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Service Desk Jobs in Boca Raton, FL (NOW HIRING)

Fresco y Mas

Customer Service Associate

Hollywood, FL

$13.25 - $18.25/hr

Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media ...

Lift RF Florida, LLC

Front Desk

Fort Lauderdale, FL · On-site

$15 - $17/hr

You will help create a great first impression handle member requests and promote services that help ... Keep the front desk area clean stocked and on-brand * Support day-to-day operations and team ...

Lift RF Florida, LLC

Front Desk

Fort Lauderdale, FL · On-site

$15 - $17/hr

You will help create a great first impression handle member requests and promote services that help ... Keep the front desk area clean stocked and on-brand * Support day-to-day operations and team ...

Lift RF Florida, LLC

Front Desk

Delray Beach, FL · On-site

$15 - $17/hr

You will help create a great first impression handle member requests and promote services that help ... Keep the front desk area clean stocked and on-brand * Support day-to-day operations and team ...

Associa

Front Desk

Fort Lauderdale, FL · On-site

$13.50 - $17.25/hr

The Front Desk staff will have experience working in customer service with the ability to interact positively with individuals and take initiative in providing a high level of resident service and ...

UFC Gym

Front Desk

Fort Lauderdale, FL · On-site

$14.25 - $18.25/hr

They deliver superior customer service while assisting members with purchases and directing membership inquiries. ESSENTIAL DUTIES & RESPONSIBILITIES: Front Desk Customer Service Warmly greets ...

Lift RF Florida, LLC

Front Desk

Wellington, FL · On-site

$15 - $17/hr

You will help create a great first impression handle member requests and promote services that help ... Keep the front desk area clean stocked and on-brand * Support day-to-day operations and team ...

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All JobsService Desk JobsService Desk Jobs in Boca Raton, FL

Service Desk information

See Boca Raton, FL salary details

$8

$19

$36

How much do service desk jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for service desk in Boca Raton, FL is $19.24, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $22.60 per hour, depending on experience, location, and employer.

What does a service desk do?

A service desk is a support role responsible for handling IT-related issues, providing technical assistance, and resolving user problems. They often use ticketing systems, communicate with users, and may require knowledge of troubleshooting tools and ITIL practices.

What are the key skills and qualifications needed to thrive as a Service Desk professional, and why are they important?

To thrive as a Service Desk professional, you need strong troubleshooting abilities, IT knowledge (often supported by a relevant degree or certifications like CompTIA A+), and excellent customer service skills. Familiarity with ticketing systems such as ServiceNow or Jira, remote desktop tools, and basic networking concepts is typically required. Outstanding communication, patience, and problem-solving skills make someone stand out in this role. These competencies are vital for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What are Service Desk jobs?

Service Desk jobs involve providing technical support and assistance to users within an organization or to customers using a company's products or services. These professionals are the first point of contact for troubleshooting hardware, software, network, and other IT-related issues. They log incidents, resolve problems, escalate more complex issues to higher-level support, and ensure users can continue their work with minimal interruption. Service Desk roles require strong communication, problem-solving skills, and knowledge of IT systems and tools.

What jobs pay 4000 a week without a degree?

Service desk roles typically do not pay $4,000 a week without a degree; however, high-paying jobs outside this field, such as sales managers, real estate brokers, or skilled trades like electricians and plumbers, can reach or exceed that level with experience. These positions often require specialized skills, certifications, or extensive experience rather than formal degrees.

Is getting a helpdesk job hard?

A helpdesk or service desk job typically requires good communication skills, basic technical knowledge, and problem-solving abilities. While some positions may require certifications like CompTIA A+ or experience with specific tools, entry-level roles are often accessible to those with relevant skills and a willingness to learn.

How can I make 2000 a week working from home?

A Service Desk role typically offers a fixed salary or hourly wage, making it unlikely to reach $2000 weekly solely from standard hours. To increase earnings, professionals can pursue certifications like CompTIA or ITIL, develop strong technical and communication skills, and consider freelance or consulting opportunities in IT support or related fields, which may offer higher pay for specialized services or extended hours.

What are some common challenges Service Desk professionals face and how can they effectively manage them?

Service Desk professionals often encounter challenges such as managing high ticket volumes, handling difficult or frustrated users, and balancing multiple priorities. To effectively manage these, it’s important to develop strong communication and problem-solving skills, utilize ticketing systems efficiently, and practice time management. Many organizations provide training and encourage collaboration with other IT teams, which helps Service Desk staff resolve issues more quickly and maintain a positive support experience. Staying composed under pressure and seeking assistance when needed are also key strategies for success in this role.

What is the difference between Service Desk vs Help Desk?

AspectService DeskHelp Desk
Primary FocusBroader IT support, incident management, and service requestsInitial troubleshooting and issue resolution
ScopeIncludes service management, change management, and user supportPrimarily reactive support for end-user problems
CertificationsITIL, CompTIA A+ often preferredITIL, CompTIA A+ often preferred
Work EnvironmentIT departments, service centers, enterprise environmentsHelp desks, customer support centers, IT support teams

While both Service Desk and Help Desk roles involve supporting users with IT issues, the Service Desk has a broader scope, managing overall IT services and processes, whereas the Help Desk focuses mainly on troubleshooting and resolving end-user problems. Understanding these differences helps in choosing the right career path or job role.

What are popular job titles related to Service Desk jobs in Boca Raton, FL? For Service Desk jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Service Desk jobs in Boca Raton, FL look for? The top searched job categories for Service Desk jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Service Desk jobs? Cities near Boca Raton, FL with the most Service Desk job openings:
Service Desk jobs near you
Infographic showing various Service Desk job openings in Boca Raton, FL as of July 2026, with employment types broken down into 77% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,010 per year, or $19.2 per hour.
Front Desk Triage S1

Front Desk Triage S1

AIDS Healthcare Foundation

Fort Lauderdale, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 19 days ago

AIDS Healthcare Foundation rating

8.1

Company rating: 8.1 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

Job description

Broward House, Inc. is a not-for-profit community-based organization serving Broward County with a focus on HIV care and Prevention, housing, and behavioral health. Broward believes in the dignity and value of every person who walks through the door. Our team lifts each other and those we serve with consistency, authenticity, adaptability, and a resolute commitment to equity in health care. We are looking for an Executive Assistant to work directly with our CEO and leadership team.
In addition to other responsibilities, this position will have the opportunity to:
  • Greets all visitors in a professional, supportive manner providing program and community information
  • De-escalate and triages needs of those entering or calling the facility
  • Linking those in need of service with a program staff member
  • Provide administrative assistance to the management in the assigned facility.
  • Manage a multiline phone system while provide attention to walk in visitors
  • Ability to handle confidential information appropriately
  • Ability to maintain professional and engaging demeanor while working with diverse populations
  • Provide information in a strength based and trauma informed manner

S Skills and requirements
  • Ability to follow written and verbal instructions and meet established deadlines
  • Moderate t computer skills required: Microsoft Office, Multiple Databases, Scheduling Programs
  • Basic office equipment operation skills
  • At least 2 years or more of work experience as a front desk/customer service preferred.
  • High School Diploma or GED preferred.

Important Notes:
Some physical effort may be required to push, move and life light objects less than 20 lbs. Position requires balance between task and people skills
Applicants must submit to a passing Level 2 Background and Pre-employment Drug Screening.
Broward House offers a comprehensive benefits program which includes the following: Health, dental, and vision coverage, Flexible Spending Account, short term and long term disability, 401k, and life insurance
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

What AIDS Healthcare Foundation employees say

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