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Service Director Jobs in Raleigh, NC (NOW HIRING)

Singh Development Company

Dishwasher- Part Time

Cary, NC · On-site

$12.75 - $16.50/hr

This position reports to the Culinary Supervisor or Culinary Service Director and resides in the Culinary department. Our dishwashers are focused on getting the job done thoroughly and efficiently to ...

Woodward Management Partners

Groundskeeper

Apex, NC · On-site

$14 - $18/hr

... Service Director. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Represent Woodward Management Partners in a professional manner at all times. Maintain a professional, courteous attitude when dealing ...

Singh

Cook

Cary, NC · On-site

$13.75 - $18.50/hr

This position reports to the Culinary Supervisor or Culinary Service Director and resides in the Culinary department. Our cooks are focused on preparing exceptional food that leaves a lasting ...

Singh Development Company

Dishwasher

Raleigh, NC · On-site

$12.75 - $16.25/hr

This position reports to the Culinary Supervisor or Culinary Service Director and resides in the Culinary department. Our dishwashers are focused on getting the job done thoroughly and efficiently to ...

Singh

Cook

Raleigh, NC · On-site

$13.50 - $18.25/hr

This position reports to the Culinary Supervisor or Culinary Service Director and resides in the Culinary department. Our cooks are focused on preparing exceptional food that leaves a lasting ...

Singh

Cook

Raleigh, NC · On-site

$13.50 - $18.25/hr

This position reports to the Culinary Supervisor or Culinary Service Director and resides in the Culinary department. Our cooks are focused on preparing exceptional food that leaves a lasting ...

Singh Development Company

Cook

Raleigh, NC · On-site

$13.50 - $18.25/hr

This position reports to the Culinary Supervisor or Culinary Service Director and resides in the Culinary department. Our cooks are focused on preparing exceptional food that leaves a lasting ...

Woodward Management Partners

Groundskeeper

Apex, NC

$14 - $18/hr

Health Act) standards and company safety policies at all times. • Communicate with Service Director regarding any issues that adversely impact property operations and ultimate financial success ...

Harnett County

Emergency Services Director

Lillington, NC · On-site

$118K - $195K/yr

Work involves: planning, developing, organizing, and directing the activities of the emergency services for the County; preparing and administering the related budget; staffing and training ...

Singh Development Company

Cook

Raleigh, NC · On-site

$13.50 - $18.25/hr

This position reports to the Culinary Supervisor or Culinary Service Director and resides in the Culinary department. Our cooks are focused on preparing exceptional food that leaves a lasting ...

Singh Development Company

Cook

Cary, NC · On-site

$13.75 - $18.50/hr

This position reports to the Culinary Supervisor or Culinary Service Director and resides in the Culinary department. Our cooks are focused on preparing exceptional food that leaves a lasting ...

Sage Hospitality

Director of Housekeeping

Raleigh, NC · On-site

By providing genuine service we build relationships with our guests and value for our shareholders ... The Director of Housekeeping is responsible for ensuring the cleanliness and sanitation of the ...

Sage Hospitality

Director of Housekeeping

Raleigh, NC · On-site

By providing genuine service we build relationships with our guests and value for our shareholders ... Job Overview The Director of Housekeeping is responsible for ensuring the cleanliness and ...

PruittHealth

Social Services Director I

Durham, NC

Responsible for coordinating and directing Social Services in accordance with federal, state and ... KEY RESPONSIBILITIES: 1. Applies standards of professional Social Service work practice. 2. ...

PruittHealth

Social Services Director I

Durham, NC · On-site

Responsible for coordinating and directing Social Services in accordance with federal, state and ... KEY RESPONSIBILITIES: 1. Applies standards of professional Social Service work practice. 2. ...

PruittHealth

Social Services Director I

Durham, NC · On-site

Responsible for coordinating and directing Social Services in accordance with federal, state and ... KEY RESPONSIBILITIES: 1. Applies standards of professional Social Service work practice. 2. ...

Kobie Marketing

Director, Client Services

Raleigh, NC · On-site +1

As Director, Client Services, you will lead strategic client relationships and oversee the delivery of loyalty programs that drive customer engagement and grow enterprise value. This role combines ...

Kobie Marketing

Director, Client Services

Raleigh, NC · Remote

As Director, Client Services, you will lead strategic client relationships and oversee the delivery of loyalty programs that drive customer engagement and grow enterprise value. This role combines ...

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All JobsService JobsService Director JobsService Director Jobs in Raleigh, NC

Service Director information

See Raleigh, NC salary details

$29.6K

$99.8K

$169.6K

How much do service director jobs pay per year?

As of Jul 15, 2026, the average yearly pay for service director in Raleigh, NC is $99,801.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,300.00 and $116,600.00 per year, depending on experience, location, and employer.

What does a Service Director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a Service Director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a Service Director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

What Is a Service Director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

More about Service Director jobs
What are the most commonly searched types of Service jobs in Raleigh, NC? The most popular types of Service jobs in Raleigh, NC are:
What are popular job titles related to Service Director jobs in Raleigh, NC? For Service Director jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Service Director jobs in Raleigh, NC look for? The top searched job categories for Service Director jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Service Director jobs? Cities near Raleigh, NC with the most Service Director job openings:
Service Director jobs near you
Infographic showing various Service Director job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $99,801 per year, or $48 per hour.

Dishwasher- Part Time

Singh Development Company

Cary, NC • On-site

$12.75 - $16.50/hr

Part-time

Re-posted 3 days ago

Job description

Description
The Dishwasher works hard behind the scenes to ensure the kitchen area is clean, safe and sanitary at all times. This is essential in delivering a high quality culinary experience for our residents. The dishwasher is responsible for maintaining cleanliness and sanitation standards for china, glassware, tableware, cooking utensils, pots, etc., using a machine and/or manual cleaning methods. Additionally, this position will sweep kitchen floors, mop stockrooms, and report any hazardous situations in the kitchen to the Culinary Supervisor or Culinary Service Director. This position reports to the Culinary Supervisor or Culinary Service Director and resides in the Culinary department. Our dishwashers are focused on getting the job done thoroughly and efficiently to meet our resident's culinary needs. They understand and appreciate the details that ensure a positive mealtime presentation for our residents.
Our Culinary Department provides nourishing and delicious meals that are served in a warm and inviting environment. The department operates with the knowledge that meals and food activities are a crucial part of every residents' day. Delivering a memorable dining experience for our residents is our top priority.
Main Job Tasks and Responsibilities:
  • Sort and rinse dirty dishes, glass, tableware and other cooking utensils and place them in racks to send through dish machine.
  • Sort and stack clean dishes. Carry clean dishes to cook's line or other proper storage areas.
  • Wash certain pots, plans, tray, dishes and utensils by hand with specified soap and water directed by the Culinary Supervisor or Culinary Service Director.
  • Sweep kitchen floors, ensure kitchen floor is sanitized and take trash out.
  • Mop stockrooms and report any hazardous situations in the kitchen to the Culinary Supervisor or Culinary Service Director.
  • Adhere to all sanitation and safety standards.
  • Assist with all other duties as assigned by the Culinary Supervisor or Culinary Service Director.

At Waltonwood, we are all a part of a team who are here to serve the residents living in our communities. Our residents count on us every hour of every day. First and foremost, we expect our associates to have regular attendance; defined as being on time and present to all scheduled shifts, for the entire shift. Our associates need to value the importance of timeliness, punctuality, and dependability, and how the lack of these critical elements affects others in the workplace and the overall community operations. We expect all associates to be willing to lend a helping hand to co-workers, direct reports, and supervisors, whether it is one of their typical job responsibilities or not. This includes welcoming new associates and residents into the community, and making them feel at home. Associates need to keep the best interests of the residents and other associates in mind, and be an active participant in accomplishing team, community, and company goals.
Competencies:
  • Work Ethic - Places value on hard work and achieving goals. Takes pride in work related activities, tasks and responsibilities. Acts professionally, respectfully, and is dedicated to work. Takes accountability and responsibility for their work and work related tasks.
  • Detail Oriented - Pays attention to the smallest details in a situation, and truly cares about them. Understands the importance of all aspects of a given task, no matter how trivial they may seem. Values the importance of gathering all relevant information before making a decision.
  • Time Management - Uses time effectively and efficiently, able to get more done in less time than others while not sacrificing quality. Has the ability to independently prioritize work activities.
  • Customer Focused - Dedicated to meeting and exceeding the needs of the customer by establishing and maintaining effective relationships as well as gaining trust and respect of customers.

Job Requirements:
  • Working knowledge of dish cleaning practices and dining etiquette.
  • Knowledge of proper food service sanitation techniques.
  • Experience working in a commercial kitchen preferred.

Physical Requirements:
  • Constant use of manual dexterity, auditory and visual skills and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.
  • Ability to follow written and oral instructions and procedures.
  • Associates in this role are frequently exposed to hot water, garbage disposals and cleaning chemicals.
  • While performing the duties of the job, the associate is frequently exposed to heat/ cold
  • Ability to reach, bend, twist, squat, kneel, push and pull.
  • Ability to lift/carry up to 50 pounds.
  • Ability to perform repetitive movements including simple grasping, pushing, pulling and fine manipulation.
  • Occasional sitting, with constant walking and standing.

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