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Service Desk Associate Jobs in Spanaway, WA (NOW HIRING)

Mindful Health Solutions

Front Desk Associate

Seattle, WA · On-site

$20 - $22/hr

Position Overview We are seeking a compassionate and organized Front Desk Associate to serve as the ... services. Your responsibilities will include: Responsibilities • Greet clients warmly and ...

Hermanson Company

Senior Service Desk Analyst

Kent, WA

$75K - $90K/yr

Serve as escalation point for complex service desk tickets. * Diagnose and resolve advanced ... Endpoint Administrator Associate, or equivalent. * Experience with Microsoft 365 administration ...

Hermanson Company

Senior Service Desk Analyst

Kent, WA · On-site

$75K - $90K/yr

Serve as escalation point for complex service desk tickets. * Diagnose and resolve advanced ... Endpoint Administrator Associate, or equivalent. * Experience with Microsoft 365 administration ...

Equinox

Front Desk Associates, Seattle

Seattle, WA · On-site

$21.30/hr

We are looking for energetic, creative, and enthusiastic Front Desk Associates to join the Equinox ... Provide the highest level of customer service to members, prospective members, and guests * Aid ...

Quality Food Centers

FRONT END/CASHIER

Normandy Park, WA · On-site

$13.50 - $18.25/hr

Six months cashier experience to work at Customer Service Desk * Minimum 18 years of age/19 years ... Deliver and encourage other associates to deliver excellent customer service * Perform cashier ...

PNC Bank

Technology Solution Center Analyst

Home, WA · Remote

As a Technology Solution Center Analyst within PNC's Service Desk organization, you will be based ... Education Associates Certifications No Required Certification(s) Licenses No Required License(s ...

PNC Bank

Technology Solution Center Analyst

Home, WA · Remote

As a Technology Solution Center Analyst within PNC's Service Desk organization, you will be based ... Education Associates Certifications No Required Certification(s) Licenses No Required License(s ...

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Service Desk Associate information

See Spanaway, WA salary details

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How much do service desk associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for service desk associate in Spanaway, WA is $21.61, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $25.38 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What job categories do people searching Service Desk Associate jobs in Spanaway, WA look for?

The top searched job categories for Service Desk Associate jobs in Spanaway, WA are:

What cities near Spanaway, WA are hiring for Service Desk Associate jobs?

Cities near Spanaway, WA with the most Service Desk Associate job openings:

Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Spanaway, WA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $44,959 per year, or $21.6 per hour.

Front Desk Associate

Mindful Health Solutions

Seattle, WA • On-site

$20 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

Position Overview
We are seeking a compassionate and organized Front Desk Associate to serve as the first point of contact for our mental health clinic. This role is essential in creating a welcoming, safe, and professional environment for clients seeking mental health services. Your responsibilities will include:
Responsibilities
• Greet clients warmly and professionally upon arrival, ensuring they feel welcomed and at ease
• Check in clients for appointments, verify insurance information, and collect necessary documentation
• Answer phone calls, schedule appointments, and respond to inquiries with sensitivity and discretion
• Manage cancellations and reschedules efficiently while maintaining optimal provider schedules
• Maintain strict confidentiality in accordance with HIPAA regulations at all times
• Greets patients as they arrive and leave the office
• Process credit card payments and credits
• Professionally possess thorough knowledge of each physician's services, requirements, and approaches
Qualifications
• 1-2 years experience in a similar healthcare administrative role.
• Excellent interpersonal and communication skills.
• Compassionate and patient-focused approach.
• Basic understanding of mental health conditions and treatments.
• Ability to work in a fast-paced, dynamic environment.
Benefits
• Medical, Dental & Vision Insurance
• Paid time off
• Company provided 401k enrollment available on the first day of employment, with matching contribution of 4 % of your contribution after 1 year of employment
Pay: $20.00 to $22.00 This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. The employee may be eligible for bonuses and other forms of compensation.
About Mindful Health Solutions:
Mindful Health Solutions is a leading outpatient psychiatry group dedicated to helping patients heal and thrive. We are transforming outpatient mental healthcare by providing advanced, evidence-based interventional treatments, including Transcranial Magnetic Stimulation (TMS), Esketamine therapy, and IV Ketamine Infusion Therapy. TMS is an effective, non-invasive, FDA-cleared treatment for drug-resistant depression. Esketamine is an FDA-approved prescription nasal spray for patients with treatment-resistant depression. Our IV Ketamine Infusion Therapy, an innovative treatment that helps stimulate new neural connections, restore balance in mood regulation, and provide rapid relief. Guided by nationally recognized clinical experts, we offer compassionate, comprehensive mental healthcare. Our clinics are designed to provide patients, practitioners, and employees with a modern, relaxed, and people-centered experience.
The pay range for this role is:
20 - 22 USD per hour (Seattle)

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