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Service Desk Associate Jobs in Flint, MI (NOW HIRING)

The Service Desk Representative will answer, evaluate, and prioritize incoming telephone, voice ... Qualifications - Associate's degree in Computer Science or related field, appropriate technical ...

Front Desk

Grand Blanc, MI · On-site

$13.73/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Use different types of technology to service members: * Certify in both CPR and AED training. * Perform CPR and use the AED machine. * Use and understand our exercise equipment and be able to ...

Front Desk

Waterford, MI · On-site

$13.73 - $14.73/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Use different types of technology to service members: * Certify in both CPR and AED training. * Perform CPR and use the AED machine. * Use and understand our exercise equipment and be able to ...

Front Desk

Howell, MI · On-site

$13.73/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Use different types of technology to service members: * Certify in both CPR and AED training. * Perform CPR and use the AED machine. * Use and understand our exercise equipment and be able to ...

Front Desk Agent

Clarkston, MI · On-site

$14.25 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Front Desk Agent Are you looking to let your hospitality skills shine while you create personable ... service. We recognize that our associates are the key to our continued success and have a long ...

Front Desk Agent

Clarkston, MI

$14.50 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Front Desk Agent, you are the first point of contact for guests and are responsible for ... service. We recognize that our associates are the key to our continued success and have a long ...

Front Desk Agent

Clarkston, MI · On-site

$14.50 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Front Desk Agent, you are the first point of contact for guests and are responsible for ... service. We recognize that our associates are the key to our continued success and have a long ...

Property Desk Adjuster

Howell, MI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Appropriately represent the company by executing a high level of service and maintaining ... Associates is a third-party claims administrator and independent claims adjusting company ...

... Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: • Leads all Store Associates in, and models, a professional appearance, in accordance with the Company Dress Code.

... Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: • Leads all Store Associates in, and models, a professional appearance, in accordance with the Company Dress Code.

... Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: • Leads all Store Associates in, and models, a professional appearance, in accordance with the Company Dress Code.

Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: Leads all ...

... Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: • Leads all Store Associates in, and models, a professional appearance, in accordance with the Company Dress Code.

Do you enjoy customer service, making people smile, dealing with clothing, and working in a fast ... This is not a desk job. You'll be on your feet all day, every day, constantly interacting and ...

Do you enjoy customer service, making people smile, dealing with clothing, and working in a fast ... This is not a desk job. You'll be on your feet all day, every day, constantly interacting and ...

Food Service Worker

Highland, MI · On-site

$18.40 - $21/hr

  • Medical

  • Dental

  • Vision

... front-desk, housekeeper or house cleaner / maid, event-set-up, busier, buffet host, dishwasher ... associate, prep cook, warehouse associate, package handler, picker, packer, assembler, labeller ...

Food Service Worker

Howell, MI · On-site

$18.40 - $21/hr

  • Medical

  • Dental

  • Vision

... front-desk, housekeeper or house cleaner / maid, event-set-up, busier, buffet host, dishwasher ... associate, prep cook, warehouse associate, package handler, picker, packer, assembler, labeller ...

Food Service Worker

Howell, MI · On-site

$18.40 - $21/hr

  • Medical

  • Dental

  • Vision

... front-desk, housekeeper or house cleaner / maid, event-set-up, busier, buffet host, dishwasher ... associate, prep cook, warehouse associate, package handler, picker, packer, assembler, labeller ...

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Service Desk Associate information

See Flint, MI salary details

$8

$19

$36

How much do service desk associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for service desk associate in Flint, MI is $19.72, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $23.17 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What are popular job titles related to Service Desk Associate jobs in Flint, MI?

For Service Desk Associate jobs in Flint, MI, the most frequently searched job titles are:

What job categories do people searching Service Desk Associate jobs in Flint, MI look for?

The top searched job categories for Service Desk Associate jobs in Flint, MI are:

What cities near Flint, MI are hiring for Service Desk Associate jobs?

Cities near Flint, MI with the most Service Desk Associate job openings:

Infographic showing various Service Desk Associate job openings in Flint, MI as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $41,013 per year, or $19.7 per hour.

Service Desk Representative

Atos

Flint, MI

Full-time

Re-posted 28 days ago


Job description

Company Description

Atos is a leader in digital services with annual revenue of 12 billion and 100,000 employees in 72 countries. Serving a global client base, Atos offers Consulting & Systems Integration, Managed Services & BPO, Cloud, Big Data & Cyber-security solutions. With deep technology expertise and industry knowledge, Atos works with clients across many business sectors: Defense, Financial Services, Health, Manufacturing, Media, Utilities, Public Sector, Retail, Telecommunications, and Transportation.
Atos is focused on business technology that powers progress and helps organizations to create their firm of the future. In addition, Atos is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and operates under the brands Atos, Bull, Canopy, Unify and Worldline.
Atos offers a broad professional perspective and the opportunity to build a rewarding career across either the technical or business paths. With our worldwide presence and our broad range of professional services, Atos provides training programs across all our competencies and markets worldwide for employees in all stages of their career. In addition, we offer programs that are focused on engaging and developing people who are at the beginning of their career through internships and graduate opportunities.
For more information, please see the Atos corporate web site: www.atos.net.
Atos is an EEO employer, providing employment opportunity regardless of race, color, religion, sex, age, national origin veteran status, disability or other factors protected by law.

Job Description

The Service Desk Representative will answer, evaluate, and prioritize incoming telephone, voice mail, e-mail, and in-person requests for assistance from end users experiencing problems with hardware, software, networking, and other computer-related technologies.

We are looking for highly motivated individuals that possess excellent customer service skills and are able to communicate in both verbal and written mediums.

The representative will be responsible for problem recognition, research, isolation, resolution and follow-up for routine end user problems, referring more complex problems to second level support, leadership or technical staff.

Qualifications

- Associate's degree in Computer Science or related field, appropriate technical certifications, or equivalent experience preferred
- Previous customer service experience preferred
- Experience with applicable hardware, operating systems, and applications preferred
- Prior experience in a healthcare related field helpful
- Expertise with Windows and PC Software programs preferred
- Strong analytical skills to think critically, assess input, and develop possible solutions required