needed to thrive as a Service Director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a Service Director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What does a Service Director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

More about Service Director jobs
What are the most commonly searched types of Service jobs in Raleigh, NC? The most popular types of Service jobs in Raleigh, NC are:
What are popular job titles related to Service Director jobs in Raleigh, NC? For Service Director jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Service Director jobs in Raleigh, NC look for? The top searched job categories for Service Director jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Service Director jobs? Cities near Raleigh, NC with the most Service Director job openings:
Service Director jobs near you
Infographic showing various Service Director job openings in Raleigh, NC as of May 2026, with employment types broken down into 93% Full Time, 6% Part Time, and 1% Contract. Highlights an 67% Physical, and 33% Remote job distribution, with an average salary of $99,807 per year, or $48 per hour.
Groundskeeper

Groundskeeper

Woodward Management Partners

Apex, NC • On-site

$14 - $18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

GROUNDSKEEPER JOB DESCRIPTION
BASIC PURPOSE:
• Responsible for ensuring the upkeep of the community grounds and maintaining excellent curb appeal.
• Assist the maintenance team with minor tasks when needed.
• Work as a team participant to ensure the community meets the quality customer service standards set by Woodward Management Partners and the Service Director.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Represent Woodward Management Partners in a professional manner at all times. Maintain a professional, courteous attitude when dealing with residents, vendors, subordinates, employees and general public.
• Comply with Federal Fair Housing laws and American with Disabilities Act as well as city, county and state rules and regulations.
• Be aware of and operate within OSHA (Occupational Safety & Health Act) standards and company safety policies at all times.
• Communicate with Service Director regarding any issues that adversely impact property operations and ultimate financial success.
• Blow leaves from sidewalks, driveways, parking lots or other common areas.
• Pick up exterior & interior litter, empties and sanitizes trash containers and dog waste stations.
• Assist with maintaining sidewalks during inclement weather.
• Replace exterior/interior light bulbs and globes.
• Assist with washing windows and common area doorways.
• Install and maintains fences and gates.
• Assist with maintaining pool and pool area.
• Deliver resident letters and maintain confidentiality on any sensitive subject matter.
• Perform other duties as assigned by the Service Director.
POSITION REQUIREMENTS:
• Must have valid driver's license, dependable transportation and be able to accommodate a rotating on-call schedule
• Must be able to lift up to 50 lbs and exert 50 lbs of force.
• Must be able to endure walking, squatting, bending, balancing, climbing, kneeling, crawling and prolonged standing.
• Must be able to use hands to grip power and hand tools.
• Weekends may be required.
BENEFITS:
  • 100% Paid Employee Healthcare
  • Dental, Vision, & LTD Coverage
  • Paid PTO & Holiday Time
  • 401k Investment Plan
  • Employee Apartment Discount & Employee Referral Programs

EOE STATEMENT:
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

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