Service Advisor
New Castle, DE · On-site
... another service desk job. It's a real growth opportunity with a dealership that invests in its ... This is a shop where people support each other, management has your back, and coming to work doesn ...
Service Advisor
New Castle, DE · On-site
... another service desk job. It's a real growth opportunity with a dealership that invests in its ... This is a shop where people support each other, management has your back, and coming to work doesn ...
... another service desk job. It's a real growth opportunity with a dealership that invests in its ... This is a shop where people support each other, management has your back, and coming to work doesn ...
... another service desk job. It's a real growth opportunity with a dealership that invests in its ... This is a shop where people support each other, management has your back, and coming to work doesn ...
... another service desk job. It's a real growth opportunity with a dealership that invests in its ... This is a shop where people support each other, management has your back, and coming to work doesn ...
... another service desk job. It's a real growth opportunity with a dealership that invests in its ... This is a shop where people support each other, management has your back, and coming to work doesn ...
... another service desk job. It's a real growth opportunity with a dealership that invests in its ... This is a shop where people support each other, management has your back, and coming to work doesn ...
... another service desk job. It's a real growth opportunity with a dealership that invests in its ... This is a shop where people support each other, management has your back, and coming to work doesn ...
Universal Banker
Seaford, DE · On-site
$17 - $21.25/hr
... management, performs a wide variety of duties between the teller line and the customer service desk. This includes opening and closing accounts, performing routine banking transactions, and other ...
Quick apply
Universal Banker
Seaford, DE · On-site
$17 - $21.25/hr
... management, performs a wide variety of duties between the teller line and the customer service desk. This includes opening and closing accounts, performing routine banking transactions, and other ...
Front Desk
$13.75 - $17.25/hr
Receiving and managing reservations made online and telephonically. * Verifying guests' payment ... Organizing transport services for guests at their request. * Providing guests with information ...
Quick apply
Front Desk
$13.75 - $17.25/hr
Receiving and managing reservations made online and telephonically. * Verifying guests' payment ... Organizing transport services for guests at their request. * Providing guests with information ...
Front Desk
$13.75 - $17.25/hr
Receiving and managing reservations made online and telephonically. * Verifying guests' payment ... Organizing transport services for guests at their request. * Providing guests with information ...
Front Desk
$13.75 - $17.25/hr
Receiving and managing reservations made online and telephonically. * Verifying guests' payment ... Organizing transport services for guests at their request. * Providing guests with information ...
Front Desk Associate
Dewey Beach, DE · On-site
$16 - $18/hr
Greet guests and perform check-in/check-out procedures Manage phone and online reservations Provide ... service and communication skills Organized, detail-oriented, and able to multitask Flexible ...
Front Desk Associate
Dewey Beach, DE · On-site
$16 - $18/hr
Greet guests and perform check-in/check-out procedures Manage phone and online reservations Provide ... service and communication skills Organized, detail-oriented, and able to multitask Flexible ...
Front Desk Associate
$13.50 - $17.50/hr
Customer service-oriented mindset a necessity. We are looking for a well-groomed, friendly front desk staff to be responsible for welcoming guests, managing online and telephonic bookings, and ...
Quick apply
Front Desk Associate
$13.50 - $17.50/hr
Customer service-oriented mindset a necessity. We are looking for a well-groomed, friendly front desk staff to be responsible for welcoming guests, managing online and telephonic bookings, and ...
Front Desk Associate
$13.50 - $17.50/hr
Customer service-oriented mindset a necessity. We are looking for a well-groomed, friendly front desk staff to be responsible for welcoming guests, managing online and telephonic bookings, and ...
Front Desk Associate
$13.50 - $17.50/hr
Customer service-oriented mindset a necessity. We are looking for a well-groomed, friendly front desk staff to be responsible for welcoming guests, managing online and telephonic bookings, and ...
Front Desk Attendant
$12.50 - $16.25/hr
The Front Desk employees will be the face of the gym and help provide an exceptional experience to ... manager Required Skills/Certifications: * Microsoft Word and Excel experience * Customer service ...
Front Desk Attendant
$12.50 - $16.25/hr
The Front Desk employees will be the face of the gym and help provide an exceptional experience to ... manager Required Skills/Certifications: * Microsoft Word and Excel experience * Customer service ...
Front Desk Agent
$13.75 - $17.50/hr
This property is managed by Gulph Creek Hotels (Wayne, PA). Join a company that values hospitality ... • Provide exceptional guest service and respond to requests promptly • Ensure guest ...
Front Desk Agent
$13.75 - $17.50/hr
This property is managed by Gulph Creek Hotels (Wayne, PA). Join a company that values hospitality ... • Provide exceptional guest service and respond to requests promptly • Ensure guest ...
Evening Manager
Dover, DE · On-site
Evening Manager DEPARTMENT: Grocery REPORTS TO: Store Director FLSA STATUS: Non-Exempt JOB SUMMARY ... SUPPLEMENTAL JOB FUNCTIONS: 1) To help at the service desk as needed, such as covering breaks ...
Evening Manager
Dover, DE · On-site
Evening Manager DEPARTMENT: Grocery REPORTS TO: Store Director FLSA STATUS: Non-Exempt JOB SUMMARY ... SUPPLEMENTAL JOB FUNCTIONS: 1) To help at the service desk as needed, such as covering breaks ...
... management. Everyone Fitness is a locally owned gym focused on creating a clean, welcoming ... Strong customer service skills * Reliable Transportation * Weekend Availability one weekend shift ...
Quick apply
... management. Everyone Fitness is a locally owned gym focused on creating a clean, welcoming ... Strong customer service skills * Reliable Transportation * Weekend Availability one weekend shift ...
Front Desk Associate Fitness Club
Rehoboth Beach, DE · On-site
$15/hr
... management. Everyone Fitness is a locally owned gym focused on creating a clean, welcoming ... Strong customer service skills * Reliable Transportation * Weekend Availability one weekend shift ...
Front Desk Associate Fitness Club
Rehoboth Beach, DE · On-site
$15/hr
... management. Everyone Fitness is a locally owned gym focused on creating a clean, welcoming ... Strong customer service skills * Reliable Transportation * Weekend Availability one weekend shift ...
Front Desk Associate Fitness Club
$13.50 - $17.50/hr
... management. Everyone Fitness is a locally owned gym focused on creating a clean, welcoming ... Strong customer service skills * Reliable Transportation * Weekend Availability one weekend shift ...
Quick apply
Front Desk Associate Fitness Club
$13.50 - $17.50/hr
... management. Everyone Fitness is a locally owned gym focused on creating a clean, welcoming ... Strong customer service skills * Reliable Transportation * Weekend Availability one weekend shift ...
Evening Manager
Dover, DE · On-site
Evening Manager DEPARTMENT: Grocery REPORTS TO: Store Director FLSA STATUS: Non-Exempt JOB SUMMARY ... SUPPLEMENTAL JOB FUNCTIONS: 1) To help at the service desk as needed, such as covering breaks ...
Evening Manager
Dover, DE · On-site
Evening Manager DEPARTMENT: Grocery REPORTS TO: Store Director FLSA STATUS: Non-Exempt JOB SUMMARY ... SUPPLEMENTAL JOB FUNCTIONS: 1) To help at the service desk as needed, such as covering breaks ...
Front Desk Associate
$13.50 - $17.50/hr
Resolve member concerns and escalate to a Manager as needed. * Answer phones in a friendly manner ... service environment is preferred * Must be 18 years of age or older * Willing to become CPR/AED ...
Front Desk Associate
$13.50 - $17.50/hr
Resolve member concerns and escalate to a Manager as needed. * Answer phones in a friendly manner ... service environment is preferred * Must be 18 years of age or older * Willing to become CPR/AED ...
Front Desk Associate
$13.50 - $17.50/hr
Resolve member concerns and escalate to a Manager as needed. * Answer phones in a friendly manner ... service environment is preferred * Must be 18 years of age or older * Willing to become CPR/AED ...
Front Desk Associate
$13.50 - $17.50/hr
Resolve member concerns and escalate to a Manager as needed. * Answer phones in a friendly manner ... service environment is preferred * Must be 18 years of age or older * Willing to become CPR/AED ...
Front Desk Associate
Wilmington, DE · On-site
$13.50 - $17.50/hr
Resolve member concerns and escalate to a Manager as needed. * Answer phones in a friendly manner ... service environment is preferred * Must be 18 years of age or older * Willing to become CPR/AED ...
Front Desk Associate
Wilmington, DE · On-site
$13.50 - $17.50/hr
Resolve member concerns and escalate to a Manager as needed. * Answer phones in a friendly manner ... service environment is preferred * Must be 18 years of age or older * Willing to become CPR/AED ...
Service Desk Manager information
See Delaware salary details
$36.5K - $47.5K
6% of jobs
$47.5K - $58.5K
6% of jobs
$58.5K - $69.4K
9% of jobs
$71.6K is the 25th percentile. Wages below this are outliers.
$69.4K - $80.4K
19% of jobs
The median wage is $87.4K / yr.
$80.4K - $91.4K
15% of jobs
$91.4K - $102.3K
12% of jobs
$108.6K is the 75th percentile. Wages above this are outliers.
$102.3K - $113.3K
14% of jobs
$113.3K - $124.2K
5% of jobs
$124.2K - $135.2K
5% of jobs
$135.2K - $146.2K
5% of jobs
$146.2K - $157.1K
3% of jobs
$36.5K
$94.6K
$157.1K
How much do service desk manager jobs pay per year?
As of Jul 16, 2026, the average yearly pay for service desk manager in Delaware is $94,600.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,100.00 and $112,600.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Service Desk Manager, and why are they important?
To thrive as a Service Desk Manager, you need strong IT knowledge, experience in service management, and often a relevant degree or ITIL certification. Familiarity with ticketing systems such as ServiceNow or Jira, as well as reporting and analytics tools, is typically required. Excellent leadership, problem-solving, and communication skills set standout managers apart, enabling them to lead teams effectively and resolve conflicts. These competencies ensure efficient service delivery, high customer satisfaction, and continuous improvement in IT support environments.
What is the difference between Service Desk Manager vs Help Desk Supervisor?
| Aspect | Service Desk Manager | Help Desk Supervisor |
|---|---|---|
| Responsibilities | Oversees entire service desk operations, manages teams, develops policies, and ensures service quality. | Supervises help desk staff, handles escalations, and ensures ticket resolution efficiency. |
| Required Credentials | Typically requires ITIL certification, relevant IT experience, and leadership skills. | Often requires help desk experience, customer service skills, and basic IT certifications. |
| Work Environment | Leads a team in a corporate IT setting, focusing on strategic improvements. | Manages daily help desk activities, often in a support center environment. |
The main difference is that a Service Desk Manager has broader strategic and managerial responsibilities, overseeing the entire service desk operation, while a Help Desk Supervisor focuses on daily team supervision and ticket resolution. Both roles require IT knowledge and customer service skills, but the Service Desk Manager typically holds a higher level of responsibility and leadership.
What are the most common challenges faced by a Service Desk Manager, and how can they be effectively addressed?
Service Desk Managers often encounter challenges such as balancing high ticket volumes, ensuring timely resolution of issues, and managing team performance under pressure. Effective strategies include implementing clear processes for ticket prioritization, regularly training staff on both technical and customer service skills, and utilizing performance metrics to identify areas for improvement. Additionally, fostering open communication and collaboration within the team helps address issues promptly and maintain a positive work environment.
What is a Service Desk Manager?
A Service Desk Manager is a professional responsible for overseeing the daily operations of an organization’s IT service desk. They lead a team that provides technical support to users, ensuring that incidents and service requests are resolved efficiently. The Service Desk Manager also implements processes and best practices to improve customer satisfaction, manages staff performance, and coordinates with other IT departments to resolve complex issues. Their ultimate goal is to ensure smooth IT service delivery and support across the organization.
What are popular job titles related to Service Desk Manager jobs in Delaware? For Service Desk Manager jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Service Desk Manager jobs in Delaware look for? The top searched job categories for Service Desk Manager jobs in Delaware are:
What cities in Delaware are hiring for Service Desk Manager jobs? Cities in Delaware with the most Service Desk Manager job openings:
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 9 days ago
Job description
Sheridan Nissan Mitsubishi
Join a team where you'll actually enjoy coming to work.
Sheridan Nissan Mitsubishi is hiring a Service Writer to join our Express Maintenance team - and this isn't just another service desk job. It's a real growth opportunity with a dealership that invests in its people and pay that's genuinely competitive.
Why You'll Love It Here
We're proud of our team culture. This is a shop where people support each other, management has your back, and coming to work doesn't feel like a grind. If you want to be part of a crew that works hard, has fun, and treats each other like family, this is the place.
What You'll Do
Join a team where you'll actually enjoy coming to work.
Sheridan Nissan Mitsubishi is hiring a Service Writer to join our Express Maintenance team - and this isn't just another service desk job. It's a real growth opportunity with a dealership that invests in its people and pay that's genuinely competitive.
Why You'll Love It Here
We're proud of our team culture. This is a shop where people support each other, management has your back, and coming to work doesn't feel like a grind. If you want to be part of a crew that works hard, has fun, and treats each other like family, this is the place.
What You'll Do
- Greet customers and get them checked in quickly and efficiently for Express Maintenance services
- Write up service orders accurately, explaining recommended maintenance in clear, honest terms
- Communicate with technicians to keep jobs moving and customers informed
- Build relationships that keep customers coming back
- Help keep the Express Maintenance lane running smoothly and on time
- Some experience in a service writer, advisor, or automotive customer service role preferred
- Strong communication skills and a customer-first attitude
- Someone organized, dependable, and ready to grow with us
- A positive team player - attitude matters as much as experience
- Incredibly competitive pay
- 401(k) with company match
- Competitive health care coverage
- Dental and vision insurance available
- Paid vacation on a set schedule
- Real opportunity for growth within the dealership
- A supportive, tight-knit team environment