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Service Desk Operations Manager Jobs in Wisconsin

Elite Sports Clubs

Front Desk Supervisor

Brookfield, WI · On-site

$16 - $20.75/hr

... on services, and more! As a Front Desk Supervisor, you will play a key role in delivering an exceptional member experience by leading daily front desk operations and supporting a welcoming ...

Festival Foods

Guest Service Desk Clerk

Weston, WI · On-site

$14 - $17.25/hr

Guest Services Manager What You'll Do: As a Guest Service Desk Clerk at Festival Foods, your ... Ensure Smooth Operations: Accurately and efficiently process transactions, maintain cash and media ...

Elite Sports Clubs

Front Desk Supervisor

Brookfield, WI · On-site

$16 - $20.75/hr

... on services, and more! As a Front Desk Supervisor, you will play a key role in delivering an exceptional member experience by leading daily front desk operations and supporting a welcoming ...

Festival Foods

Guest Service Desk Clerk

Baraboo, WI

$13.25 - $16.25/hr

Guest Services Manager External What You'll Do: As a Guest Service Desk Clerk at Festival Foods ... Ensure Smooth Operations: Accurately and efficiently process transactions, maintain cash and media ...

Festival Foods

Guest Service Desk Clerk

Weston, WI · On-site

$14 - $17.25/hr

Guest Services Manager External What You'll Do: As a Guest Service Desk Clerk at Festival Foods ... Ensure Smooth Operations: Accurately and efficiently process transactions, maintain cash and media ...

Festival Foods

Guest Service Desk Clerk

Baraboo, WI · On-site

$13.25 - $16.25/hr

Guest Services Manager External What You'll Do: As a Guest Service Desk Clerk at Festival Foods ... Ensure Smooth Operations: Accurately and efficiently process transactions, maintain cash and media ...

Festival Foods

Guest Service Desk Clerk

Fond Du Lac, WI

$13.75 - $17/hr

Guest Services Manager External What You'll Do: As a Guest Service Desk Clerk at Festival Foods ... Ensure Smooth Operations: Accurately and efficiently process transactions, maintain cash and media ...

Festival Foods

Guest Service Desk Clerk

Weston, WI · On-site

$14 - $17.25/hr

Guest Services Manager External What You'll Do: As a Guest Service Desk Clerk at Festival Foods ... Ensure Smooth Operations: Accurately and efficiently process transactions, maintain cash and media ...

Festival Foods

Guest Service Desk Clerk

Fond Du Lac, WI

$13.75 - $17/hr

Guest Services Manager What You'll Do: As a Guest Service Desk Clerk at Festival Foods, your ... Ensure Smooth Operations: Accurately and efficiently process transactions, maintain cash and media ...

Festival Foods

Guest Service Desk Clerk

Fond Du Lac, WI · On-site

$13.75 - $17/hr

Guest Services Manager External What You'll Do: As a Guest Service Desk Clerk at Festival Foods ... Ensure Smooth Operations: Accurately and efficiently process transactions, maintain cash and media ...

Festival Foods

Guest Service Desk Clerk

Fond Du Lac, WI · On-site

$13.75 - $17/hr

Guest Services Manager External What You'll Do: As a Guest Service Desk Clerk at Festival Foods ... Ensure Smooth Operations: Accurately and efficiently process transactions, maintain cash and media ...

Festival Foods

Guest Service Desk Clerk

Baraboo, WI · On-site

$13.25 - $16.25/hr

Guest Services Manager What You'll Do: As a Guest Service Desk Clerk at Festival Foods, your ... Ensure Smooth Operations: Accurately and efficiently process transactions, maintain cash and media ...

Festival Foods

Guest Service Desk Clerk

Baraboo, WI

$13.25 - $16.25/hr

Guest Services Manager External What You'll Do: As a Guest Service Desk Clerk at Festival Foods ... Ensure Smooth Operations: Accurately and efficiently process transactions, maintain cash and media ...

landmarkcu

IT Service Desk Technician

Brookfield, WI

NATURE AND SCOPE The IT Service Desk Technician reports to the Manager, IT Service Desk and is responsible for providing efficient and professional IT equipment support to associates across all the ...

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All JobsService Desk Operations JobsService Desk Operations Manager JobsService Desk Operations Manager Jobs in Wisconsin

Service Desk Operations Manager information

See Wisconsin salary details

$36.8K

$95.4K

$158.5K

How much do service desk operations manager jobs pay per year?

As of Jul 20, 2026, the average yearly pay for service desk operations manager in Wisconsin is $95,403.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,700.00 and $113,600.00 per year, depending on experience, location, and employer.

What is the difference between Service Desk Operations Manager vs Service Desk Supervisor?

AspectService Desk Operations ManagerService Desk Supervisor
ResponsibilitiesOversees multiple service desk teams, manages strategic planning, and ensures service qualitySupervises daily operations, manages team members, and handles escalations
Required CredentialsITIL certification, relevant IT experience, leadership skillsITIL knowledge, technical support experience, team management skills
Work EnvironmentStrategic, managerial setting, often in larger organizationsOperational, team-focused environment, often in help desk or support centers
Industry UsageCommon in IT service management, large enterprisesCommon in IT support teams, smaller organizations

The Service Desk Operations Manager focuses on strategic oversight and managing multiple teams, while the Service Desk Supervisor handles daily team supervision and operational issues. Both roles require ITIL knowledge and support experience, but the manager role involves broader planning and leadership responsibilities.

What does a service desk manager do?

A service desk manager oversees the support team responsible for resolving IT issues and providing technical assistance to users. They coordinate workflows, ensure service quality, manage incident escalation, and often use IT service management tools like ITIL frameworks. Strong communication, leadership skills, and technical knowledge are essential for this role.

What does a service operations manager do?

A Service Desk Operations Manager oversees the daily functions of the service desk team, ensuring efficient incident resolution, customer satisfaction, and adherence to service level agreements. They coordinate staff, implement processes, and utilize tools like ticketing systems to maintain service quality and improve operational performance.

What makes a good service desk manager?

A good service desk manager possesses strong leadership, communication, and problem-solving skills to oversee support teams effectively. They should have a solid understanding of IT service management frameworks like ITIL, be able to handle escalations efficiently, and prioritize customer satisfaction while managing resources and performance metrics.

Is operations manager a high position?

An operations manager is typically considered a mid- to senior-level management role responsible for overseeing daily business activities, implementing policies, and improving efficiency. The position's seniority can vary depending on the organization, but it generally holds significant responsibility within a company's hierarchy.
What are popular job titles related to Service Desk Operations Manager jobs in Wisconsin? For Service Desk Operations Manager jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Service Desk Operations Manager jobs in Wisconsin look for? The top searched job categories for Service Desk Operations Manager jobs in Wisconsin are:
What cities in Wisconsin are hiring for Service Desk Operations Manager jobs? Cities in Wisconsin with the most Service Desk Operations Manager job openings:
Service Desk Operations Manager jobs near you
Infographic showing various Service Desk Operations Manager job openings in Wisconsin as of July 2026, with employment types broken down into 80% Full Time, 17% Part Time, 2% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $95,403 per year, or $45.9 per hour.
Front Desk Supervisor

Front Desk Supervisor

Elite Sports Clubs

Brookfield, WI • On-site

$16 - $20.75/hr

Part-time

Retirement, PTO

Re-posted 10 days ago

Job description

Join our team if you love creating memorable experiences and being part of a vibrant community! At Elite Sports Clubs, we bring people together through fitness, sports, and fun across four Milwaukee-area locations. Our clubs are built around connection-where members of all ages can belong, grow, and feel their best. We offer great compensation, 401k, PTO, childcare, free membership, discounts on services, and more!
As a Front Desk Supervisor, you will play a key role in delivering an exceptional member experience by leading daily front desk operations and supporting a welcoming, professional environment. This position oversees front desk team members, ensures smooth check-in processes, and maintains high service standards aligned with Elite Sports Clubs' values.

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