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Service Desk Associate Jobs in Flint, MI (NOW HIRING)

Atos

Service Desk Representative

Flint, MI

The Service Desk Representative will answer, evaluate, and prioritize incoming telephone, voice ... Qualifications - Associate's degree in Computer Science or related field, appropriate technical ...

planet fitness

Front Desk

Fenton, MI · On-site

$13.73/hr

Use different types of technology to service members: * Certify in both CPR and AED training. * Perform CPR and use the AED machine. * Use and understand our exercise equipment and be able to ...

planet fitness

Front Desk

Waterford, MI · On-site

$13.73/hr

Use different types of technology to service members: * Certify in both CPR and AED training. * Perform CPR and use the AED machine. * Use and understand our exercise equipment and be able to ...

planet fitness

Front Desk

Lapeer, MI · On-site

$13.73/hr

Use different types of technology to service members: * Certify in both CPR and AED training. * Perform CPR and use the AED machine. * Use and understand our exercise equipment and be able to ...

Kroger

FRONT END/CASHIER

Clarkston, MI · On-site

$12 - $16.25/hr

Six months cashier experience to work at Customer Service Desk * Minimum 18 years of age/19 years ... Deliver and encourage other associates to deliver excellent customer service * Perform cashier ...

Kroger

FRONT END/CASHIER

Clarkston, MI · On-site

$12 - $16.25/hr

Six months cashier experience to work at Customer Service Desk * Minimum 18 years of age/19 years ... Deliver and encourage other associates to deliver excellent customer service * Perform cashier ...

Kroger

FRONT END/CASHIER

Lake Orion, MI · On-site

$10.75 - $14.75/hr

Six months cashier experience to work at Customer Service Desk * Minimum 18 years of age/19 years ... Deliver and encourage other associates to deliver excellent customer service * Perform cashier ...

General Hotels

Front Desk Agent

Clarkston, MI · On-site

$14.25 - $18/hr

Front Desk Agent Are you looking to let your hospitality skills shine while you create personable ... service. We recognize that our associates are the key to our continued success and have a long ...

General Hotels Corporation

Front Desk Agent

Clarkston, MI · On-site

$14.50 - $18.50/hr

As a Front Desk Agent, you are the first point of contact for guests and are responsible for ... service. We recognize that our associates are the key to our continued success and have a long ...

General Hotels Corporation

Front Desk Agent

Clarkston, MI · On-site

$14.50 - $18.50/hr

As a Front Desk Agent, you are the first point of contact for guests and are responsible for ... service. We recognize that our associates are the key to our continued success and have a long ...

Ross Stores, Inc

Store Manager

Burton, MI · On-site

... Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: • Leads all Store Associates in, and models, a professional appearance, in accordance with the Company Dress Code.

Ross Stores

Store Manager

Burton, MI · On-site

... Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: • Leads all Store Associates in, and models, a professional appearance, in accordance with the Company Dress Code.

Ross

Store Manager

Burton, MI · On-site

... Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: • Leads all Store Associates in, and models, a professional appearance, in accordance with the Company Dress Code.

Ross Stores

Store Manager

Burton, MI · On-site

Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: Leads all ...

Ross Stores

Store Manager

Burton, MI

... Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: • Leads all Store Associates in, and models, a professional appearance, in accordance with the Company Dress Code.

Plato's Closet

Retail Sales Associate

Flint, MI · On-site

$14/hr

Do you enjoy customer service, making people smile, dealing with clothing, and working in a fast ... This is not a desk job. You'll be on your feet all day, every day, constantly interacting and ...

Plato's Closet

Retail Sales Associate

Flint, MI

$14/hr

Do you enjoy customer service, making people smile, dealing with clothing, and working in a fast ... This is not a desk job. You'll be on your feet all day, every day, constantly interacting and ...

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Service Desk Associate information

See Flint, MI salary details

$8

$19

$36

How much do service desk associate jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for service desk associate in Flint, MI is $19.72, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $23.17 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What are popular job titles related to Service Desk Associate jobs in Flint, MI?

For Service Desk Associate jobs in Flint, MI, the most frequently searched job titles are:

What job categories do people searching Service Desk Associate jobs in Flint, MI look for?

The top searched job categories for Service Desk Associate jobs in Flint, MI are:

What cities near Flint, MI are hiring for Service Desk Associate jobs?

Cities near Flint, MI with the most Service Desk Associate job openings:

Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Flint, MI as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $41,013 per year, or $19.7 per hour.

Front Desk - Hyatt Place Flint

Flint, MI • On-site

NORTHERN HOTELS GROUP, LLC
See more jobs at NORTHERN HOTELS GROUP, LLCexternal

$15 - $16/hr

Other

Posted 17 days ago

Job description

Position Description: Position: Front Desk Associate (Limited-Service Hotel)

Reports To: General Manager / Assistant General ManagerDepartment: Guest Services / Front OfficeStatus: Hourly, Non-ExemptPosition SummaryThe Front Desk Associate is responsible for providing friendly, efficient, and professional guest service in a limited-service hotel environment. This role supports guest satisfaction by ensuring smooth check-in and check-out processes, handling guest inquiries, and maintaining compliance with hotel brand standards and company policies.Primary Responsibilities• Greet guests in a friendly and professional manner upon arrival.• Perform guest check-in and check-out procedures accurately and efficiently.• Operate the property management system (PMS) in accordance with hotel standards.• Handle guest reservations, room assignments, and key issuance.• Process guest payments, room charges, and incidentals accurately.• Answer incoming calls and provide accurate information regarding hotel amenities, policies, and local attractions.• Respond promptly and professionally to guest requests, questions, and concerns.• Communicate guest feedback or operational concerns to management promptly.• Maintain a clean, organized, and professional front desk and lobby area.• Follow all cash-handling, safety, and security procedures.• Assist with opening and closing duties and complete assigned paperwork.• Coordinate with housekeeping and maintenance to ensure guest satisfaction.Guest Experience Expectations• Deliver a welcoming and consistent guest experience reflective of hotel brand standards.• Engage with guests in a friendly, professional, and courteous manner.• Anticipate guest needs and provide solutions whenever possible.Qualifications & Requirements• Prior customer service or hospitality experience preferred; hotel experience a plus.• Strong customer service and communication skills.• Basic computer, math, and cash-handling skills.• Ability to multitask and prioritize responsibilities in a fast-paced environment.• Ability to work evenings, weekends, and holidays as required.• Ability to stand for extended periods.• Ability to lift, push, or pull up to 30 pounds.Physical & Work Environment• Standing and walking for extended periods.• Indoor front desk and lobby environment with moderate noise levels.Professional Standards• Maintain a professional appearance in accordance with hotel grooming and uniform standards.• Demonstrate reliability, teamwork, and a positive attitude.• Uphold company values and contribute to a respectful work environment. $15.00 - $16.00 Hourly

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