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Service Desk Associate Jobs in Three Rivers, MI (NOW HIRING)

JSK Hospitality LLC

Front Desk Associate

Elkhart, IN · On-site

$13.25 - $17/hr

Front Desk Associate Location: 3445 Plaza Ct, Elkhart, IN 46514 Property: Courtyard by Marriott ... Deliver warm, efficient, brand-standard service from arrival to departure at our Courtyard by ...

JSK Hospitality LLC

Front Desk Associate

Mishawaka, IN · On-site

$12.75 - $16.50/hr

Deliver warm, efficient, brand-standard service from arrival to departure at our SpringHill Suites ... and front desk appearance and supplies. • Handle cash, balance drawers, and complete shift ...

JSK Hospitality LLC

Front Desk Associate

Mishawaka, IN · On-site

$12.75 - $16.50/hr

Deliver warm, efficient, brand-standard service from arrival to departure at our Holiday Inn hotel ... and front desk appearance and supplies. • Handle cash, balance drawers, and complete shift ...

European Wax Center- Kalamazoo

Sales Associate

Kalamazoo, MI · On-site

$12.50 - $17/hr

As a Guest Service Associate/Front Desk Associate at European Wax Center, you're the first person a guest encounters upon walking in, and welcomes them into our EWC Home. We'll equip you with the ...

European Wax Center

Sales Associate

Kalamazoo, MI · On-site

$12.50 - $17/hr

As a Guest Service Associate/Front Desk Associate at European Wax Center, you're the first person a guest encounters upon walking in, and welcomes them into our EWC Home. We'll equip you with the ...

European Wax Center- Kalamazoo

Sales Associate

Kalamazoo, MI · On-site

$12.50 - $17/hr

As a Guest Service Associate/Front Desk Associate at European Wax Center, you're the first person a guest encounters upon walking in, and welcomes them into our EWC Home. We'll equip you with the ...

planet fitness

Front Desk

Battle Creek, MI · On-site

$13.73/hr

Use different types of technology to service members: * Certify in both CPR and AED training. * Perform CPR and use the AED machine. * Use and understand our exercise equipment and be able to ...

planet fitness

Front Desk

Goshen, IN · On-site

$12.50/hr

Use different types of technology to service members: * Certify in both CPR and AED training. * Perform CPR and use the AED machine. * Use and understand our exercise equipment and be able to ...

BarFly

Front Desk- HopCat

Kalamazoo, MI · On-site

$13.25 - $17/hr

Remain present and attentive at the front desk, acknowledging arriving and departing guests ... Previous restaurant or customer-service experience is preferred but not required. * Comfort using ...

Barfly, Inc.

Front Desk- HopCat

Kalamazoo, MI · On-site

$13.25 - $17/hr

Remain present and attentive at the front desk, acknowledging arriving and departing guests ... Previous restaurant or customer-service experience is preferred but not required. * Comfort using ...

KnitWell Group

Sales Associate (SAPT)-lanebryant

Mishawaka, IN · On-site

$12.75 - $17.50/hr

Our inclusive community of customers and associates champions the acceptance of all sizes, shapes ... Execute Store Maintenance checklists (neat, clean and tidy) including Service Desk * Responsible ...

KnitWell Group

Sales Associate (SAPT)-lanebryant

Mishawaka, IN · On-site

$12.75 - $17.50/hr

Our inclusive community of customers and associates champions the acceptance of all sizes, shapes ... Execute Store Maintenance checklists (neat, clean and tidy) including Service Desk * Responsible ...

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Service Desk Associate information

See Three Rivers, MI salary details

$7

$18

$35

How much do service desk associate jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for service desk associate in Three Rivers, MI is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $21.97 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What are popular job titles related to Service Desk Associate jobs in Three Rivers, MI?

For Service Desk Associate jobs in Three Rivers, MI, the most frequently searched job titles are:

What cities near Three Rivers, MI are hiring for Service Desk Associate jobs?

Cities near Three Rivers, MI with the most Service Desk Associate job openings:

Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Three Rivers, MI as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $38,885 per year, or $18.7 per hour.

Front Desk Associate

Elkhart, IN • On-site

JSK Hospitality LLC
11 - 50 employees
Learn more about JSK Hospitality LLCexternal

$13.25 - $17/hr

Full-time

Medical, PTO

Posted 4 days ago

Job description

Front Desk Associate
Location: 3445 Plaza Ct, Elkhart, IN 46514
Property: Courtyard by Marriott Elkhart
About the Role
Be the first point of contact for our guests. Deliver warm, efficient, brand-standard service from arrival to departure at our Courtyard by Marriott hotel.
Responsibilities
• Perform check-ins and check-outs, manage reservations, and process payments accurately.
• Assist with guest requests, directions, local information, and special needs.
• Upsell rooms and services and promote hotel amenities.
• Maintain lobby and front desk appearance and supplies.
• Handle cash, balance drawers, and complete shift reports.
• Resolve guest concerns promptly or escalate appropriately.
• Support other departments as needed for seamless operations.
• Uphold safety, security, and emergency procedures.
• Deliver Courtyard by Marriott service standards and enroll guests in the loyalty program.
Required
• High school diploma or equivalent.
• Strong customer service skills; prior hospitality or retail experience preferred.
• Basic computer and PMS comfort; cash handling ability.
• Flexible availability including nights, weekends, and holidays.
• Ability to stand for extended periods; professional appearance and positive attitude.
• Must be at least 18 years old.
Preferred
• Marriott brand systems experience.
• Bilingual (English/Spanish).
Benefits
Competitive hourly rate; Paid Time Off; employee hotel discounts; training and advancement opportunities; health benefits for eligible full-time associates.
About JSK
South Bend, IN-based management, investment amp; development company operating Marriott, Hilton, IHG amp; Choice branded hotels. We focus on strong operations, guest service excellence, and internal development.
JSK Hospitality is proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

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