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Service Desk Associate Jobs in California (NOW HIRING)

BenQ

Order Desk Associate

Costa Mesa, CA · On-site

Order Desk Associates help support the entire life cycle of a BenQ Order from creation to final product delivery to the customer. This support is both transactional and analytical. * Process customer ...

BENQ AMERICA CORP

Order Desk Associate

Costa Mesa, CA · On-site

Order Desk Associates help support the entire life cycle of a BenQ Order from creation to final product delivery to the customer. This support is both transactional and analytical. * Process customer ...

BenQ

Order Desk Associate

Costa Mesa, CA · On-site

Order Desk Associates help support the entire life cycle of a BenQ Order from creation to final product delivery to the customer. This support is both transactional and analytical. * Process customer ...

NSFit

Front Desk Associate

Oroville, CA · On-site

$16.90/hr

Front Desk Associate We are looking for a positive Front Desk Associate to join our team! At the ... You understand the impact you can have through customer service and take pride in creating smiles ...

Peregrine Team

Front Desk Associate

Orange, CA · On-site

$18 - $24/hr

We are seeking a Front Desk Associate to provide exceptional guest service and ensure smooth front desk operations. Key Responsibilities * Guest Services: Greet guests, check them in and out, and ...

Gold's Gym

Front Desk Associate

Monterey, CA · On-site

$15.50 - $20/hr

Replies within 24 hours Front Desk Associate The Front Desk Associate will greet and direct members ... This detail-oriented individual will possess excellent customer service skills and the ability to ...

Gold's Gym

Front Desk Associate

Monterey, CA · On-site

$15.50 - $20/hr

Replies within 24 hours Front Desk Associate The Front Desk Associate will greet and direct members ... This detail-oriented individual will possess excellent customer service skills and the ability to ...

Gold's Gym

Front Desk Associate

Monterey, CA · On-site

$17/hr

Replies within 24 hours Front Desk Associate The Front Desk Associate will greet and direct members ... This detail-oriented individual will possess excellent customer service skills and the ability to ...

Gold's Gym

Front Desk Associate

Monterey, CA · On-site

$17/hr

Replies within 24 hours Front Desk Associate The Front Desk Associate will greet and direct members ... This detail-oriented individual will possess excellent customer service skills and the ability to ...

NSFit

Front Desk Associate

Redding, CA · On-site

$16.90/hr

Front Desk Associate We are looking for a positive Front Desk Associate to join our team! At the ... You understand the impact you can have through customer service and take pride in creating smiles ...

Purple Lotus

Front Desk Associate

San Jose, CA · On-site

$19 - $21/hr

Front Desk Associate Purple Lotus Patient Center is currently seeking passionate, hard-working ... Provide Excellent Customer Service * Use of POS system * Accurate data entry * New/returning member ...

Valley Fitness - Modesto

Front Desk Associate

Modesto, CA · On-site

$16/hr

... Front Desk Associate to join our team. In this role, you'll be the first point of contact for ... If you have excellent customer service skills and enjoy creating a positive experience for others ...

Scenthound

Front Desk Associate

Vista, CA · On-site

$18 - $22/hr

Complimentary service membership About the Position: The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every ...

Forma Gym

Front Desk Associate

San Jose, CA · On-site

$17 - $19/hr

Front Desk Associate Forma Gym is looking for passionate, experienced and service driven Front Desk ... Discounts on services and products * Hourly wage of $18.00/hour Job responsibilities (include but ...

ISSA Personal Trainers

Front Desk Associate

San Jose, CA · On-site

$17 - $19/hr

Front Desk Associate Forma Gym is looking for passionate, experienced and service driven Front Desk ... Discounts on services and products * Hourly wage of $18.00/hour Job responsibilities (include but ...

Issa

Front Desk Associate

San Jose, CA · On-site

$17 - $19/hr

Front Desk Associate Forma Gym is looking for passionate, experienced and service driven Front Desk ... Discounts on services and products * Hourly wage of $18.00/hour Job responsibilities (include but ...

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Service Desk Associate information

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$37

How much do service desk associate jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for service desk associate in California is $20.00, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $23.51 per hour, depending on experience, location, and employer.

What are Service Desk Associates?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What are the key skills and qualifications needed to thrive as a Service Desk Associate, and why are they important?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

Can I be a receptionist with no experience?

A Service Desk Associate role typically requires some technical knowledge and customer service skills, but many entry-level positions are open to candidates with no prior experience. Strong communication skills and a willingness to learn can help you qualify, and on-the-job training is often provided. Certifications like CompTIA A+ can also improve your chances for related roles.

What is the role of a service desk associate?

A service desk associate provides technical support and customer service to users experiencing IT issues. They troubleshoot hardware and software problems, assist with system access, and document incidents using ticketing systems, often working in a help desk or support center environment. Strong communication skills and basic knowledge of IT tools are essential for this role.

What jobs pay $700 a day?

Some high-paying roles that can pay $700 a day include specialized consulting, freelance IT support, project management, and certain contract-based technical positions. These jobs often require advanced skills, certifications, or extensive experience and may involve freelance or contract work with flexible schedules.

Who pays $30 an hour without a degree?

Service Desk Associates can earn around $30 an hour without a degree, especially with relevant certifications like CompTIA A+ or ITIL, and strong technical skills. These roles often involve troubleshooting, customer support, and using help desk software in a fast-paced environment.

What are some common challenges Service Desk Associates face, and how can they effectively manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.
What are the most commonly searched types of Service Desk jobs in California? The most popular types of Service Desk jobs in California are:
What are popular job titles related to Service Desk Associate jobs in California? For Service Desk Associate jobs in California, the most frequently searched job titles are:
What job categories do people searching Service Desk Associate jobs in California look for? The top searched job categories for Service Desk Associate jobs in California are:
What cities in California are hiring for Service Desk Associate jobs? Cities in California with the most Service Desk Associate job openings:
Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in California as of June 2026, with employment types broken down into 59% Full Time, 38% Part Time, and 3% Temporary. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,610 per year, or $20 per hour.
Order Desk Associate

Order Desk Associate

BenQ

Costa Mesa, CA • On-site

Other

Posted 18 days ago

Job description

Join the BenQ Team!
Are you ready to be a part of a globally trusted brand where cutting-edge technology meets exceptional talent? BenQ is an award-winning display solutions provider for lifestyle and business, including gaming monitors, projectors, and interactive displays like BenQ Board for education. Our core values focus on "Bringing Enjoyment 'N' Quality to Life."
We are hiring an Order Desk Associate to support the order management element within BenQ.
Duties & Responsibilities:
Order Desk Associates help support the entire life cycle of a BenQ Order from creation to final product delivery to the customer. This support is both transactional and analytical.
  • Process customer purchase orders within the ERP system
  • Identifying and correcting transactional order issues
  • Provide order status, tracking, and backorder reports to customers
  • Process drop shipment orders by placing PO's to vendors
  • Maintains customer relationships by responding to customer inquiries and supporting issue resolution
  • Miscellaneous tasks as needed
Required Experience, Knowledge, Skills, and Abilities:
  • Excellent time management, analytical, and organizational skills; strong attention to detail
  • Relationship builder with effective oral and written communication
  • Strong team player who collaborated well with others to solve problems, flexible and adaptable
  • Proficient business software skills (MS Excel, PowerPoint, ERP, Oracle)
Education:
High School Diploma required
Compensation:
Based on experience, we offer a very competitive base salary plus bonus
Position Type:
  • Full-Time
  • Office-Based

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