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Service Desk Associate Jobs in Three Rivers, MI (NOW HIRING)

European Wax Center- Kalamazoo

Sales Associate

Kalamazoo, MI

$12.50 - $17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Guest Service Associate/Front Desk Associate at European Wax Center, you're the first person a guest encounters upon walking in, and welcomes them into our EWC Home. We'll equip you with the ...

European Wax Center

Sales Associate

Kalamazoo, MI · On-site

$12.50 - $17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Guest Service Associate/Front Desk Associate at European Wax Center, you're the first person a guest encounters upon walking in, and welcomes them into our EWC Home. We'll equip you with the ...

European Wax Center- Kalamazoo

Sales Associate

Kalamazoo, MI

$12.50 - $17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Guest Service Associate/Front Desk Associate at European Wax Center, you're the first person a guest encounters upon walking in, and welcomes them into our EWC Home. We'll equip you with the ...

European Wax Center- Kalamazoo

Sales Associate

Kalamazoo, MI

$13.25 - $18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Guest Service Associate/Front Desk Associate at European Wax Center, you're the first person a guest encounters upon walking in, and welcomes them into our EWC Home. We'll equip you with the ...

D1 Training

Front Desk

Portage, MI · On-site

$12 - $14/hr

Front Desk Attendant At D1 Kalamazoo, we're looking for an energetic individual to join the team as ... Provide exceptional customer service to athletes, guests, and visitors * Assist with athlete check ...

planet fitness

Front Desk

Kalamazoo, MI · On-site

$13.73/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Use different types of technology to service members: * Certify in both CPR and AED training. * Perform CPR and use the AED machine. * Use and understand our exercise equipment and be able to ...

planet fitness

Front Desk

Battle Creek, MI · On-site

$13.73/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Use different types of technology to service members: * Certify in both CPR and AED training. * Perform CPR and use the AED machine. * Use and understand our exercise equipment and be able to ...

planet fitness

Front Desk

Coldwater, MI · On-site

$13.73/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Use different types of technology to service members: * Certify in both CPR and AED training. * Perform CPR and use the AED machine. * Use and understand our exercise equipment and be able to ...

planet fitness

Front Desk

Goshen, IN · On-site

$12.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Use different types of technology to service members: * Certify in both CPR and AED training. * Perform CPR and use the AED machine. * Use and understand our exercise equipment and be able to ...

KnitWell Group

Sales Associate (SAPT)-lanebryant

Mishawaka, IN · On-site

$12.75 - $17.50/hr

Our inclusive community of customers and associates champions the acceptance of all sizes, shapes ... Execute Store Maintenance checklists (neat, clean and tidy) including Service Desk * Responsible ...

MyEyeDr.

Patient Service/Front Desk Coordinator

Mishawaka, IN

$15 - $19.75/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized ... Participate in our Vision coverage and associate discounts on our products * Participate in our ...

MyEyeDr.

Patient Service/Front Desk Coordinator

Portage, MI

$15.50 - $20.50/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized ... Participate in our Vision coverage and associate discounts on our products * Participate in our ...

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All JobsService Desk Associate JobsService Desk Associate Jobs in Three Rivers, MI

Service Desk Associate information

See Three Rivers, MI salary details

$7

$18

$35

How much do service desk associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for service desk associate in Three Rivers, MI is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $21.97 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What cities near Three Rivers, MI are hiring for Service Desk Associate jobs?

Cities near Three Rivers, MI with the most Service Desk Associate job openings:

Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Three Rivers, MI as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $38,885 per year, or $18.7 per hour.

Sales Associate

European Wax Center- Kalamazoo

Kalamazoo, MI

$12.50 - $17/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago

Job description

As a Guest Service Associate/Front Desk Associate at European Wax Center, you’re the first person a guest encounters upon walking in, and welcomes them into our EWC Home. We’ll equip you with the tools needed to work effectively, gain sales experience and leverage our proven training program to advance your leadership skills. 

Benefits:

  • Medical, Vision & Dental Insurance 

  • 401K Program with Employer Match!

  • Free Brow Waxing! 

  • Discounts on all other waxing services

  • Discounts on all retail products

  • Paid Vacation Day Gifts

  • Pay Advances 

  • Birthday & Anniversary Gifts

  • Bi-Weekly Bonuses

  • Staples Discount as an EWC Employee

  • Google Review Bonus Payout

  • Great Guest Referral Program - Unlimited!

  • Great Employee Referral Program - Unlimited!

  • “Experts in Wax” Scholarship Program

  • Career Growth opportunities

  • On-site paid training

  • A fun, well-managed, successful work environment

  • Increased Hourly Rate for Bilingual Associates  (Spanish) 

Qualifications;

  • A positive, friendly, and upbeat personality

  • A professional appearance and demeanor at all times

  • Managing the flow of guests in/out of the location

  • Prior sales experience is an additional asset, but must be open to a sales-based role 

  • Part-Time or Full-Time Availability & ability to work at least one weekend day

For more information about EWC, visit: http://www.waxcenter.com/careers

Job Types: Full-time, Part-time, Bi-Weekly Bonuses, Commission

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