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Service Desk Associate Jobs in Bothell, WA (NOW HIRING)

Gold's Gym

Front Desk Associate

Kirkland, WA · On-site

$17.13/hr

Front Desk Associate The Front Desk Associate will greet and direct members, guests and staff as ... Excellent customer service skills are required. * Ability to communicate effectively with both ...

Gold's Gym Washington

Front Desk

Woodinville, WA · On-site

$17.13/hr

The Front Desk Associate is expected to tour and enroll guests in memberships, personal training services, and provide accurate and detailed information about our facility In addition to assisting ...

Gold's Gym

Front Desk Associate

Woodinville, WA · On-site

$17.13/hr

Front Desk Associate The Front Desk Associate will greet and direct members, guests and staff as ... Excellent customer service skills are required. * Ability to communicate effectively with both ...

Gold's Gym

Front Desk

Woodinville, WA · On-site

$17.13/hr

The Front Desk Associate is expected to tour and enroll guests in memberships, personal training services, and provide accurate and detailed information about our facility In addition to assisting ...

Gold's Gym

Front Desk Associate

Woodinville, WA · On-site

$17.13/hr

Front Desk Associate The Front Desk Associate will greet and direct members, guests and staff as ... Excellent customer service skills are required. * Ability to communicate effectively with both ...

Gold's Gym

Front Desk

Woodinville, WA · On-site

$17.13/hr

The front desk associate is expected to tour and enroll guests in memberships, personal training services, and provide accurate and detailed information about our facility. In addition to assisting ...

The Lash Lounge

Front Desk Associate

Bellevue, WA · On-site

$15.75 - $20.25/hr

We offer a complete menu of services including Perming, Tinting, Threading, and more. We are proud ... We are looking for a highly motivated and experienced Receptionist/Front Desk Associate for our ...

The Lash Lounge

Salon Front Desk Associate

Clinton, WA · On-site

$16/hr

We offer a complete menu of services including Perming, Tinting, Threading, and more. We are proud ... We are looking for a highly motivated and experienced Front Desk Associate for our salon. Your ...

Horizon House

Front Desk Associate (Full Time)

Seattle, WA · On-site

$22 - $24.10/hr

Tuesday-Saturday, 2:30pm to 11:00pm Horizon House is seeking a warm, service-minded Front Desk Associate to be the welcoming face of our community and the first point of contact for residents, guests ...

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All JobsService Desk Associate JobsService Desk Associate Jobs in Bothell, WA

Service Desk Associate information

See Bothell, WA salary details

$9

$23

$43

How much do service desk associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for service desk associate in Bothell, WA is $23.04, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $27.07 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.
What are the most commonly searched types of Service Desk jobs in Bothell, WA? The most popular types of Service Desk jobs in Bothell, WA are:
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What cities near Bothell, WA are hiring for Service Desk Associate jobs? Cities near Bothell, WA with the most Service Desk Associate job openings:
Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Bothell, WA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $47,928 per year, or $23 per hour.

Front Desk Associate

Gold's Gym Washington

Woodinville, WA • On-site

$17.13/hr

Part-time

Re-posted 14 days ago

Job description

Front Desk Associate
The Front Desk Associate will greet and direct members, guests and staff as they enter the gym and provide control of the front door location. This position will provide assistance to members' requests along with inquiries about gym operations and policies as well as perform various administrative duties as directed by the Gym General Manager or Operations Supervisor.
Responsibilities
  • Enthusiastically greets each members and guests promptly using the proper greeting for time of day to create a friendly positive entrance and departure to and from the gym.
  • Provides security and control to the front door and retail area of the facility.
  • Personally checks each member into the gym using the proper check-in procedures.
  • Monitor check-ins to identify delinquent accounts and notifies Gym Operations Supervisor.
  • Register all guests into the gym using proper registration procedures.
  • Ensures that guests and appointments are directed to the appropriate fitness consultant in a prompt, professional manner.
  • Answers phone by the third ring in a professional and courteous manner and uses proper phone greeting techniques.
  • Addresses caller's requests and/or takes appropriate messages noting caller's name.
  • Registers all telephone inquiries in the script pad and in the Master Production Binder and transfers the call to the appropriate Fitness Consultants.
  • Responsible for following up on telephone inquiries to ensure that the appointment was booked properly.
  • Responds immediately to member requests, inquiries and concerns.
  • Maintain neat appearance and wear proper uniform attire with nametag while on duty.
  • Distributes keys, towels and other materials as needed.
  • Reserves time/makes appointments for special classes or other activities sponsored by the gym.
  • Processes retail and concession sales.
  • Attends all staff meetings as directed.
  • Cleans and maintains the front desk area according to Company standards.
  • Responsible for gym walk-thru as designated in walk-thru log.
  • Follow proper opening and closing procedures as instructed in the FDA training manual.
  • Logs all maintenance concerns that are reported.
  • Follows and reports any safety concerns.
  • Notifies management of gym incidents that requires incident reports.
  • Works when scheduled and adheres to company attendance policies.
  • Performs other reasonable work assignments as directed by the Gym General Manager and/or Operations Supervisor to include but not limited to light cleaning and picking up of weights.
Qualifications
  • High school diploma or equivalent required.
  • Excellent customer service skills are required.
  • Ability to communicate effectively with both staff and members.
  • Ability to communicate effectively verbally, non-verbally and in writing is required
  • Understanding of basic accounting principles is required.
  • Understanding of basic cash processing procedures is required.
  • Functional computer skills are required.
  • Ability to multi-task.
  • Must be able to work a flexible work schedule to include holidays and weekends.
  • Must be able to lift 25lbs repeatedly and stand for extended periods of time
  • Uphold Gold's Gym Vision, Mission, Values and code of conduct.
  • Comply with all Gold's Gym policies and procedures